Active discussions

Meet the Other Phone. Flexible and made to last.

Meet the Other Phone.
Flexible and made to last.

Buy now

Please or to access all these features

Talk
AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

See all MNHQ comments on this thread

Original poster

To be fuming with this supermarket?

229 replies

Fuminglikeafumingthing · 21/10/2015 15:45

I've name changed because this is quite

On Monday Ds lost his prepaid kids debit card in Our local supermarket. I went to customer service to see if it had been handed in. It had so I showed Id, wrote down my name and address, signed for it and left.

What I didn't know was that I had been told to write it in the wrong place and had signed for some cash that had been found instead. So then the person who lost the cash comes to claim it and is told I've already claimed it and is shown my name and address and told to phone the police.

I found out today from a friend that I was being accused of stealing this money. So I go to the supermarket, they admit it what happened straight away and get the police to come so they can let the person who's money it was know I hadn't claimed it. The money was still in the safe.

I don't like people thinking I'm a thief. The person who's money it was could have come to my house and done anything.

OP posts:
LemonBreeland · 21/10/2015 15:48

The supermarket were wrong in gving your name and address to the person. They should have contacted the police themselves if they believed it was a theft.

Sparklingbrook · 21/10/2015 15:49

I found out today from a friend that I was being accused of stealing this money

How does the friend know this? Who is accusing you?

Axekick · 21/10/2015 15:49

How did you find this out from a friend?
And who involved the police? The person whose money was lost or the supermarket. Why did the police need to be involved so the person could pick it up?

OnlyLovers · 21/10/2015 15:49

MASSIVE blooper by the supermarket to give away your name and address. Hmm

Write to the CEO. That's really NOT OK.

ElsaAintAsColdAsMe · 21/10/2015 15:51

The form signing was a simple mistake.

Showing your name and address was not.

I would be writing a letter of complaint and ask them to look at their procedures.

Gruntfuttock · 21/10/2015 15:52

Surely the person who had lost the money would have asked why the supermarket gave it to you.

Original poster
Fuminglikeafumingthing · 21/10/2015 15:52

The friend knew because she was there when the woman tried to collect her cash and saw them show my name and address. She knew I wouldn't have stolen it so sent me a message.

OP posts:
choccyp1g · 21/10/2015 15:53

The person who told you to sign in the wrong place would have pocketed the cash if the true owner hadn't turned up to claim it.

Original poster
Fuminglikeafumingthing · 21/10/2015 15:53

The woman who's money it was had already contacted the police so that's why the supermarket called them so they could sort it out and confirm the money was still in the safe.

OP posts:
laffymeal · 21/10/2015 15:53

So the friend overheard this confidential exchange where a supermarket employee gave your name and address to a complete stranger? Ok then.

Sparklingbrook · 21/10/2015 15:54

That's a coincidence that your friend happened to be there at that moment, do they work at the supermarket?
That's how your friend was close enough to see your name and address on the form?

DoveCazzoEIlMioCaffe · 21/10/2015 15:54

My that WAS convenient wasn't it!

Pfft. Storm in a teacup. Have you been on the front page of the local rag accused of theft? Of course not. Have the Police visited you? Of course not. Are people pointing at you in the street? Of course not.

I believe the grip shop is still open?

PinkSquash · 21/10/2015 15:56

How convenient that a friend was there! If course this is exactly what happened and there's no hyperbole.

Original poster
Fuminglikeafumingthing · 21/10/2015 15:59

My friend is friends with the other woman and had gone to the supermarket with her to see if the money had been handed in.

OP posts:
lifesalongsong · 21/10/2015 16:00

laffymeal - I don't know what customer services is like in your local supermarket but in all the ones near me the desks are certainly not high security areas. Everyone in the queue can hear all the conversations and if you live in a smallish place it wouldn't be at all unusual to know at least one of the parties involved.

TheFairyCaravan · 21/10/2015 16:00

Sounds like the supermarket could do with one of those lines for nosy buggers people to stand behind so they don't listen to the person in front's business.

But it was mighty convenient that on this occasion the nosy bugger was your friend!

Original poster
Fuminglikeafumingthing · 21/10/2015 16:01

The police were going to visit me. The person who thought id stolen their money could have come to visit me. It's a small town, gossip spreads like wildfire and I know a lot of the staff I don't want them to think I'm a thief.

OP posts:
Sparklingbrook · 21/10/2015 16:01

I am baffled. Confused

laffymeal · 21/10/2015 16:03

You're baffled because this is a load of nonsense.

scarlets · 21/10/2015 16:04

Their revealing your name and address to a third party is cause for complaint. The original mistake isn't.

Original poster
Fuminglikeafumingthing · 21/10/2015 16:04

Sorry I'm probably not explaining it well. I'm trying to type on my phone whilst feeding the baby.

OP posts:
Jellytot321 · 21/10/2015 16:05

If it was a friend of a friend, why would she call the police? Confused

Surely your 'friend' who conveniently was there would just be able to give you a ring, find out what happened, and sort it out...

Weird.

Original poster
Fuminglikeafumingthing · 21/10/2015 16:05

And I've lost my glasses. What would you like me to clarify? It's not nonsense I swear.

OP posts:
Sparklingbrook · 21/10/2015 16:05

The first line of the OP is incomplete. After 'quite' it should say 'confusing'.

AnchorDownDeepBreath · 21/10/2015 16:06

This is a series of unfortunate events.

The supermarket were wrong to show your name and address, they should have just told the woman that the money had been claimed and called the police if the woman requested it.

Was there not a note above what you were signing to collect? It's supposed to say - XXX's debit card, or £20 cash, or whatever. It'd be risky to sign without noting down what you are signing for!

Swipe left for the next trending thread