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Original poster

To be fuming with this supermarket?

229 replies

Fuminglikeafumingthing · 21/10/2015 15:45

I've name changed because this is quite

On Monday Ds lost his prepaid kids debit card in Our local supermarket. I went to customer service to see if it had been handed in. It had so I showed Id, wrote down my name and address, signed for it and left.

What I didn't know was that I had been told to write it in the wrong place and had signed for some cash that had been found instead. So then the person who lost the cash comes to claim it and is told I've already claimed it and is shown my name and address and told to phone the police.

I found out today from a friend that I was being accused of stealing this money. So I go to the supermarket, they admit it what happened straight away and get the police to come so they can let the person who's money it was know I hadn't claimed it. The money was still in the safe.

I don't like people thinking I'm a thief. The person who's money it was could have come to my house and done anything.

OP posts:
StrawberryTeaLeaf · 21/10/2015 17:11

It makes sense to me. Lucky that Doris and Edna aren't hot-headed violent types.

Sparklingbrook · 21/10/2015 17:12

It's quite nasty to call people 'nasty fuckers'.

AlexCloverandSam · 21/10/2015 17:12

It sounds like a small town I used to live in (although they insisted on calling it a village). It can happen.

The person who's money you signed for - explain the situation to them, add them as a Facebook friend and then nobody will think you're a thief because you're friends now.

Then go to the supermarket and get confirmation the member of staff who mishandled the initial claim form and then gave your personal details to a stranger is properly reprimanded.

ChilliAndMint · 21/10/2015 17:13

Did the security guard tear her baby from it's mothers breast?

ShamefulUsername · 21/10/2015 17:13

Has constance just replied to the op before op had pasted? ConfusedHmm

Sixpencenonethericher · 21/10/2015 17:13

People were saying that she's lying I know she's not

Sixpencenonethericher · 21/10/2015 17:14

Everyone just jumps on the she's lying bandwagon

ShamefulUsername · 21/10/2015 17:15

*posted Ffs.

ConstanceMarkYaBitch Wed 21-Oct-15 16:55:38
Village, v small town, whatever. We have a Tesco and its big enough for a customer service desk!
Add message | Report | Message poster

Fuminglikeafumingthing Wed 21-Oct-15 16:56:15
I didn't say it was a village I said it was a small town.

ShamefulUsername · 21/10/2015 17:16

sixpence are you Edna?

ConstanceMarkYaBitch · 21/10/2015 17:17

No, I commented on villages, OP said it was a small town, thats all.

PineappleParty · 21/10/2015 17:20

But she will have got the money back so clearly will know your not a thief?

"Nasty fuckers"
Whereas you are just radiating sunshine and happiness!

ShamefulUsername · 21/10/2015 17:20

Apologies, I see now you were replying to sparkling.

Sixpencenonethericher · 21/10/2015 17:20

Shameful no I'm not Edna that made me laugh and I apologise for name calling and swearing

slithytove · 21/10/2015 17:21

I get it.

You lost a debit card. It was handed in so you got it back. You had to sign for it, but they told you to sign in the wrong place so it looked like you had received someone else's lost money.

that person went to claim and was told you already had. (Untrue). They were shown your address, police were involved.

Very bad of the supermarket on 2 counts. I would complain.

KoalaDownUnder · 21/10/2015 17:22

What? Why is this hard to believe?? Confused
The supermarket would have no reason to check the security cameras.

OP lost something in the supermarket. She went to customer service and it had been handed in, they returned it to her and plonked down a form (the wrong form, which related to 30 quid cash that had been handed in) and told her to sign. She did so and went on her merry way.

The customer who actually had lost the 30 quid then came to customer service. The customer service person (presumably a different one) looked up the log book and said, 'Oh yes, it was handed in but it has also been claimed'. and showed her where OP had signed the form, as proof. Unfortunately, this also showed OP's name and address.

Customer service person never checked the actual safe (or desk drawer, more likely), which would have revealed that the cash was still there.

Customer was Shock and upset. Customer service person fobbed her off with 'It is now theft, so it's a police matter', or some such guff.

OP is pissed off. And rightly so, because a customer service person with an ounce of professionalism would have checked the form and said oh, it's been claimed, but I can't give out personal details of other customers.

Original poster
Fuminglikeafumingthing · 21/10/2015 17:23

Oh my days I go to settle the baby that people think isn't real and it's all kicked off. Thanks for the support sixpence and anyone else who believes me.

Me saying it was a small town not village was in reply to sparkling brook who said any supermarket in any village she knows doesn't have a customer service desk.

OP posts:
Sparklingbrook · 21/10/2015 17:25

I can understand everyone knowing everyone else's business in a village, but not really in a small town.

Original poster
Fuminglikeafumingthing · 21/10/2015 17:25

Exactly slithy and koala it wasn't that hard to understand was it?

OP posts:
Snoopadoop · 21/10/2015 17:26

Is there a bit of sock puppeting going on. This is baffling. I'm going to report, let MN work it out.

PrivatePike · 21/10/2015 17:27

This reply has been deleted

Message withdrawn at poster's request.

Original poster
Fuminglikeafumingthing · 21/10/2015 17:27

Ok please do report it and then mnhq can tell you I'm a long term poster who has name changed. Sixpence is my Sister.

OP posts:
Sparklingbrook · 21/10/2015 17:28

What was the last word of the first sentence of your OP going to be Fuming?

Sixpencenonethericher · 21/10/2015 17:28

I'm very sorry for being mean

PrivatePike · 21/10/2015 17:28

This reply has been deleted

Message withdrawn at poster's request.

SuburbanRhonda · 21/10/2015 17:28

I wouldn't congratulate yourself on having sixpence fighting your corner, OP.

She sounds worse than Doris and Elsie put together.

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