Birmingham commuters (I was one for a looong time) need to learn how to use the escalators properly. That is, standing to yhe right and leaving the left hand side free for those of us inevitably going the Birmingham shuffle. That is, changing platforms at the last minute. And the rail stff need to learn to hold trains when 100s of us are told we need to change platforms with less than 2 minutes to spare.
Until the TOCs get their act together, stop charging lime wounded bulls, and train their staff, a railway station is just a railway station. Meh.
New Street isn't a beautiful railway station, lime Manchester Piccadilly or York. It's a shopping centre. And it's in Birmingham during Christmas that you can see why there's such a high level of personal debt. I miss the old rag market. Proper market that was ...