Comment showing amazement and disapproval that a woman was even out of the house with a baby of 12 weeks old was in the Daily Telegraph - I mean what planet etc etc etc???
Claridges lady did not 'go to the papers' - they came to her. She posted her story with pics on Twitter. I don't see anything would have been wrong, though, if she had trawled round the media herself with the story - it's clearly of interest to many people, and why should she not be unhappy with Claridges and want to stick it to them?!
The photos were clearly taken on a camera phone. The fact she's smiling does not mean she was lying when she said she felt upset and humiliated and that she cried....this does not have to mean she collapsed on the floor in floods for the next half hour. I think if it was me, my initial reaction would have been distress and embarrassment, and yes, probably tearfulness....then I'd have seen how ridiculous the whole thing was, and I'd have asked my companion to take a 'without napkin' and 'with napkin' pic just for the record. And again, yes, I'd have been thinking 'I'm going to tweet this, for sure.'
The whole thing about 'others being uncomfortable' reminds me of my late MIL, who was a lovely lady, and who had early onset dementia (from about age 55). We all took her out to a cafe (not Claridges) many times, as there was precious little we could do that she still enjoyed. She stopped being able to feed herself, eventually....FIL had to help, a lot. I expect this made people feel a bit uncomfortable. I felt uncomfortable - it was a v. sad sight. But no one told us to be 'discreet' or to 'have consideration for other people who might not like to see' or to feel sorry for people having 'to watch', or to stay at home! Should we have taken her into the toilets? We all see things that we might bristle at for many reasons. Polite people keep these feelings to themselves, for the sake of the wider community.