Apologies in advance - this is gonna be a long one but not wanting to drip feed I'm going to put it all out there and let you decide.
After taking dd (almost 3) to a recent party thrown by our local SureStart she now refuses to watch Frozen - which she previously loved, due to the fact that she now "doesn't like Anna or Elsa".
In brief the reasons for this are -
When we first arrived Anna was inviting children to dance but despite being one of the first there and my daughter following her around the entire room she was ignored until every other child (in Elsa costumes) had said no before the performer even acknowledged her.
Dd insisted on going dressed as Sven (the reindeer) but was referred to by Elsa as Rudolf more than once - (you're frozen entertainers ffs! Know your subject!!)
Halfway through the party dd came off the dance floor to sit on some steps with her head in her hands - investigating why it appeared that "The big girl (Anna) won't hold my hand". She had again been following the performer to interact with her but was once again ignored.
Whilst I appreciate it was a very busy party there was surely a better ways of dealing with an over enthusiastic 'fan' than just to ignore them, especially when the child is a toddler who doesn't understand that this isn't 'the' Anna and Elsa?
I am now left with a toddler who screams the house down at the merest suggestion anything to do with Frozen including her friends' birthday parties which are obviously popular at the moment.
As an aside to all this the choice of music (beside the little Disney they played) was not appropriate for a toddlers party - being top 40 hits better suited to a teen disco. This was interspersed with random banal comments from the Elsa performer who constantly interrupted the few tracks that were suitable, randomly changing music halfway between tracks. It was also played at such a volume that it could be heard from the bottom of the car park.
The only reason I didn't address this with them in person on the day was because my daughter couldn't be induced to go anywhere near the performers by the end of the party.
I have found them on FB and sent them a message saying all this but the only response I got was to apologise for the experience but then dispute everything I said.
AIBU to post a complaint as a review on their FB page and am I being over sensitive parent with pfb syndrome or should I do it to try and give as honest a review as I can from my experience?