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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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Original poster

Frozen party complaint -AIBU?

86 replies

KatsMother28 · 01/12/2014 13:09

Apologies in advance - this is gonna be a long one but not wanting to drip feed I'm going to put it all out there and let you decide.

After taking dd (almost 3) to a recent party thrown by our local SureStart she now refuses to watch Frozen - which she previously loved, due to the fact that she now "doesn't like Anna or Elsa".

In brief the reasons for this are -

When we first arrived Anna was inviting children to dance but despite being one of the first there and my daughter following her around the entire room she was ignored until every other child (in Elsa costumes) had said no before the performer even acknowledged her.

Dd insisted on going dressed as Sven (the reindeer) but was referred to by Elsa as Rudolf more than once - (you're frozen entertainers ffs! Know your subject!!)

Halfway through the party dd came off the dance floor to sit on some steps with her head in her hands - investigating why it appeared that "The big girl (Anna) won't hold my hand". She had again been following the performer to interact with her but was once again ignored.

Whilst I appreciate it was a very busy party there was surely a better ways of dealing with an over enthusiastic 'fan' than just to ignore them, especially when the child is a toddler who doesn't understand that this isn't 'the' Anna and Elsa?

I am now left with a toddler who screams the house down at the merest suggestion anything to do with Frozen including her friends' birthday parties which are obviously popular at the moment.

As an aside to all this the choice of music (beside the little Disney they played) was not appropriate for a toddlers party - being top 40 hits better suited to a teen disco. This was interspersed with random banal comments from the Elsa performer who constantly interrupted the few tracks that were suitable, randomly changing music halfway between tracks. It was also played at such a volume that it could be heard from the bottom of the car park.

The only reason I didn't address this with them in person on the day was because my daughter couldn't be induced to go anywhere near the performers by the end of the party.

I have found them on FB and sent them a message saying all this but the only response I got was to apologise for the experience but then dispute everything I said.

AIBU to post a complaint as a review on their FB page and am I being over sensitive parent with pfb syndrome or should I do it to try and give as honest a review as I can from my experience?

OP posts:

Floggingmolly · 01/12/2014 14:42

Hopefully she'll come round soon as she did previously love it
What is it with Frozen??? Why do you care whether she "comes round" to loving it again? Genuinely

justmuddlingalong · 01/12/2014 14:46

You haven't got a shed load of Frozen tat Christmas presents have you Op?

MissWing · 01/12/2014 14:49

sorry you had such a rubbish experience. You seem to feel that your daughter was snubbed, it sounds more likely that the entertainers were both overwhelmed and inexperienced.

It will help your daughter get over this one if you are calm and say 'never mind'

Gawjushun · 01/12/2014 14:50

It's ok, the sequel will be out next year so maybe she'll learn to love it again.

(Thank fuck I have a DS who is oblivious to Disney stuff.)

UriGeller · 01/12/2014 14:52

I'd be pissed off with my Surestart holding a disney promotion.

Be thankful your dd has seen sense at such a tender age and hopefully this first disillusionment will steer her strong will into a healthy critical thinking outlook.

She's thinking for herself. Brilliant.

FifiRocket · 01/12/2014 15:11

Gawj - a sequel... is that official?

squoosh · 01/12/2014 15:19

Did you think there was any chance there wouldn't be a sequel and a sequel to the sequel and a sequel to the sequel's sequel.

LadyLuck10 · 01/12/2014 15:20

This was free and you have the cheek to complain

SistersOfPercy · 01/12/2014 15:36

I am now left with a toddler who screams the house down at the merest suggestion anything to do with Frozen

That did make me laugh. Many moons ago I took DD (about the same age at the time) to a local attraction where they were filming The Tweenies. She saw Max, headless . She did survive without too much stress and continued to love Max, with or without head.

YourMaNoBraBackOfMyCar · 01/12/2014 18:12

YABU. Don't encourage such bratty and oh my God, I'm gonna say it entitled behaviour. She sounds like a normal toddler to me. One minute they like stuff then the next minute they hate stuff. You made it weird.

306235388 · 01/12/2014 18:16

Can I have their details? I'd love a party that might induce hatred of frozen for dd.

vestandknickers · 01/12/2014 18:16

Your DD is refusing to watch Frozen?

Result I'd say!

You should be thanking them not complaining.

motherofmonster · 01/12/2014 18:36

Just let it go , let it go , don't you worry anymore.

if you are really worried about it though ( and have massive amounts of frozen present hidden in the wardrobe ready for Christmas) then it may be worth getting some frozen writing paper and writing dd a letter from Anna and elsa, or even convincing a friend to phone her up and spin some story to her.
yes it is bending to her ,but three year olds can be precious and bloody stubborn (my cousin refused point blank to speak to my dad for months when he laughed at blue the bear nearly dying in the jungle book)

Nativity3 · 01/12/2014 18:40

We have a company near us that does this. Wonder if it's the same one.

BoomBoomsCousin · 01/12/2014 18:40

I'm with vest. While it doesn't sound like a good surestart event, I'm half wondering what the performer's number is so I can put my own DCs through this aversion therapy.

IceniMist · 01/12/2014 18:53

I'd follow up on the complaint personally. Free shouldn't mean crap. If this is their Business, then actually it isn't acceptable.

Heels99 · 01/12/2014 19:13

Is it for a guest at a party to complain to the entertainers? Dreadful manners! If the host wishes to complain that is their prerogative.

Heels99 · 01/12/2014 19:15

Icenimist, how would you 'follow up on the complaint'? They have already apologised and the op was not the party host. What outcome would you be anticipaypting and what would 'following up" involve exactly?

NurseRoscoe · 01/12/2014 19:16

This made me chuckle as if it were my 3 year old he would of come out with something embarrassing like 'OI ELSA MY MUMMY SAYS IT'S RUDE NOT TO LISTEN WHEN SOMEONE TALKS TO YOU'

It does sound like she just got lost in the crowd a bit which is unfortunate but one of those things in events like this. If I were her mum I would of told her that they weren't the real Elsa and Anna like someone else said :) I probably would of done something ridiculous like told her I was going to write to the REAL Elsa and Anna and complain, then write her a letter back from them or something, little white lie if you really want to save her frozen obsession?

How old is she? I don't think it's an overreaction from a little toddler, my little boy was petrified of Jafar in Aladdin and cried whenever he came on when we watched it, then cried again when a man who looked a bit like him in town walked past (cringe!!) kids minds work differently to adults

ApocalypseThen · 01/12/2014 19:20

I am now left with a toddler who screams the house down at the merest suggestion anything to do with Frozen

The simple solution would be to stop talking about frozen then, probably.

LadyLuck10 · 01/12/2014 19:20

IceniMist you sound very very entitled.

carrierpenguin · 01/12/2014 19:26

Yabu. I find it hilarious that a frozen performer would think.a reindeer was Rudolph not sven!

ApocalypseThen · 01/12/2014 19:39

I would imagine it was two young girls hired to dress up in frocks and wigs. They probably weren't forced to do a mastermind style challenge, specialist subject children's cartoons.

confuddledDOTcom · 01/12/2014 19:39

It does sound like they are inexperienced and were overwhelmed. I don't think YABU, she's 3 of course she's going to think they're real and be upset that "the" Anna and "the" Elsa were mean to her (because that's how a 3 year old will see it when they're ignored) they're her heroes! If she was much older than this I would agree that you can explain but she won't get it.

Also agree that it was probably an inappropriate party for a Sure Start, so might be worth complaining to them and seeing if they'll complain.

I don't think there's much you can expect back but an apology where you're not called a liar maybe would be nice or they could do something to restore her faith in her favourite characters (which would be free and good PR!)

Floggingmolly · 01/12/2014 19:40

Free shouldn't mean crap. Free also means you can walk away at any point with no financial loss; so really have nothing to complain about.
Free can be crap if it chooses to; you're not obligated to attend.

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