Sainsbury's cafe

[SpoonBender]

Was out shopping today with DD at our local Sainsbury's when decided we would have some lunch in the cafe. I ordered my DD who is only 11months old some toast to munch on. The lady rudely told me that breakfast had stopped at 11.30 and as it was now 1pm they couldn't do toast. I calmly explained that it was for my dd. She point blank refused, and when I ask why she said it was company policy. I was fuming that they couldn't put some toast in...it wasn't like I was asking for a bacon cob!!! We left and went to morrisons where they happily provided DD with some toast. Would it be ok to ring and complain. Still mad now!

Yabu

Where would the line be drawn? 'Oh go on do us some beans with it'

Thy may have cleaned and switched off the toaster

You should choose off the current menu at that time

could they not have done toast on the grill?

Oh FGS! Since when has the world had to revolve around people who don't want to abide by rules, policies, T&Cs?

If you're so frickin precious about what you and your kids eat and at what time, then eat at bloody home!

santas

Oh pipe down what a disproportionate response fairy
She accepted the response and went elsewhere
Op Didn't throw herself and child prostrate on floor,wailing

Op hadn't been back.

It's not the OP, scottishmummy. I answered her original post way up there!^^^

It's all the it's "only toast" " the uk is awful for customer service" etc, etc. it's wheeled out over and over again. People want exceptions made all the time, and can seldom accept being told no!

If a menu us time restricted,thats how it goes

Exactly, SM!

Mrsbellteapot, but I thought you said you went to sainsburys? Different ideas on which cafés might offer teapots! I'd rather have the cup than those manky metal things!

Many establishments serve by time defined menus,its not uncommon to cease serve b'fast then lunch
I wouldn't complain,1 and half hours after breakfast,is arriving late

But is toast on the menu for lunch I any form?

Because if they do beans on toast for lunch menu then plain toast should have been allowed

Sainsburys cafe menu. It doesn't look like they do toast with anything on at lunchtime.

Cheese and ham toastie on kids menu.

What's the mega brunch

This reminds me if Michael Douglas in 'Falling Down' we all know how that ended up!!

I used to work at a sainsburys cafe and I would of stuck you some toast in no problem.

Ahh I see I'm late with my Michael Douglas ref - great film tho

timeforabiscuit you really are an incredibly rude and ignorant individual. There is no need to be so utterly vile just because I offer an opinion and suggestion that differs from your own

Toastie won't be toast. Will be done as a toastie.

What like bread under a grill?

No, like bread on a griddle. Similar to when you use a toastie maker.

You shouls of ordered the All Day Breakfast...it (used to) come with toast and oddly chips.When DS was very little he didn't eat a lot at lunch time to warrant a whole meal for him so he would have my sausage and chis from the breakfast

I just think it's nice to have tea in a teapot in a cafe.

I agree with you on that one. I think it's pretty bad to charge people £2 for mug of water with a teabag in it especially when there is only one of those crappy little stirrer things to squash it with. Forch I have found a cafe that serves tea not only in pots, but it's loose-leaf tea, and they give you a strainer as well WITH a strainer-holder. It's just all so civilised!

The toaster gets turned off at 11.30. You can still have bread and butter or a roll and butter. Or a ham and cheese toastie from the kids lunch bag which is toasted in the panini press.

The toast prep area (industrial so comes flying out the bottom) is generally used for salad prep after 11.30. If kept on I'd say they'd get more complaints about crumbs in salad that not providing toast.

I think the OP IBU to use the phrase 'to munch on'. I hate it - also 'chomp on/through', 'chow down' etc etc. Why can't her PFB just bloody eat the toast (assuming someone is able to toast it for her) or, I don't know, a slice of bread, perhaps?