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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Sainsbury's cafe

272 replies

SpoonBender · 15/07/2014 16:51

Was out shopping today with DD at our local Sainsbury's when decided we would have some lunch in the cafe. I ordered my DD who is only 11months old some toast to munch on. The lady rudely told me that breakfast had stopped at 11.30 and as it was now 1pm they couldn't do toast. I calmly explained that it was for my dd. She point blank refused, and when I ask why she said it was company policy. I was fuming that they couldn't put some toast in...it wasn't like I was asking for a bacon cob!!! We left and went to morrisons where they happily provided DD with some toast. Would it be ok to ring and complain. Still mad now!

OP posts:
londonrach · 15/07/2014 20:17

Op has gone...where?

Chippednailvarnish · 15/07/2014 20:18

I wonder if Cedar Falls do toast?

scottishmummy · 15/07/2014 20:18

Op wasnt unreasonable to ask. Cafe wasn't unreasonable to decline
Its a non event

browneyedgirl86 · 15/07/2014 20:26

I don't think there's harm in asking but would be
unreasonable to complain.

Laquila · 15/07/2014 20:28

I LOVE THIS THREAD.

@Coconutty Yes I thought of the inch of milk thread too! sighs wistfully

Cruikshank · 15/07/2014 20:38

Also, when you get the teabag/mug/crappy little stirrer interface, half the time there isn't anywhere to put your teabag. And even if there is, you have to pick it up with the stirrer, and then it drips and makes a mess or you drop it and it makes a mess. Making a mess before you have even drunk your tea is an unappealing activity. Tea drinkers are poorly served these days.

Cruikshank · 15/07/2014 20:40

cardibach, as I'm in an over-thinking mood, I think the OP said 'to munch on' as a way of chummily letting us know that what she was asking for wasn't an unreasonable request, as it involved her daughter doing something colloquial. See also Hitler with his 'popping' over borders.

Laquila · 15/07/2014 20:50

Cruikshank I'd been thinking similar ref the harmless reasonableness of "munching on" toast but hadn't been able to articulate it - thank you

SiennaBlake · 15/07/2014 20:53

Our manager didn't like teapots because a few of the older ladies and gents would drink their own tea. They'd bring tea bags, get a pot of hot water from the self service and then pull out their tea bags at their table. It was quite funny watching them try to be stealthy with it.

scottishmummy · 15/07/2014 21:29

How very enterprising of them!did anyone ever challenge them or was it ignored

scottishmummy · 15/07/2014 21:30

Oh haha Cruikshank you are v funny im liking your posts

Timeforabiscuit · 15/07/2014 21:42

where's the light

If you can spot the logical fallacy in my posts - please point them out, I'll accept I'm rude - but I'll defend a persons right to request toast in a hot food outlet to the end!

cardibach · 15/07/2014 21:43

Cruikshank you may well be right. Genius. In the same way as those 'chowing down' are usually being judged for their unreasonably (to the poster) large size. The word shows that they are doing something unpleasant.

Layl77 · 15/07/2014 21:53

An I the only one wondering why the PFB isn't offers a fully balanced lunch? Where are the veg and protein Shock I wouldn't have served you either

Gileswithachainsaw · 15/07/2014 21:59

:o

lay

Scousadelic · 15/07/2014 22:03

For Heaven's sake! Is this what the over-entitled breastfeeding mothers who think no children rules don't apply to their precious darlings progress to when their children are weaned?

The world does not revolve around your child, get over it.

sharonthewaspandthewineywall · 15/07/2014 22:06

A policy about toast ffs. World gawn mad!!!

helensburgh · 15/07/2014 22:06

I don't understand why people think because its their child rules should change.
You wouldn't have asked and expected if it was for yourself?

What's wrong with Pom bears?

BigRedBall · 15/07/2014 22:16

Can somebody please confirm whether only one slice of toast is £3 in Costa? I'm tempted to go down there and pay £3 to see what the fuss is about for one toast.

Timeforabiscuit · 15/07/2014 22:26

Its two slices big red

And on the right day so worth it!

TenMinutesEarly · 15/07/2014 22:29

I hate sainsburys cafe. I once went and they had run out of toasted teacakes in a fecking supermarket. There were packs and packs on the shelves. Bizarre.

vicmackie · 15/07/2014 22:34

I hate sainsburys cafe. I once went and they had run out of toasted teacakes in a fecking supermarket. There were packs and packs on the shelves. Bizarre

It isn't bizarre. They don't use the supermarket as their supplier. Obviously. Because Sainsbury's supermarket isn't a catering wholesaler. So Sainsbury's cafe use Brake Brothers or Fresh Direct or Country Range - specialist suppliers to the catering and hospitality industry - exactly like every other large scale catering operation does.

Eggsaregoodforyou · 15/07/2014 22:35

These places are pure shite IMO.

No concept of customer SERVICE!!!!!

A slice of toast for a baby is just too much trouble!!

I remember very well being denied hot water to warm DS's milk when he was a baby, on 'elf n safety' grounds. Interesting how the staff struggled to define the difference between v hit water served Ina tea cup and v hot water in a jug!!!

Don't bother complaining, next time order you Dc a plate of overpriced fish n chips like they want you to do!! Wink

SiennaBlake · 15/07/2014 22:35

Sm, we had to start asking them at the till if they were going to add tea bags to their water. If they said yes (so many were honest at that point) we had to put a teabag on their tray (even though they had theirs!) and charge them. It was excruciating. If they did it sneaky at the table, we had to leave them to it. It was an awkward time Grin

Laquila · 15/07/2014 22:40

Sienna that is almost heartbreaking!

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