I am not a GP, but I have spent almost my entire career in primary care research and, until recently, I worked part time as a practice manager in a medium sized practice in the South of England.
20-odd years ago my life was saved by a GP who correctly diagnosed a rare cancer and got me a referral very, very quickly.
GPs today are disillusioned and over-worked. However, a small proportion of them blame the patients and patient expectations. Whilst the days of the GP as a god are long gone, we do need to remember that they have gone through a lot of training and have a lot of experience that we, as patients, do not have. I say this as someone who has a degree in Biochemistry and a PhD in Medical Sciences and a career in Health Services Research.
This Government has stretched general practice to its limits: causing nearly 100 practices to close in the last few years (Pulse) and many GPs to take early retirement or emigrate. Practices lost at least £30K last year through changes to QOF and, in its stead, they have been dumped with the new DES which tries to get them to predict who will need an emergency admission. This pays practices £20K, but costs far more.
What seems to be forgotten is that practices are independent contractors - small businesses in other words. They cannot survive without an income. They cannot employ people without an income.
General practice is in the mess it is in today because of this government. They promised no top down re-organisation of the NHS, then promptly gave us one: yet NHS England local area teams are becoming the SHAs, the CCGs the PCTs.
They sacked/made redundant NHS managers - then had to re-hire them when they realised that they did a good job.
They gave responsibility to GPs and other clinicians who know nothing of NHS management - then wonder why it's all going tits. If you want a doctor to be a doctor, then let them.
Sorry if this is rambling. I'm actually dosed up on tramadol at the moment following a car accident in which myself and my DDs were cut out of our car following a collision by the Fire Brigade. We were then blue-lighted to A&E by 2 Ambulances. I was then operated on by the NHS whilst, luckily and thank God, my DDs were less seriously injured and discharged by the fabulous staff after a couple of hours. I was then in ICT for a week, after which I went to a general ward. I'm now home. We have all seen our GP in the last few weeks and feel supported and cared for.
The bottom line of this story is that we are lucky to have this NHS and we won't realise it until this government has sold it off completely.