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To wish reported posts didn't get reported back like this?

1 reply

Fleta · 23/01/2014 18:24

I - along with many others - reported two posts earlier with regards to a very sensitive subject.

There was two reasons - primarily because the posts were appallingly awful, but also because I've been through that - and I'm a bit worried its happening again right now - and it was somewhat of a trigger.

I didn't realise when you reported posts that the subject line of the e-mail you receive from MNHQ was the content of the post.

So in my e-mail this afternoon I've had two e-mails with hideous subject lines.

AIBU to think there's a better way to do it?

AmyMumsnet · 24/01/2014 10:07

Hi everyone,

Thanks for bringing this to our attention.

We're really sorry that our email subject lines can come off as insensitive, and huge apologies to anyone who has been upset by anything we've emailed them.

The computer system we use sets the subject title automatically, and when the post is sensitive we do try to change the subject line. Unfortunately on busy days it can sometimes slip our mind, but we'll do our best to be more vigilant in future.

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