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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To have expected a soft play to serve toast to a baby

274 replies

PearlyWhites · 10/08/2013 16:17

I have just left a play centre early and really annoyed. I forgot to bring a snack for my ds who has just turned one.
I was going to buy a banana from the soft play cafe but they were black.
I asked for a piece of toast and was told very rudely no as it was not breakfast time . I asked if they had an suitable baby snacks and was offered quavers! I asked again politely for toast as they sold nothing suitable for a baby but was told no ( despite a loaf and toaster in full view)
AIBU to think it is good customer service just to make a piece of flipping toast for a baby?

OP posts:
limitedperiodonly · 12/08/2013 00:20

moknicker We are familiar with the concept of tipping in Britain. And doing people favours. Just in case you thought we were a benighted backwater...

squoosh · 12/08/2013 00:26

Beans were sold in groups of odd numbers, you could have 31 beans or 35 beans. Anyone looking for 32 beans was shown the door.

Moknicker · 12/08/2013 00:52

Limit - My point was about social norms that incentivise or penalise certain behaviours.

I am British btw.

kali110 · 12/08/2013 01:58

Maybe its what management have told them? as they make the rules but are never the ones moaned at.If employees have been told not to sell toast after certain time then its hardly their fault. I wouldn't want to risk a bollocking from my boss for going against what iv been told.

SirChenjin · 12/08/2013 08:04

Kali - beans on toast was on the menu though Hmm

If 'management' of a soft play had told her not to serve toast then perhaps the member of staff should have used her brain and explained that, leaving the way forward for the customer to complain to the 'management' directly.

Chocolatepup · 12/08/2013 08:20

People are always nicer where it in their self interest. True altruism i.e. doing something for nothing is rare. I don't really agree with this either Moknicker. I must live among really nice people because like I said before, I think most (not all of course) people are pretty nice and helpful! Grin

BillyGoatintheBuff · 12/08/2013 08:36

207 messages about toast. love it. mns at its best Confused

SirChenjin · 12/08/2013 08:37

I don't agree with that either Moknicker. What you are describing is a culture based on bribery and backhanders - certainly not one that I would want to live in. Kindness costs nothing, after all.

SirChenjin · 12/08/2013 08:39

Ahh, that's where you're wrong Billy - toast is only a tiny part of this thread Grin

RandallPinkFloyd · 12/08/2013 09:03

In the interest of clarity, and to stop people harping on about beans on toast in a ridiculously smug manner, they did not sell beans on toast. The OP's response to that point right at the beginning of the thread was

^Add message | Report | Message poster PearlyWhites Sat 10-Aug-13 16:49:35
Yes if they served beans on toast...^

They did not sell beans on toast.

As you were.

kali110 · 12/08/2013 09:35

Going to say they didnt sell bloody beans on toast so my point is valid. Dont know whete people keep getting beans on toast from.

HaroldLloyd · 12/08/2013 12:50

Oh NOooooooo and there was me dancing around the house in smug self righteous beans on toast induced joy.

Gutted!

RandallPinkFloyd · 12/08/2013 13:00

Soz for bursting your bubble harold Sad

Thing is, the whole scenario wouldn't have made an ounce of sense if they did actually serve toast would it. Café threads get heated enough without miss-information being perpetuated. It would end in tears. Tears I tell you.

If it's any consolation I have been doing a dance of righteous joy since I rode in on my horse of truth and slayed the dragons of wrongness Grin

HaroldLloyd · 12/08/2013 13:01

There was just such good value in them serving beans on toast. It would have been the fawlty towers of soft play establishments.

squoosh · 12/08/2013 13:01

Toast Twats.

SirChenjin · 12/08/2013 13:10

Another gutted MNetter here Sad. I'm still enjoying my smuggery though because I know that the soft play cafe was in the wrong. Yay! Grin

One day I shall open a soft play cafe and all I will serve will be toast. If anyone else asks for cakes/sweets/Quavers/drinks/fruit/etc, you get the picture, I shall say "no, it is not breakfast time".

RandallPinkFloyd · 12/08/2013 13:12

True. The idea of compulsory beans definitely has more mileage than straight out forbidden toast.

HaroldLloyd · 12/08/2013 13:12

Randall the destroyer of dreams.

I'm going to open a cafe that sells nuts bolts and spanners, that will confuse them!

squoosh · 12/08/2013 13:15

I'm going to open a soft play with no soft bits. That'll learn people.

soverylucky · 12/08/2013 13:16

This reply has been deleted

Message withdrawn at poster's request.

SirChenjin · 12/08/2013 14:22

I'm going to open a soft play but I'm only going to let in dogs and people with blue eyes (as long as they have their own snacks with them, and I shall check their bags to make sure)

limitedperiodonly · 12/08/2013 18:47

Is altruism that rare? Do you have to pay for it? If you live in a tipping culture does that mean you don't give a shit about people unless they pay you?

I help people. Why wouldn't I? I live in a big tourist area. I routinely ask people if they're lost. That's probably because I'm a needy person who wants people to like me Grin Sometimes they turn me down. Do you think that's because they thinking I'm hustling for a tip? Shock

I've never received a tip because that's not my job, but I tip people who do traditional tipping jobs.

Like I've said, I'm really cheered by random people who help my elderly mother. People have been rude but it's very rare and I live in that horrible London where apparently people hate each other.

I am particularly impressed by London Underground staff who I've found routinely fantastic despite central London stations having hordes of people in them. Maybe next time I'll test them and ask for a round of toast.

arethereanyleftatall · 12/08/2013 18:59

To all the posters talking about business and profit, the server is hardly likely to be the owner. She/he won't give a shit about profit, but will simply be following rules. These rules will have been made for a reason.

IncrediblePhatTheInnkeepersCat · 12/08/2013 19:07

Love this thread!

YANBU

I don't think this has been mentioned yet, but if for some reason the toaster was out of commission/partially dismantled for cleaning, couldn't they have sold a slice of bread?

cannotfuckingbelievethis · 12/08/2013 19:32

Can't believe there are so many people saying YABU. I appreciate that the staff will simply be following orders and don't want to risk a bollocking over a piece of toast but come on FFS !

This thread actually reminds me of a time I visited a local museum and the guy in the café wanted to charge me 80p for a flask of hot water to warm the baby bottle. This was after I'd spent £10 on coffee which tasted like watered down shit and tasteless sandwiches and snacks for DS1. He didn't look very happy when I went back with the water in the flask having fed DD and asked for a refund as the water was still hot....

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