To have expected a soft play to serve toast to a baby

[PearlyWhites]

I have just left a play centre early and really annoyed. I forgot to bring a snack for my ds who has just turned one.
I was going to buy a banana from the soft play cafe but they were black.
I asked for a piece of toast and was told very rudely no as it was not breakfast time . I asked if they had an suitable baby snacks and was offered quavers! I asked again politely for toast as they sold nothing suitable for a baby but was told no ( despite a loaf and toaster in full view)
AIBU to think it is good customer service just to make a piece of flipping toast for a baby?

Baba and anyone else who hasn't read all my posts they didn't serve sandwiches!

I absolutely agree with totesamazegoats. I can't believe how many people here are calling you rntytled it saying it's your fault.

As a customer you actually are entitled to get what you want for your money. If they refuse to give it to you, then you are entitled to take your money elsewhere, to never go back to that cafe, and to tell everyone you know about your bad experience.

That should say that people are calling you entitled.

Toast is a perfectly good snack for a baby/toddler. I would not like to pay overinflated price for a black squidgy banana. Would you choose a black squidgy banana when out shopping, thought not! Some people on here, no wonder England is not very child friendly, and this was a chi,d based organisation. I would expect much better from this. You would not see this on te Med, where my family is from!

YABU to expect it. They're under no moral obligation to provide special food for your son over every single other small child they get in there.

Obviously, it'd be bloody marvellous if soft plays did sell a decent range of snacks tho. Ours is also all crisps or nuggets/chips type crap. So we just don't eat there.

It's toast fgs not anything fancy

YANBU, for all the reasons pp have already mentioned. A piece of toast, hardly any effort for the staff. Not customer focused at all.

And OP, heaven forbid that you posted this TWICE. It doesn't matter that you did it without realising. For some on here, that is a hanging offence. God, imagine if you'd made a spelling mistake in your post too?? You'd have been hung drawn and quartered by MN royalty. You know, I read that particular posters comments and thought "FFS", then saw who had posted it and, well, wasn't surprised. Same old, same old.

Toast is hardly special though.

It was tight.

This place is nuts. Can you toast refusers actually hear yourselves? Giving out because someone had the audacity to ask someone to pop a slice of mighty white in the toaster for their baby. Entitled? This place is a real headfuck sometimes.

If I owned the soft play and you wanted toast I would make you toast. How bad is our customer service in this country? Toast!! How easy is it to make toast!

Oh just don't take a baby to a soft play with no food when you know they will be hungry and you know the menu at the time you go is crap.

You know, like the rest of us have to do.

I've never been to a cafe (including those in soft play centres or elsewhere) who only serve toast at breakfast time! That in itself is unreasonable of the cafe imo!

I wouldn't buy a black banana, I hate the things and assume when they black they are inedible. Plus I'd probably be sick peeling it.

well everything else aside, I don't think YABU...I wouldn't want employees of mine to be so ridged over a piece of bloody toast.

I'm pregnant with my first so don't really have any experience here, but I'm actually quite disappointed that customer service was quite that bad.

I've worked in food places that had different menus for different times of the day. I'd always seen this type of request as being a chance to show the customer that the company will go above and beyond.

On top of that, it was just a slice of toast. I get the 'they'll all want one' argumemt but it's extremely difficult to sell invividual slices of toast without making money on it.

Perhaps the person serving had been bollocked for selling off-menu in the past?

Hissy Sat 10-Aug-13 19:14:41 If your child's digestive system has only been used to food for the last 8wks, why would you be giving bread OR bananas? those foods are too complex at that stage, IIRC. pop some pouches in your changing bag for emergencies and then if you forget again, you have something appropriate.

Hahahaha! Pouches better than bananas?! Someone has really worked their marketing magic on you!

The lady was clearly a jobs worth. She could have just given you a slice of bread really. Quavers aren't suitable I agree.

Hahahaha! Pouches better than bananas?! Someone has really worked their marketing magic on you!

^^This.

Where I live any food is game after 6 months except honey and egg whites.

Growlithe blimey, it must be great to be so perfect and never accidentally be caught short of something. Here's hoping you're never the mum in the swimming changing room who has forgotten the nappy for afterwards, or dropped it in a puddle, or thought there were more wipes in the pack than there were, or found out the drink has leaked over everything...."like the rest of have to"FFS! Get over yourself.

Grow you seem determined to find OP at fault here. First she should have given no food, then paid for a delicious rotten banana, now apparently you shouldn't expect a cafe to sell one single thing you can give to a baby??

Running out of snacks is easily done. Sometimes I don't even take something thinking I will buy it there! How was she to know the fruit would be gone off, Vulcan mind beam???

Argh.

A pouch would have been better than a rotten banana.

Why do parents torture themselves by going to these hideous places, especially in school holidays?

Jeez MN is a bloody weird place sometimes.

I used to work in a cafe and wouldn't have batted an eyelid if someone asked me for a slice of toast for a baby. Why would anyone normal have such a big problem with this? It's just doing someone, you know, another human being, a favour. What the hell is wrong with that? 'Oh we must stick to the ruuuules, its the rules you know'. Pathetic.

And any parent who reckons they haven't been caught short on any occasion with something when they have a baby is either lying or has a very short memory. Still, some won't let that get in the way of their self righteousness.

One thing which did cross my mind was when I worked in a cafe after we had finished serving toast we took the tray and things out to clean it so although it looked as if the toaster was there ready to use it wasn't necessarily in a position to be used IYSWIM.

I have always found when braving soft play type places it is easier to plan it to avoid any snack or meal times unless you are prepared to give anything which was available. Easier said than done though and there will always be times you are caught out!

What chocolate pup said.

OP of course yanbu. The vipers must have been in a bad mood when they read your question.

This thread is unintentionally funny

Love it

Maybe I'm missing the point here, but why did you need to give the baby a snack

Ooh I will take a wild stab in the dark and suggest...maybe because the baby was hungry!