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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Update: is my cleaner stealing from me? Yes she is. WWYD?

116 replies

SlowLooseChippings · 08/05/2013 15:14

I posted a thread on here a few weeks ago, detailing my suspicions that my cleaner was stealing from me. I thought she might have been going through my wallet as I was missing a sum of money the day after going to the cash machine (not for the first time, I noticed it when I had taken out a large amount to pay for something specific) and separately noticed that a five-pound note was missing on the same day from the coin bowl we keep by the door - the one my husband empties his pockets into in the evenings.

What I did: let her know that I had noticed some money missing and asked her to please keep an eye out (I was very embarrassed and she has very little English so I'm not sure how much got through). Started paying her by bank transfer and stopped keeping cash in my wallet. Forgot about it for a little while.

Last week my husband came home from work and asked me if I'd taken money from the coin bowl. It's usually small change or a couple of quid in there but he had put £10 in pound coins in there and forgot to put it back in his pocket that morning. Gone. This week I emptied the little bowl of pound coins - I didn't count the whole lot of small change left behind, mostly coppers, but noted that there were four 50pence coins. Now gone.

So yes, she's pocketing the change. It can't go on, she doesn't have enough English to confront satisfactorily (and she has a key until next week when she goes away and the agency will take it to send me a replacement cleaner). She's warm-hearted and very very fond of my baby son. We are gutted at the thought that we may be about to ruin her life over £2, because she will lose her job. She's also a bloody good cleaner; I am not, and the replacements who have come from the same agency before were terrible. I don't care about £2 here or there. I do care when it adds up to £5 or £10 a week, and I do care that someone thinks they can help themselves.

Is there any way out of this? WWYD?

OP posts:
iloveweetos · 08/05/2013 16:04

Do you have friends who use a cleaner? ask around at work, friends, family. im sure you'll find a new cleaner, who wont steal!
good luck :)

SlowLooseChippings · 08/05/2013 16:04

Thanks but we are in borough. Grin

OP posts:
3MenAndMe · 08/05/2013 16:06

It always starts with little things....
If you are 100% it is her (no others at home eg teenage kids)then NO MERCY,no matter how good she is...
It is you in the first place who needs to feel comortable in your own house...
And the language issue,she may pretend when confronted that her English is not so good...but she still undertand your instructions re.:cleaning/housework.Sounds fishy...
Plus the stealing is a criminal act so I wonder if notice period is valid in this particular situation...

3MenAndMe · 08/05/2013 16:06

Sorry,100% sure

SlowLooseChippings · 08/05/2013 16:07

Actually that's a good point, I will put a notice in the hallway of our flats. I'm sure we will have a few recommendations soon. And I'll make a list of things I want done (floors, dishwasher etc) and things I want ignored (bookshelves, they'd be there all week dusting those things!) and hopefully will get someone soon.

OP posts:
SlowLooseChippings · 08/05/2013 16:08

No, DS is 7 months and can't move by himself yet let alone scale the hall table and root through the coin bowl Grin

OP posts:
CalamityKate · 08/05/2013 16:08

You've got plenty of time to research/google the Bulgarian for "I know you've been stealing from us. Give me my keys back and don't come back" before she comes again.

Think of it this way; if it was some stranger breaking into the house and stealing, would the fact that they were warm hearted and nice make it any better?

Frankly I'm flabbergasted at how you're pussyfooting around this situation. She is STEALING!

snuffaluffagus · 08/05/2013 16:11

Are you 100% sure nothing else has gone missing? Jewellery/DVD's/small things?

ExcuseTypos · 08/05/2013 16:13

I'd be a bit worried about her having keys. I hate to say this but how do you know she hasn't taken a copy of them?

If I were you I'd put a new lock on your front door.

iloveweetos · 08/05/2013 16:13

Check the local paper..must be advertisements for cleaners there. Dont let this woman back in. as previous poster said, when she next comes round, take keys and say you dont need her to clean. 'NO CLEAN' - must be able to understand that right? Hmm

Viviennemary · 08/05/2013 16:16

I think you are duty bound to inform the agency if you are absolutely sure she is stealing. Her next client may be a vulnerable person so she must not be allowed to continue having access to people's houses. However, providing proof is another thing.

Bricklestick · 08/05/2013 16:18

If you're through an agency, and they're sending a replacement whilst she's away, surely you can just say that you're happier with the new cleaner, and don't need the old one to come back?

You can request a different cleaner at any time with our (also London-based) agency.

BuntyPenfold · 08/05/2013 16:18

How about a mousetrap in the change bowl?

Seriously, do tell the agency, their reputation is on the line which is unfair to the honest workers.

Grinkly · 08/05/2013 16:21

I would tell her that you are putting a small amount away for her in an account (set one up to show her) and when she leaves your employment she will get this as a bonus if she has worked satisfactorily all the time for you ie not nicked stuff. It could be a couple of quid a week or less but will mount up over time so she has an incentive to keep you sweet.
Plus she prob needs it.

EasterHoliday · 08/05/2013 16:22

get your keys from the agency now - if it's any sort of sensible agency they will have them and not her - that's the whole point of agencies & why you pay a premium - they keep your keys securely adn they're only let out to whoever they send to clean (if your cleaner is on holiday, the point of an agency is to send you someone else until she's back)

Grinkly · 08/05/2013 16:23

Also ask how much the agency knows about her eg how long in UK etc perhaps she is part of a gang Confused

Astley · 08/05/2013 16:24

Grinkly, you actually want OP to give a thief more money Shock are you serious?!

Hercy · 08/05/2013 16:27

Paying someone not to steal (on top of their wage)? That did make me laugh.

SlowLooseChippings · 08/05/2013 16:27

I own precisely three items of valuable jewellery thanks to a burglary two years ago (before we moved here). Both necklaces are present and correct and my engagement ring is on my finger!

Might need to change the alarm code as well as the locks, this is going to get expensive fast...

OP posts:
BuntyPenfold · 08/05/2013 16:27

Bags I work for Grinkly Grin- no way would I do that for a thief.

FannyFifer · 08/05/2013 16:34

Here you go. Grin

????, ?? ?? ????? ???? ?? ???, ??? ?? ????????? ??????? ??????!

BuntyPenfold · 08/05/2013 16:38

' Give me my keys and never darken my door again' ?

starfishmummy · 08/05/2013 16:49

She is a thief. So you have no concrete proof but are pretty certain't as are all of us here. So why did you not remove the coin bowl?

If I have workmen around my purse, valuables and dh's coinbowl are locked away.

McKayz · 08/05/2013 16:51

Grinkly, seriously?? You'd set up a bank account for a thief

McKayz · 08/05/2013 16:52

Starfish, why should she have to move her things to accomodate a thief?

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