I am absolutely sick of this at the moment.
The meter reader came round, we were at work, he left a note.
He came round again, DH let him in, he read the meter.
Two weeks later, I got a threatening letter from Npower, informing me that we hadn't let a meter reader in for 2 years, and threatening to get a warrant. I phoned them, they apologised and said the meter reading hadn't reached them. I gave a verbal reading over the phone.
I got an updated bill, with the new reading.
Today (around 2 weeks after the bill), I get another threatening letter, telling me I haven't given a number, and to phone to meter reading company. I call them - they don't send the letter, so have no idea who I am, or what the records say.
So I have just called NPower again, and I'm waiting for a call back.
I am not happy...