But what's the point of it?
Is it "I feel bad so I'm going to make sure you feel worse?"
It's not the ops fault korma has no heating. She didn't know that did she?
As for no help, let's send out a message to all of mumsnet that you have to put very specific wording in your titles, less it offends anyone.
I don't know what's wrong with empathy?
FFS the OP probably thought that it should be fixed quicker, because on our local council website it states that no hot water or heating is an emergency and should be fixed in 24 hours. Maybe hers said the same?
Maybe she has never been in that position and thought it wasn't acceptable to have 2 children in below zero temperatures for a week?
Or does everyone just have to suck it up and get on with it because god forbid anyone should say anything nice?
And yes korma the replies were justified. Because you were downright nasty because the OP doesn't have to pay for her repair.
If she had posted "the person I paid to fix my boiler has said he can't fix it for a week, I've got an autistic child who is stressing about his routine changing, what can I do to hurry him up" would you have been so horrible?
Don't take your own issues out on someone who is in need.