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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to feel that the shop assistants in Morissons

110 replies

SoleSource · 05/09/2012 17:17

Supermarkets are less than polite. I find the staff in Sainsbury's are much better.

I have shopped weekly at Morissons since January as I love it there for the food, prices etc

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SoleSource · 05/09/2012 17:39

Pombears would not have hurt the Manager to scan your items for you quickly. Awful service there. At least you both had a nice evening out. :)

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DeWe · 05/09/2012 17:41

My dm shops at Morrisons. Last time we were there, there were long queues. She led me up the line until she found a till with no queue, served by a lovely young Indian lady. She was charming and helpful and generally lovely.

As we went I asked dm if that was fast track or something. She replied that it seemed that people didn't want her to serve them she was often free when other tills were busy, she assumed racism... all the other till people were white caucasian. Shock I find it hard to believe not just that there are people who would rather wait 10 minutes in a queue than be served by her, but that there seemed to be many people in that position. Shock

SoleSource · 05/09/2012 17:42

Marks and Spencers food hall shop.assistant brought me what I asked for in the low calorie/low fat variety. She was sniggering and so was her slimy colleague. I have never forgotten that.

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dottyspotty2 · 05/09/2012 17:43

DeWe thats absolutely Shock

SoleSource · 05/09/2012 17:43

My gosh Dewe! That makes me so fucking angry, god.

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arthurfowlersallotment · 05/09/2012 17:44

produce misting

Roseformeplease · 05/09/2012 17:48

Ours are all lovely. When Tesco opens soon, I will be able to compare but they will be from the same part of the world so all chatty and kind.

LaurieFairyCake · 05/09/2012 17:50

DeWe - Shock Where the fuck is this racist shop peopled by mentlars???

bigkidsdidit · 05/09/2012 17:51

The self service tills are so appalling I've switched to lidl full time. I always came away from morrisons raging! At least you know where you are wih lidl Grin

JenaiMarrHePlaysGuitar · 05/09/2012 17:53

Ours is due a misting machine I believe.

The staff are perfectly nice, too.

littlemisssunny · 05/09/2012 17:55

Not all m&s staff are rude I promise, I'm lovely and polite and try to go the extra mile. though there are some bloody miserable ones whose faces I think might crack if they smiled

SoleSource · 05/09/2012 17:57

OurMorissons does not have a misting machine. It is a huge store. Not many of them about even though I am in the second city.

Morissons originated oop North didn't they?

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GetOrfAKAMrsUsainBolt · 05/09/2012 17:57

The checkout assistants in Lidl are terrifying. They are how I imagine shop assistants in soviet supermarkets were.

Asda staff are really friendly, the other supermarkets markedly less so (including Waitrose).

Lolaismyfavouriteandmybest · 05/09/2012 17:57

I asked for tofu in Morrisons once (when trying to be an Annabel Karmel mummy)

I asked one person, who asked the next, and the next, in the end I had a pack of 7 assistants scouring the shelves! They would not let me run away out of embarrassment and about 30 minutes from the start of the search I was presented with tofu.

Dd had one bite and vommed it back up Grin

Good customer service in a way.... I'd have rather not had to explain what tofu was to 7 members of staff in turn tho. Not one of thence had even heard of it.

SoleSource · 05/09/2012 17:58

I think tjat is why I remember that M&S incident so well as it was so unusual. The bra fitter was excellent.

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HeadfirstOverTheHighJump · 05/09/2012 17:59

In our local Morrisson's the staff are lovely and genuinely chatty.

I find the staff in Sainsbury's to be over friendly. I've been in quite a lot lately and have started to notice the same super friendly key phrases and questions from different staff. Now that I dislike, it's dishonest. I'd rather a till worker be grumpy if that's how they feel, so long as they are polite enough not to be offensive.

bigkidsdidit · 05/09/2012 18:01

My mum went to a Co-op in portsmouh the other day and asked for pesto, the shop assistant looked scandalised and said'oh we don't have anything like that here' Grin

Ambi · 05/09/2012 18:06

I worked on the tills at 17, I was a miserable cow then. I hated every minute of it, I now know that I'm not really a customer service person plus the £2.71ph really wasn't much. Thank christ my job is no longer customer-facing otherwise I'd be constantly disciplined.

SoleSource · 05/09/2012 18:07

Co-op is a rip off.

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LemarchandsBox · 05/09/2012 18:07

This reply has been deleted

Message withdrawn at poster's request.

HeadfirstOverTheHighJump · 05/09/2012 18:08

I totally flummoxed a member of staff in Asda once asking for Jalapeno chillies. Okay, you don't eat them regularly on toast or anything, but the way he looked at me was like I'd asked for Peppa Pig on a spit!

kingbeat23 · 05/09/2012 18:08

Nope, mine are lovely. One told me that she was so impressed with DD knowing colours that she went home and taught her DS his colours. They all know us in there and we live in nearly Central London.
Most shop assistants are nice to me and I back, apart from the woman today who looked as if she had been sucking lemons and then slapped by a fish. Win some, lose some.

Ambi · 05/09/2012 18:08

The uniform were horrendous too, the tabards and the quilted jackets, wtf? I've not been in one since I left too many years ago but I hope they've changed.

SoleSource · 05/09/2012 18:09

Wish Co-op superstore near me had a bakery.

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JenaiMarrHePlaysGuitar · 05/09/2012 18:11

I stood in our revamped Co-op recently, looked around and thought to myself "I remember when all this was Somerfields"