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AIBU?

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Marks and Bastard Spencer have RUINED ds2's birthday

425 replies

Greensleeves · 18/08/2011 15:24

ds2's birthday tomorrow, he's 7

it will be the first birthday dh has ever been away, so I have busted a gut to make it special for him

I ordered something off M&S online which he really, really wants and opted for the extra charge to have it delivered today, in time to be wrapped etc

They said the payment wouldn't go through, there was a problem with the card etc, I put it through over and over again

eventually dh phoned them, from Brazil, and gave all the details over the phone and double-checked with the woman that it had gone through and would still be delivered today, 18th August

so I rang up customer services today to ask if they had an approximate time as I have to take ds1 out to a party later

they said it hadn't gone through and was marked as not paid for

eventually after more schenanigans it turned out that it was because our visa debit card is a co-op bank card - they accept visa debit cards but not visa electron (which ours isn't) - apparently, this woman laughingly told me, the first four digits of the co-op cards are the same as electron cards, so they don't work! nobody asked dh whether it was a co-op card ffs

so the present isn't paid for and won't be arriving after all

I know it sounds trivial but I am SO upset, it has been a tough two weeks without dh here anyway and I really thought I had done a good job of making his birthday lovely Sad

BASTARDS

OP posts:
stealthsquiggle · 18/08/2011 17:52

Entertaining though this riot is

Joolyjoolyjoo · 18/08/2011 17:53

Hope you got the present, OP, and hope your ds has a great birthday!

Thank you for the thread (especially the original title!) which has made me laugh so much I nearly cried (like Jesus. But not because of the swearign. or the eyebrows.)

Totally sympathise too- it's pants when you try to be organised and get something you know will really make your dc happy and someone else/ some crappy company screws it up. SHAME ON M&S!!

And also can't stand all this "it's not the end of the world" shit. People are allowed to be upset about stuff that, well, upsets them- I'm not sure the OP needs permission to be annoyed. She seems to want a rant, which is perfectly understandable (although some people don't seem to understand)

SuePurblybilt · 18/08/2011 17:54

I will say, in case Greensleeves doesn't come back, that she has said on t'other thread that she DID get the present.

JenaiMarrHePlaysGuitar · 18/08/2011 17:55

I don't think LtEve meant you were sock puppetting, Greensleeves.

EvenLessNarkyPuffin · 18/08/2011 17:57
JenaiMarrHePlaysGuitar · 18/08/2011 17:57

Oh good :)

MightyQuim · 18/08/2011 17:58

Nah not bitter. It wasn't me who had the pasting - I've never had a bonfire.
You can't say that everyone on here is allowed to have an over-indulgent rant. Some get indulged and some don't. The ones who get indulged tend to be the more recognisable people who have been on here longest. Not sure why anyone would deny that.

EssentialFattyAcid · 18/08/2011 18:01

I feel your pain
Boycott M&S forever is my advice, I think their customer service is dreadful

ThePosieParker · 18/08/2011 18:01

Yay.....Greensleeves got the fucking moon for her one year old!! Wink

I am joking, I know he's seven and I got it wrong!!

pamplemousserose · 18/08/2011 18:01

M & S represent the worse kind of don't give a shit customer service. Their repulsion both for quality and customer service is 30 years out of date. If there was any justice they fall in the recession.( don't get me started about the clientele in store either)

ThePosieParker · 18/08/2011 18:01

MQ....too true. shhhh like the village idiot thread.....

LitByCandlelight · 18/08/2011 18:04

I was originally dismissive of the situation not in a competitive "everyone's life is awful so stop moaning" way, but to sort of, well, immaturely poke the angry Greensleeves with a stick because I found the title very offensive and I was feeling annoyed about it.

LineRunner · 18/08/2011 18:06

Theologically, then, it must be all right to swear.

Because the little lord Jesus, no crying he makes.

LineRunner · 18/08/2011 18:07

Oh, and I hadn't a clue who Greensleeves was before I came on here and was amused by her.

pamplemousserose · 18/08/2011 18:08

Wow! We really are being invaded by nethuns. Fucking hell.< backs away wielding silver stake>

QuintessentialShadow · 18/08/2011 18:10

Have any of you wondered how to fry eggs over a bonfire, without a frying pan?

SuePurblybilt · 18/08/2011 18:13

I would like to know that Quint.
I can make popcorn on a bonfire but not eggs.

Tortington · 18/08/2011 18:16

oh i positively embraced it quim

carpetlover · 18/08/2011 18:18

Can't you fry them on a flat, hot rock? Haven't done it on a bonfire but did do it in Greece once.

QuintessentialShadow · 18/08/2011 18:19

Ok Sue, I will try to find out how.... Just for you.... Grin

Tortington · 18/08/2011 18:19

no i can never say i have ever actually wondered that.

why cant we use a frying pan?

QuintessentialShadow · 18/08/2011 18:19

How do you scrape them off the rock, then?

QuintessentialShadow · 18/08/2011 18:20

The handle is too short.....

I remember seing a sort of bonfire glass frying pan once, with a meter long handle. But I cannot for the life of me remember what they are called! Confused
You apparently attach it to your backpack and take it with you walking in the mountains. Useful for fetching water our rivers, too.

LtEveDallas · 18/08/2011 18:21

Fuck greensleeves no, not you! Not at all.

Was eluding to the amount of people giving you grief, surely there can't be that many stupid people on MN?

carpetlover · 18/08/2011 18:22

With a smaller, flatter rock! Grin