This struck a bit of a chord with me. (setting aside the fact that its in the Daily Mail and therefore suspect). I had a similar experience in a London hospital. Couldn't breastfeed. Baby wouldn't latch. At all. And not for want of my trying or the midwives trying. At one point there were no less than three separate midwives/lactation people with me trying to get her to latch and she wasn't having any of it. After three days of this I threw in the towel, asked for some formula. They very grudgingly gave me one carton and said my husband would have to provide the rest. But the killer for me is that they refused to discharge me for another night on the grounds that I wasn't breastfeeding.
Now, one can argue that I could have done it with more support/help. That maybe I should have tried harder. But the bottom line was that after 72 hours, I wasn't able to breastfeed my baby. The baby was otherwise healthy, was guzzling formula. I was fine (crazy with exhaustion but otherwise OK). You have to ask yourself, is it really helpful or healthy to pathologize people who can't breastfeed like this? I can understand that they were concerned, wanted the best nutrition for my baby etc. But making me feel that I was sick because I couldn't breastfeed actually got my back up, stressed me out and I think in the end actually made it harder for me to move on and get the help I would have liked. It would have been far better, imho, to have given the formula in an ungrudging way, packed me off home with instructions to see a lactation consultant and be done with it.
Unfortunately the NHS's current stance on breastfeeding has some collateral damage -- it makes those people who can't breastfeed feel like subhuman shit. And it may be for the greater good but I really resent the way they made me feel.