tesco shopping trolleys.

[mummummymum]

hello,
yesterday when i went shopping with my husband and four children who are all under 4 i couldn't find a shopping trolley with a double seat so needing two i had to make two of my children walk around getting bashed by everyone else who was shopping. when i asked the customer service advisor he informed me a store of that size (extra) only had to supply 2 double trolleys for the whole store!!! !!!!
so on we went with great frustration as the kids pick up everything they see asking "can we have this" so it takes twice as long!!
at the end while we were packing the shopping one of my children went missing and after looking for a few minutes a kind member of public brought my son to us from outside in the middle of the road. not only could he have been run over and killed but could have been taken but god know who!!
still the customer service advisor did not see this as his problem and couldn't have cared less, he even suggested it was unusual to have twins and four children over all and went on to say they should have been on rains!!!! by this point i was very distressed and making a fool of myself
is it unreasonable to ask for a trolley with two seats? !!!!!!!!!!!!!

views please xx

Lots of miserable, shrewish posters on here. Tescos isn't the NHS, it's a BUSINESS and if it wants customers it should make more effort to be nice to them. A 'We're sorry madam, we'll talk to Head Office' wouldn't have gone amiss.

As for those posters saying the family shouldn't leave the house together for things like this, are you really so mean minded that you think families should stay indoors and be socially excluded from mainstream society for years at a time if they find it tricky to keep track of several tiny children all at once in a busy shop (and who doesn't? I am a trained teacher with four children and it has been known for my offspring to escape from time to time)?

Listen to yourselves, people. You are effectively suggesting that families should work towards fitting a mould based on childless adults, or at the very least, cornflake families with 1.9 perfect children for the benefit and convenience of others. This family has as much right as anyone else to be provided with suitable facilities. Their money is the same colour as other people's.

It is not long ago since disabled people were prevented from accessing cinemas on the basis of being 'fire risks', asked to leave schools in case they needed more attention than other pupils, and were unable to go shopping because of lack of wheelchairs/space in aisles/accessible toilets etc. The arguments used in this thread by some people in relation to larger families are horribly reminiscent of those days of discrimination against the disabled, something I would not want to go back to.

families with 1.9 children

Last bit was a typing error

thanks you boffinmum
its nice to know at least one person sees my point.

TBH I think most people would think Tesco's could have been a bit more professional and helpful.

I am a trained teacher with four children and it has been known for my offspring to escape from time to time

And that's got exactly what to do with anything?

Is being a 'trained teacher' supposed to make you a more capable parent than if you were a 'trained refuse collector'?

if you are trained to look after children yes! lol

You only had two children out of a trolley walking whilst you shop not 20, cant see the drama here at all sorry. If its all too much go on your own and leave DH with kids.

of course they are worra

thats why our kids in society are so excellently behaved and educated :o

hello........... two shopping trolleys full!

Hello two shopping trolleys full what? Are you on drugs?

Gemsy what on earth was that for?

Because ive no idea why shes blathering on 'hello...two shopping trolleys full'

Because I have been trained to look after groups of 30 children. Of course it's relevant.

the only reason i take dh and only reason i have to take the children!! why would you think im on drugs. slightly small minded!!

But according to you you DIDNT have two shopping trolleys...wtf?

So are you telling me there were NO other shopping trolleys? I really dont get this saga- was it even real?

BTW we are also a two-shopping-trolley family, and we are not alone around here as families tend towards the larger rather than smaller.

It is not always possible to get things delivered in a slot we can cope with, and there are lots of diverse trollies at our local supermarkets which means those branches have been a lot more prescient than this Tesco branch.

yes i did... keep up
two shopping trolleys one in each two walking

How can you each not control a child walking?

yes....... while we were paying one ran off.
children run off it happens and not just to me!
but should the tesco workers not just help me to find him and just supply double trolleys?

Why did you not use a wrist link for the children who were walking?

I personally find it difficult to believe that there were only 2 double trolleys for the whole store as my local one has at least 6 that I count in the trolley park. Did you see them both in use?

Not read whole thread, but I do think that if Tesco want your custom, then they ought to do everything in their power to make shopping as easy as possible. That includes providing enough trolleys with two seats in. I don't think you are that unusual in wanting a trolley with two seats.

The thing is, Tesco don't have to make an effort, because you shopped there anyway, even though it was difficult for you. The last time I went to Tesco and found no trolleys, I thought 'fuck this' and went elsewhere, where they did have trolleys.

Vote with your feet.

I don't, however think it is Tesco's responsibility to take care of your kids. You have to keep a proper eye on them and I agree that reins would be useful for you.

In your position I would do two smaller shops instead of one big one, or I would order some thing online.

Gemsy you've obviously never had a bolter

ring them and ask then lol tesco fulbourn. i didnt have wrist straps as i didnt expect there not to be a double trolley!! for the last time!!!!!!!

Wtf yes I have- I do however only have one child so await to be told I couldn't possibly comment on the scenario as ive no idea about it....