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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

tesco shopping trolleys.

382 replies

mummummymum · 06/03/2011 16:56

hello,
yesterday when i went shopping with my husband and four children who are all under 4 i couldn't find a shopping trolley with a double seat so needing two i had to make two of my children walk around getting bashed by everyone else who was shopping. when i asked the customer service advisor he informed me a store of that size (extra) only had to supply 2 double trolleys for the whole store!!! Shock !!!!
so on we went with great frustration as the kids pick up everything they see asking "can we have this" so it takes twice as long!! Angry
at the end while we were packing the shopping one of my children went missing and after looking for a few minutes a kind member of public brought my son to us from outside in the middle of the road. not only could he have been run over and killed but could have been taken but god know who!!
still the customer service advisor did not see this as his problem and couldn't have cared less, he even suggested it was unusual to have twins and four children over all and went on to say they should have been on rains!!!! Angry by this point i was very distressed and making a fool of myself Blush
is it unreasonable to ask for a trolley with two seats? !!!!!!!!!!!!!

views please xx

OP posts:
kittens · 07/03/2011 12:33

I'd shop in Sainburys - my DD fell asleep so the lovely customer service lady went to get a trolley with a baby seat and then helped transfer the shopping across, and they always pack your bags.

hobnobsaremyfavourite · 07/03/2011 13:17

OOhhhh Boffinmum used the word coven it'll be nest of vipers next.

TandB · 07/03/2011 13:18

No Hobnobs, that doesn't alliterate. Venue of Vipers perhaps? Nest of noxious newts?

hobnobsaremyfavourite · 07/03/2011 13:21
Grin
SoupDragon · 07/03/2011 13:30

I don't believe a word of this anyway.

TandB · 07/03/2011 13:34

[boos Soupdragon for spoiling the alliterative fun with a dose of blunt reality]

hobnobsaremyfavourite · 07/03/2011 13:35

I agree and a few sockpuppets adding to the bullshit too, and anyone who says LOL as much as the OP makes me slightly homicidal.

StayingDavidTennantsGirl · 07/03/2011 13:36

Mumwithadragontattoo - you say that you think it is entirely reasonable to expect Tesco to provide enough double trollies for their customers - but how many trolleys is 'enough'?

How are the managers of an individual supermarket supposed to work out how many double trolleys will be needed? And however carefully they work it out, you are still going to end up with a situation where all the double trolleys are in use, and another customer wants one - what are the supermarket to do then?

It's all well and good to say what the supermarkets 'ought' to do - but on a practical level, it isn't that easy. The formula for how many double trolleys a supermarket needs is probably '1 more'.

TandB · 07/03/2011 13:38

LOL is always lost on me as I imagine the poster "lolling" rather than laughing out loud.

TragicallyHip · 07/03/2011 13:43

I too think of "lolling" when I see LOL, can't stand seeing it.

Makes me want to yell abuse at the computer, but that would be pretty pointless Confused

TandB · 07/03/2011 13:44

Not pointless at all. Maybe we should all do a bit of computer abuse shouting. After 3...1,2.....

BettyCash · 07/03/2011 13:45

OP you HAVE to start using online shopping. How do you do the shop with 4 kids??? Saint!

TragicallyHip · 07/03/2011 13:46

You're right, let the anger out!

Just hope no one can see me through the window Hmm

TandB · 07/03/2011 13:48

I think I just heard someone yelling from down the road - was that you?

TragicallyHip · 07/03/2011 13:50
Shock

Knew I should have closed the windows..

Chulita · 07/03/2011 14:05

It's the trollies that get me, surely it's trolleys - yep, doesn't get underlined so it must be right.

Another vote for online shopping, I've only got 2 LOs and I cba to go to the supermarket with them.

NettoSuperstar · 07/03/2011 14:13

I've only got one and shopping with her makes me suicidal, probably because I always bump into families with 4 kids making an outing of it and randomly lolling their way around the store.

hobnobsaremyfavourite · 07/03/2011 16:12

Just come back from an utterly shitty trip to Lidl with DD. OP they had NO double trollies there at all so maybe you'd like to try shopping there next weekend so you can start another LOLing annoying thread Angry

SoupDragon · 07/03/2011 16:55

As an aside, every single trolley at my local huge Tescos is a double one. (barring the ones for wheelchairs, the SNs ones, the little ones for small shops and the ones with the fecking cars on the front)

welshbyrd · 07/03/2011 17:12

Im stunned at the nastiness from some posters

The supermarket PROVIDES child trolleys for families, because the OP has a larger family does not mean she should not be catered for too?
As for the comments stating supermarkets should not have to cater for her families needs, BOLLOCKS, by providing any trolleys with seats in,supermarkets are obliging themselves to cater for ALL families, not a majority

The OP has 3 children in nappies, I know from buying the large packet of nappies, 3 packs of these plus a weeks shopping for 6, would require a 2nd trolley.

And the suggestions that OP is nuts, mad by taking 4 DCs shopping on a Saturday, is nobodies but the OPs business. The OP has actually been flamed here for taking 4 children to the supermarket by some posters. Ridiculous

And no I dont think it is unreasonable to ask help from staff to find the missing child

Careless to lose the child, but that irrelevant, I do not know anyone, who would turn a blind eye to a missing toddler, all because mum has taken her eye off the ball for a minute.

Shame on you all the nasty words posted to the OP.

OP Im wishing you well with your shopping trips in the future, also less LOL in your future posts x

NestaFiesta · 07/03/2011 17:26

welshbyrd, with respect, I think some of the perceived "nastiness" comes from the fact that the OP refuses to take helpful suggestions and has been quite rude.

The OP has obviously had a rough day at the supermarket, and many posters have suggested ways to avoid this happening in future, only for the OP to reject a lot of the advice.

In my eyes, taking 4 under 4 to a supermarket during its busiest time of the week is always going to be more stressful than NOT taking all 4 kids to the supermarket at peak busy times.

As for the trolley shortage-the OP does not have exclusive rights over double trolleys and wanted to use both of them herself anyway. Yes, Tesco maybe should get a few more in as they can now see there is a demand, but they are not at fault for her not being able to get the trolley she wanted at their busiest time.

welshbyrd · 07/03/2011 17:50

The OP never asked for exclusive rights over the double trolleys, she simply stated that 2 double trolleys in a Tescos Extra is not acceptable

welshbyrd · 07/03/2011 17:56

Also agreed OP has had some good advice, most of the advice has been suggestions of not taking all 4 dcs to the Supermarket.
I dont think OP was asking of more suitable ways of shopping with 4 dcs, online etc. Had she had access to the trollies required, her shopping trip would not have become a nightmare. If she wants to take herself and her family to the supermarket that is her choice

NestaFiesta · 07/03/2011 19:45

I think what some posters have taken exception to is that the OP is blaming Tesco for a stressful shop when in fact she chose to take all 4 kids during peak time. It IS her choice to do so,she is entitled to that choice. However, being annoyed with Tesco because the trolley she wanted is in use and her children are getting "bashed by everyone" seems like misdirected anger when the problem could easily be solved in other ways.

Politely explaining to Tesco that they could do with some more is fine, but being angry that the one she wanted was in use on a busy Saturday seems a bit unreasonable to me, as does blaming the lack of trolley for a bolting child.

We all like convenient things and the last highchair and the best parking space, but very often its just tough if someone else got there first, and that's how I feel about trolley-gate.

welshbyrd · 07/03/2011 19:55

I wonder if you would feel like, if you went to a supermarket, and all the trolleys were being used, and you, yourself had wanted to do shopping yourself