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Original poster

tesco shopping trolleys.

382 replies

mummummymum · 06/03/2011 16:56

hello,
yesterday when i went shopping with my husband and four children who are all under 4 i couldn't find a shopping trolley with a double seat so needing two i had to make two of my children walk around getting bashed by everyone else who was shopping. when i asked the customer service advisor he informed me a store of that size (extra) only had to supply 2 double trolleys for the whole store!!! Shock !!!!
so on we went with great frustration as the kids pick up everything they see asking "can we have this" so it takes twice as long!! Angry
at the end while we were packing the shopping one of my children went missing and after looking for a few minutes a kind member of public brought my son to us from outside in the middle of the road. not only could he have been run over and killed but could have been taken but god know who!!
still the customer service advisor did not see this as his problem and couldn't have cared less, he even suggested it was unusual to have twins and four children over all and went on to say they should have been on rains!!!! Angry by this point i was very distressed and making a fool of myself Blush
is it unreasonable to ask for a trolley with two seats? !!!!!!!!!!!!!

views please xx

OP posts:
onadietcokebreak · 06/03/2011 20:37

Attuitude in every post you have published.

Can't be bothered to waste time I could spend studying.

Shop online and do a top up shop. It's not hard!

dickiedavisthunderthighs · 06/03/2011 20:37

This reply has been deleted

I hope this post has given you the attention you crave OP, because if you're a mother of 4 under 4 who also happens to work full time and manages to spend a whole Sunday evening posting here during what would be bath and bedtime then I'm Jedwar...

NestaFiesta · 06/03/2011 20:37

OP- I make no apologies for not having time to read an 11 page thread, I dipped in and out.

MsScarlettInTheLibrary · 06/03/2011 20:37

6 under 4 Shock

How'd she fit them all in?

Original poster
mummummymum · 06/03/2011 20:39

im not trying to say tesco are all *** but just why dont they have double trolleys and why are their staff not better trained. i actually prefer tesco to asda or sainsburys but if it makes my life more difficult i will be taking my custom else where

OP posts:
FourFortyFour · 06/03/2011 20:40

First and only thread.

onadietcokebreak · 06/03/2011 20:40

Fantastic. Problem solved, we can all shop in tescos in peace now!

FourFortyFour · 06/03/2011 20:40

Look, I lost my son in ToysRus and I was Shock the man I told did nothing but it was my responsibility to find him.

TinkyWinkyLovesPo · 06/03/2011 20:41

Bumgenius is a pocket nappy, see here for lots of different types www.babykind.co.uk/pocketnappies.htm

I have about 25 with two in cloth so I'd expect you to need about 30 or so, it would be a big initial outlay money wise but saves a fortune in the long run. You would need to think about how you'd dry them all, do you have room for the airers or do you have a tumble dryer. I find washing them is no issue, sometimes drying them all in a smallish house is.

If you want more info go onto the nappy board on MN, they're all very nice on there (even me!)

Original poster
mummummymum · 06/03/2011 20:41

my husband has bathed and bed them we take it in turns not that it concerns you. this is my relaxing time which i think im quite entitled to thanks!!!! Hmm

OP posts:
Original poster
mummummymum · 06/03/2011 20:42

thank you tinky

OP posts:
ballstoit · 06/03/2011 20:42

If you know your child is likely to wander then you should have had him on reins or held his hand.

I shopped, every week, with my 3 under 4 (now 3 under 5). Alone. 2 in the trolley if possible but sometimes with just a single seated trolley. None of them ever ended up in the road outside a shop. And if they did I know who would have been to blame. And it wouldnt have been Tesco.

Original poster
mummummymum · 06/03/2011 20:43

yes and we found him within seconds thanks!! four

OP posts:
FourFortyFour · 06/03/2011 20:45

Since you didn't know he was missing I don't think you can say it was within seconds.

MN is a lovely place and lots of people will help but you need to accept that you could have handled things better and take on board posters advice.

onadietcokebreak · 06/03/2011 20:46

MN is a lovely place and lots of people will help but you need to accept that you could have handled things better and take on board posters advice.

Best Post I have since on mumsnet for a long time!

BoffinMum · 06/03/2011 20:46

There are some distinctly nasty elements on here.

"Where have your kids been while you've been posting"

"You clearly have too much time on your hands to be posting replies"

I think that's pretty appalling, given that the OP is making some fairly uncontroversial, routine and commonplace points about a deterioration in customer service amongst some larger companies over the past 5-10 years. Heaven forfend that you lot should think for a moment, and consider whether it might be better for all if there was a better attitude towards customers by those who are happy to make millions from the family grocery market. Especially as they have acted so agressively to close down local independent providers.

Women are their own worst enemies sometimes.

onadietcokebreak · 06/03/2011 20:47

She has ignored all suggestions and just wanted to winge. Yes women are their worst enemies sometimes

Original poster
mummummymum · 06/03/2011 20:47

ballstoit if u had read the rest you would have seen i took responsibility. had there had been sufficient trolleys he would not have wondered and i cant predict when he will bolt but yes i should have done things differently. the situation would not have occurred had there been a double trolley as i expected there to be and has been in the past. new policy is they only have 2 double trolleys and i would like to know why. and why wasnt i helped when my son went missing

OP posts:
gordyslovesheep · 06/03/2011 20:48

I don't think it's anything to do with gender - if the OP was male and being so obtuse and down right silly they'd get the same response Grin

FourFortyFour · 06/03/2011 20:48

onedietcoke GrinBlush I love you Grin.

FourFortyFour · 06/03/2011 20:49

But you going on about it wouldn't have happened if Tesco had more trollies is putting the responsibility for the safety of your kids on someone else.

gordyslovesheep · 06/03/2011 20:50

maybe you where not helped because he was only missing for 'seconds' - so not a lot of time to staff to join in the drama - there where 4 kids and 2 adults - loads of people here shop alone with 2 toddlers and manage

you are being a bit silly - I wish I had 2 adults to help with my 3 sometimes

Original poster
mummummymum · 06/03/2011 20:50

i have not!! if you had read through you would see that.

OP posts:
TragicallyHip · 06/03/2011 20:50

I was being nice but got completely ignored Hmm

ballstoit · 06/03/2011 20:51

Boffin, are you joking? Do you really think that treatment of customers has deteriorated in the last 10 years.

When our parents were bringing us up there were NO trolleys with more than one seat, NO toilets with baby changing areas and NO staff to help with packing if you were struggling.

In my view, parents were also aware of their responsibilities in keeping children safe and from stopping them disturbing other adults.