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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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Original poster

tesco shopping trolleys.

382 replies

mummummymum · 06/03/2011 16:56

hello,
yesterday when i went shopping with my husband and four children who are all under 4 i couldn't find a shopping trolley with a double seat so needing two i had to make two of my children walk around getting bashed by everyone else who was shopping. when i asked the customer service advisor he informed me a store of that size (extra) only had to supply 2 double trolleys for the whole store!!! !!!!
so on we went with great frustration as the kids pick up everything they see asking "can we have this" so it takes twice as long!!
at the end while we were packing the shopping one of my children went missing and after looking for a few minutes a kind member of public brought my son to us from outside in the middle of the road. not only could he have been run over and killed but could have been taken but god know who!!
still the customer service advisor did not see this as his problem and couldn't have cared less, he even suggested it was unusual to have twins and four children over all and went on to say they should have been on rains!!!! by this point i was very distressed and making a fool of myself
is it unreasonable to ask for a trolley with two seats? !!!!!!!!!!!!!

views please xx

OP posts:

SecretNutellaFix · 06/03/2011 20:01

If it's anything like our town- because they get nicked by idiots pissed out of their head who use then for trolley racing and end up in the river.

Original poster

mummummymum · 06/03/2011 20:01

i wasnt expecting him to bolt obviously or he would have been in the trolley. he was very excited and yes i should have just stopped and put him in but hindsight is a great thing isnt it. like i said im not perfect im human and make mistakes but why dont tesco have more double trolleys!!

OP posts:

FabbyChic · 06/03/2011 20:02

If you had got to the store when it opened you may well have found the two trolleys they did have were avaiable.

When Tesco deliver you can check the goods whilst you are carrying it in if anything is off you can send it back.

You could to an online shop to be delivered any evening of the week up to 10 or 11, you could then do it twice, or even just the once so that when you do go shopping for the perishables you only need one trolley and one actual parent.

So why don't you do that? Buy all the stuff that is not fresh online i.e like nappies that take up one whole trolley?

Surely that makes bloody sense.

Original poster

mummummymum · 06/03/2011 20:03

but they said they only have to supply two per store. knowing that must mean they have had a complaint about it before.

OP posts:

Rosieeo · 06/03/2011 20:03

OP, I have my shopping delivered from Tesco every week and there are very rarely any problems, even with fresh stuff. Maybe you just had one bad experience? I'd definitely give it another try. It make my life a lot easier and I only have two children.

Apart from that, I'd say YADBU although I am surprised you couldn't get two doubles. They seem to have an abundance of them at our Tesco Extra.

FourFortyFour · 06/03/2011 20:04

Just a thought, once the trollies were emptied of food why not put the child in it? Not great or hygenic but better than a dead child.

SecretNutellaFix · 06/03/2011 20:05

not necessarily. They said that they only HAD to supply 2, not that that was all they had. Or at least that is how I have read your posts.

MsScarlettInTheLibrary · 06/03/2011 20:05

Don't all trolleys have two seats then? They did when I was wee. I've actually never put DD in a trolley, thinking about it. She's too big for them now of course at 4. I think enough people have told you to shop online so I won't repeat.

But holy crap at the amount you must spend on nappies - a whole trolley full of nappies? I bought a couple of packs once and nearly fainted when I saw the price - never bought them again!

I would suggest that the 'nappy trolley' - as just a few large items, from the same location, does not need to be pushed round empty until the nappy aisle and then pushed round irrelevantly until you pay. I would send DH back with the trolley as it was scanned to fill with nappies and return. Might have to go through the till twice depending on how quick you are but it's got to be easier!

How do you manage when you shop elsewhere - places without trollies?

Original poster

mummummymum · 06/03/2011 20:05

thanx fabbychick like the 20th person to suggest that and it has been taken on board. i would just like to be able to choose what im buying. that must just be too much to ask

OP posts:

TinkyWinkyLovesPo · 06/03/2011 20:06

I don't see this being related to you having 4 kids at all, you were there with two adults and four toddlers, that means that is one adult to look after two toddlers each - that is no different to me taking my two out with me. So the fact that you are a family of six is irrelevant.

When I go, if I am lucky there is a double trolley and they both go in there, no problem.

If I am unlucky and I can't get a double trolley then I get out the reins that I keep in my change bag and put them on the eldest (2.1yrs) and I go around slowly ensuring I keep control of DD at all times. She can't run off because she is on her reins and I can get my shopping done.

The rest of us manage if when we get there all the doubles are taken so you need to too. I think you are blaming Tesco, but really you need to ask why you hadn't come prepared.

I even have a cheapy pair of reins and a wrist link stored in the boot of my car for emergencies like this after learning my lesson the few times I couldn't find my normal set in the change bag.

Tesco ought to have lots of double trolleys, but you need to be prepared for anything yourself. You could easily be in my position where there are loads of double trolleys but the are often all taken.

SecretNutellaFix · 06/03/2011 20:07

Surely with just using the online facility for the stuff like nappies and other big non fresh stuff it would be the same as you going to the store?

lovenamechange100 · 06/03/2011 20:07

You will have toask tesco why they dont have more Trolleys, what does it matter if you are resolved to doing things different in future.

Not trusting your DH to do shopping is odd, what elese dot you trust him with? If he can read shopping list.....

You creating jobs for yourself here, learn to delegate...

Original poster

mummummymum · 06/03/2011 20:08

we dont go out much lol. no its only the food shopping we struggle with. and yes we spend hundreds on nappies, i dont even want to think about it

OP posts:

tyzer2001 · 06/03/2011 20:08

It has been mentioned several times that all standard supermarket trollies have space for two children.

Does the OP not agree?

usualsuspect · 06/03/2011 20:09

bloody hell over 200 posts on shopping trolleys ..only on MN

StealthPolarBear · 06/03/2011 20:10

they don't tyzer
most have one seat in the middle
some have one seat and one reclining one for tiny babies
a few have 2 toddler seats - I always have to search for them but do usually get one

penguin73 · 06/03/2011 20:11

One person pushing trolley with 2 kids in, other walking around holding 2 hands. That could have worked surely? So yes, YABU.

StealthPolarBear · 06/03/2011 20:11

us this is the new P&T space row

StealthPolarBear · 06/03/2011 20:11

penguin, there weren't any trolleys for 2 children

Original poster

mummummymum · 06/03/2011 20:11

husband is useless yes no capable of finding anything silly me for marrying him. and silly me for going out with out reins that my children refuse to wear.

OP posts:

TragicallyHip · 06/03/2011 20:13

I don't think you are unreasonable to expect a few more double trolly's than 2! There are heaps at mine but I shop in the flag store which is huge!

I don't think there is any harm in writing a letter asking if they can increase the amount of trolly's you are after.

Would I would suggest is maybe order on line things like nappies, cereals and all non perishables and then go in to get your meat and veg etc to make it a bit easier. I know what you mean by going in and seeing what you are buying. We only really buy meat in the quick sale, you can't do that on line.

mumbar · 06/03/2011 20:13

Well I don not find shopping online easier myself. op has said she'll try it again

OP has admitted losing child was her fault - actually it just happens to most people - usually an accident!!

I am that there was a child missing and no-one from Tesco helped. OK so the child had run off - but what if they had been taken??

gemsy I think your being rude. Theres no need for name calling. OP thinks Tesco should provide the equipment for families like hers to shop - if they want the custom they probably should!!!

TinkyWinkyLovesPo · 06/03/2011 20:13

Tyzer Neither my local Asda or Tesco have the double as standard, they definitely have more of the single seated trolleys. Though they have lots of the double they are often all gone when I get there so out comes the reins and the valium!! (This is a enormous Asda and a normal sized Tesco btw)

TragicallyHip · 06/03/2011 20:14

Would I would

MsScarlettInTheLibrary · 06/03/2011 20:14

Use cloth nappies. Then you don't have to shop online, you don't have to take the kids to the supermarket, you save hundreds of pounds and DH can do the washing the night you do the shopping

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