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Share your dilemmas and get honest opinions from other Mumsnetters.

to understand how it is possible for a patient to starve on a NHS ward?

198 replies

GastonTheLadybird · 22/02/2011 09:14

I don't have much experience of the NHS and I was shocked to read this blog:

here

If this is true, and I guess you have to assume it is, of course peoplemare going to starve on hospital wards. Logistically it just doesn't work.

Surely it could be arranged so that family member could feed the patients? I know I would be happy to do that if my Mum or Grandmother were in hospital. Although I guess it might not be possible for everyone.

OP posts:
BluddyMoFo · 22/02/2011 11:36

This reply has been deleted

Message withdrawn at poster's request.

roomonthebroom · 22/02/2011 11:41

I can understand how patients can starve on a ward, but feel the whole system has to change as the staff are busy from the minute they start their shift to the minute they finish.

I spent over a week in hospital after major bowel surgery and the staff- who were brilliant- did everything at high speed because they were understaffed and had so much to do in their shift. Auxillary nurses did help patients who struggled to feed themselves, but they were unable to spend long periods of time with each patient.

My Gran was in and out of hospital for 4 years before she died and was sometimes in for months at a time. My dad went in every night after work to feed her when she was in, and I think she would probably have died sooner if he hadn't done this. He was on a course for a few days and couldn't manage, so I said I would go instead. I ended up helping the 3 other ladies in the room eat too. One needed the toilet but couldn't manage once in the bathroom and came out with her pants still down. This was over 10 years ago and the thought of that poor woman having no dignity still makes me cry when I think about it.

I'm not sure how to solve the problem though, although it seems obvious that more staff are required to meet the basic needs of patients.

hazeyjane · 22/02/2011 11:59

I stayed on a cancer ward a few years ago, and was appalled at the standard of care. The wards were filthy (I cleaned the toilet on our ward, as I didn't see anyone clean it during my 3 weeks stay), meals were erratic - one day lunch didn't turn up at all, dh went to the kitchen area and found all the lunches on the side and he and another visitor took the meals around to people. Mistakes were made as regards medication, I had to be given a tablet 12 hours after my treatment, and every time, I had to wander around the wards trying to find someone to authorise the release of the tablet (at the time I wasn't supposed to walk around). There was a sickness and diarrhoea bug on the ward so some of us were quarantined. If possible the standard of care dropped even lower. No-one answered buzzers, as the youngest and least ill on the ward, I ended up taking people to the toilet (not great when there is a d&v bug!) and sat with a woman who was dying of lung cancer as she cried out for someone to help her.

Some of the staff were amazing, but some were cold and distant and truly didn't seem to care (maybe a reaction to years of working in conditions like these?). And some were rude and talked in a disgusting way about other patients within earshot.

I cannot imagine how bad it must be to work in a situation like that, but being a patient was the most awful experince. Dh cried the first night he had to leave me there, because conditions were so bad.

As it was I was lucky, I was young(ish!) and a lot more 'well' than most of the patients, and I had dh there most of the time to help me. But there were a lot of people who were old, disorientated and alone. It must have been terrifying for them.

ivykaty44 · 22/02/2011 12:04

gaston, I would order the food for my gran and make sure I was there for when it was delivered - often they tried to palm her off with the wrong food Hmm and tell me to my face that was the food she ordered - when I explained I ordered the food for the last three days they would suddenly find the correct food as if by magic. With that sort of attitude in some wards it is easy to see how older people can be left alone and not feed themselves or even get the food they may like.

Fortunately my gran was moved to a different ward on her readmission and the staff where fab and didn't do things in the same way.

We moved my gran much to her distress 150 miles to be close to us three years before - so we where close and could be at hospital every day.

mamatomany · 22/02/2011 12:19

My MIL was very overweight when she went into hospital last summer and came out after three weeks 3 stone lighter, we joke about it because she did need to lose it but it was like bootcamp deathcamp without the exercise.

Lilymaid · 22/02/2011 12:21

I can remember that when I was in hospital on traction and lying completely flat, some of the nurses suggested that I should feed myself rather than having them feed me.
Try lying flat on the floor, unable to move your shoulders and then attempt to eat a plate of casserole or cut up food!
I was young and able to fight my corner - and had lots of visitors who could speak up for me. If I was an old person with no one visiting, I might have starved.
My father's in hospital at the moment. He finds it a very confusing place - people taking blood pressure without saying anything to him, taking him off to X-Rays that he hasn't been informed about - or told why he's having them, giving him medicines without telling him first what they are. There seems to be a presumption that because he is old, he doesn't need to be told anything.

TitsalinaBumSquash · 22/02/2011 12:25

My Nan was treated like dirt the whole time she was in hospital.

She was taken in by ambulance after pressing her help button, she was having chronic diorrah and vommiting blood, she was left covered in feces and vomit for 10 hours.
We followed the ambulance and we were handed a tiny kidney bowl and told to take care of her, so we had to lift her to get the bowl under her as she was having the diorreah constantly and at the same time keep another tiny bowl up to her chin for her to vommit into. I had to complain to PALS in the end.

The ward was no better, they took her blood and bruised her whole arm, they left her with just a tiny sheet on her bed and nothing else.

They wernt checking on her despite knowing she has bad dementia then shouted at her when she put her dinner plate in the toilet.

It was a fucking disgrace.

Alibabaandthe40nappies · 22/02/2011 12:31

This happened to my Grandma after she had one of her strokes. She was delusional for about 2 weeks and didn't really know what was going on around her.
My Mum and I rotated days so that one of us could be there when her tea was brought so that we could help her eat, because the staff used to just plonk it down in front of her and leave it - not even cut it up for her when she had lost all movement in one arm and half the time didn't even realise that the food was for her.
Utterly heartbreaking.

eons26 · 22/02/2011 13:09

As someone who worked as an HCA on a medical ward:

It's extremely hard work and exasperating because you aren't able to give everyone the care they need. I find this blog to be very similar to my experience.

A typical day would involve: 10 minute handover from nightshift (during which the buzzers and phones would ring constantly). We would then try and sit everyone up for breakfast. But invariably we wouldn't manage this before the breakfast trolley arrived. Then two of us would be responsible for getting breakfast out for 22 patients. We would then do the feeds (usually about 8 people who really couldn't feed themselves). For those that could possibly start to feed themselves, we'd put their breakfast in front of them, open any packages, then go back to them to help once we'd finished feeding others.

We would then go round with a tea trolley and also clear up all the breakfast things. By now the buzzers would be going off left right and centre because people are wanting to get up and use the toilet. But if I don't finish that tea round I know I won't get a chance to and people will go without a drink until the next one at 11am.

We then start getting commodes for people and helping them wash. It's unlikely we'll get the time to take any of the elderly to the shower so mostly they have a wash with a bowl of water by their bedside. There is rarely any time for hairwashing.

Meanwhile the nurses will be doing the drugs round and ward round with doctors.

It takes usually until around 12pm to finish washing and dressing everyone (although some shifts we don't get round everyone and they have to be washed in the afternoon by the late shift).

We are meant to have a break around 10.30am but we've missed it as usual and been on our feet non stop since 7am in an incredibly stressful environment.

We take turns to have a 30 minute unpaid lunch break.

We go round with the obs trolley to do blood pressures, blood sugars, temperatures etc.

Then the lunch trolley arrives and we go through the whole feeding thing again - now relatives have arrived and they are complaining the food is not right, or too hot or too cold and it's a disgrace. But to change their meal it will mean I have to walk down 2 flights of stairs and 4 corridors to the kitchen, wait until someone in the kitchen can help me and eventually take replacement meal back. Meanwhile everyone else on the ward has cold food.

We then go back to the bed bound people and change their pads. We also take commodes to those who can't walk to the toilet.

Throughout the whole shift we have not stopped. We are constantly interrupted by the telephone and concerned relatives. The buzzers go off constantly.

This is generally the routine but it all goes to pot if we have a cardiac arrest on the ward or difficult patients - by difficult I mean smearing their faeces around the ward, shouting, being abusive to other patients, taking other peoples' belongings, lighting up cigarettes next to oxygen points. We also get bogged down with people complaining.

All this for £11k a year. Would you do it?

GiddyPickle · 22/02/2011 13:25

This reply has been deleted

Message withdrawn at poster's request.

nailak · 22/02/2011 13:43

i agree that it is a problem in our society, families should be there whenever possible to look after their elders, this may no be possible in all cases, but surely the majority of pensioners have children and family in this country?
if that means their children have to put up with hardship and disruption to their life so be it, i mean think about how much disruption and hardship your parents went through raising you and looking after you, you ungracious sods, sure you didnt ask to be born but your parents could have neglected you and left you in your own shit and starved you as a baby and a child but they didnt did they.

is their no sort of charity of organisation that could train volunteers to help the nurses out on these wards?
even if it is just 6-8 every day so they could feed them and brush their hair or something?

mamatomany · 22/02/2011 13:49

if that means their children have to put up with hardship and disruption to their life so be it,

My aunty works as a home help type, visits the elderly in their homes and makes sure they've eaten and gone to bed and her opinion is generally you reap what you sow, most people do have doting grandchildren and even 70 year olds looking after their 90 year old mothers but I'm afraid in our family the children were kicked out at 16 to make way for the new boyfriends, so lets hope the memories of the boyfriends, who've now divorced them, they chose over their own flesh and blood will keep them warm eh.

slightlymad72 · 22/02/2011 14:02

I am sure that there are many families out there that would to be more hands on in the care of family members who are in hospital, but often on wards there are visiting hours that are strictly adhered to and fall outside of meal times.
My daughter was in hospital frequently due to paralysis of her limbs, each day her level of ability changed, somedays unable to pick up a fork let alone cut her food. It was only because the staff realised I wasn't going anywhere was I allowed on to the ward to assist her.
One ward infact refused me admission I had to sit in the outpatient waiting room covering her in calomine lotion, to ease the symptoms of a massive allergic reaction, because the staff did not have the time to do it and we weren't allowed to use the privacy of the ward. When the room began to fill with outpatients I decided enough was enough and my daughter deserved some dignity.

There are families that want to help but because of the 'rules' they are unable and have to hope that the staff are providing the level of care that they need and deserve.

nailak · 22/02/2011 15:19

yeah i understand that coz of the rules there may be some issues and i think that this should fall under this "big society" nonsense and if people are willing to help they should be allowed and should be allowed to do so on the ward, what are the issues with this? any nurses could enlighten us? i understand it may not be practical having many people on the ward and patients need to rest, but in maternity wards fathers are allowed until 9pm or whatever so if they have this policy where one person is allowed to come for extended hours specifically in cases where help with care is needed it would be beneficial.

DrivingSlowly · 22/02/2011 15:40

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Message deleted by MNHQ. Here's a link to our Talk Guidelines.

KittaKatta · 22/02/2011 15:51

It?s easy, very very easy. (And now just realised long long this is so be warned!)
Let me explain, first of all pick a system that works and dismantle it slowly so that by the time its shit it?s too late.

Instead of having a ward housekeeper who see?s the cleanliness of her/his ward as a matter of pride and has a routine.And keeps the place so clean that you really could eat off the floor or the top of the waredrobe (Woe betide you if you left a dirty cup in a sink, or didn?t fetch her immediately if there was a spill!). Decide that if she can keep one ward this clean, she can do 2 and then 3, and then sack her because she physically can?t be in 3 places at once and replace her with a series of temp staff that have no interest or pride in their work.

Decide that the assistant housekeeper isn?t needed as every time you visit the ward she just bloody sitting down (next to a patient feeding them, a task that she has been trained to do or filling in a menu card or coaxing some water down a little old lady/man throat) I mean just sitting there, how dare s/he.
Or is chatting to the nurses (telling them that Mrs. X seems to be struggling with cutting her food, and Mr G ate all his breakfast and dinner with a little help for the 2nd day in a row, Grinand why is she ordering a diabetic meal for Mrs W when she asks for 3 sugars in her tea/coffeeHmm. Oh and by the way Mrs B is hiding her food in her bag, the bin, her neighbour?s bed etc)
So remove them from the wards and replace all of them with one person who flings menus at patients and returns 2 hours later and if they aren?t filled in makes it up.

Cut the ward clerk hours from 6 a day to 5 shared between 2 wards, so actually cuts the hours from 6 a day to 2.5.

Bring in protected meal times, which on paper means that there should be no visitors to the ward for that hour, that includes doctors, physio?s etc as well as family. And that patients shouldn?t be taken off the ward for xrays tests etc. Except that doctors are far far too important to be told what to do and when, so doctor?s rounds continue. And if Mrs B doesn?t have her Barium Swallow now we can?t tell why it hurts to swallow and this is the only spot free for the next week so it?s go now or wait in pain for a week. And Mrs W can?t eat till she?s had her blood taken. And that by preventing family from visiting means that Mrs A who is the only one who can convince her confused husband to eat can?t come and help.

And you know how nurses can be trusted with very very serious drugs and money and jewellery, that patients bring in, oh, and patients lives?? But don?t you DARE trust them with a box of cornflakes, some bread and butter and a few sandwiches, yogurts etc, that they could give to patients who are admitted after lunch/dinner/middle of night/ been starving all day waiting for a test/surgery that never happened.
God alone knows what they might do with them. As for milk or cups leave any of them in reach and before you know it there?ll either be wild parties or selling them on street corners.

And all that work that all the above people did, well the nurses can do it can?t they?
It?s not that they don?t want to do it in fact most of them would jump at the chance to spend time with a real actual patient, but they have to do things that only the qualified nurse can do like the drugs round, for example. And chase pharmacy for missing drugs, a job that the ward clerk used to do for you, and answer the phone in case it?s radiology saying they can fit Mr K in if he hasn?t eaten yet (ward clerk would have told housekeeper, patient and then you), or Mr F?s sisters husbands best friend milkman demanding that you tell them all about his treatment, that it?s fine he?s just the same as family really and threatening to sue you when you explain you can?t give out that info, (which again the ward clerk would have sorted, sometimes using the oh sorry I?m just the Ward Clerk and Nurse is busy can you call back in an hour?)
And the 6th call from Mrs H?s daughter asking how she slept, in the past the ward clerk would have just brought the phone to Mrs H.But because you have to answer the phone as 'Hello, Ward abc Nurse XYZ speaking' short of putting the phone down on them you're there till they run out of steam

And then sort out the IV drugs something that wasn?t that common on a general ward 20 years ago but is now routine. And 5 years ago you would gather up the charts go to the prep room, get out all the bits and draw them all up keeping all the empty bottles wrapper etc, then lock the door, and get your counterpart to come and check them and then you?d each take a tray you the drug for Patient 1 s/he the drugs for Patient 2, you?d check that you were each going to the correct patient and give the drug and so on till you?d finished.
Until someone decided that this could be a problem?
So from now on both of you needed to be there to draw up the drugs, and no you couldn?t both do it, one had to draw up the meds and the other stand and watch, watch all of it, you draw up the meds, walk with you to the patient, and watch you give the meds. Oh and to pay no attention to anyone else while watching your colleague. (So that any family visitors think that either 1 of you is not to be trusted or that you?re rude and lazy).
It wasn?t unusual on my last ward of 30 patients to have at least 17-20 of them on 4hourly IV anti-biotic. Several of them also on IV diuretics, a drug when been given by IV has to be given at no more that 1mg a minute, it was amazing how much info you could get from a patient in 4-6 minutes, discover that they weren?t drinking because it was making them pee all night and they were afraid that they might not make it to the loo in time because they?d forgotten their walking stick, or not eating because they hadn?t been Blushin 3 days and no they hadn?t told anyone because well the doctors don?t need to know that do they, dear?
But when I left it had become policy that all IV diuretics were to be given by pump, and that will save so much time won?t it dear? Except you only have one working pump and it takes a good 10 minutes to set it up, and you need to clean it fully before it gets used on the next patient (quite rightly) and you can?t get another one because they now all stored centrally and that?s only open from 9-5 and it?s now 6:15 am and out of hours you have to contact the on call hospital manager who has the keys and then a qualified nurse has to meet him/her at the central store room and as it?s out of hours you?re only allowed take one pump even though you have 6 patients who need it.

Reduce the number of qualified Nurses on each shift employ more HCA?s, that is young kids who are called HCA?s but never trained properly (a properly trained good HCA is worth their weight in Gold) , are told they?ll get on the job training, that no one has time to do so either they learn nothing or they learn the how and not the why.
Dress everyone in virtually the same uniforms the difference been so slight that someone works there has to look twice, no hope for a short sighted ill patient or a visitor to the ward for the first time. So it looks as though there are loads of nurses but in reality there?s one qualified nurse, with usually sweet eager kids wandering around terrified to do anything because they haven?t been trained and can?t even clean up, wipe down surfaces etc because the private cleaning company the hospital brought in when all the old school ward housekeepers quit in disgust, lock the cleaning cupboard and confiscate the brush and pan you bought out of your own money claiming health and safety. .

And then when patients and relatives quite rightly complain that they or their family aren?t getting good care, smile, agree, nod and bring in hugely hugely expensive contractors to lecture nurses about dignity and care, but refuse to draft in any extra staff to cover the wards claiming lack of money, so that the staff have a choice of either attending and leaving the ward even more dangerous, or skipping it.
And then add yet another bit of frigging useless paperwork for the nurse to fill in.

When I first started working on a hospital ward as a auxiliary nurse there was 4-5 separate bits of paperwork to fill in to admit a patient, it was routine for you as the aux to fill it in, and for the qualified nurse to check them and do the ?important? bits aux nurse time 25 or so minutes (a good 10 minutes of that would be general chatting and getting a feeling for the patient, did they need more help than they were willing to admit etc) qualified nurse 10+ minutes depending on the patient.
By the time I left it took over an hour to fill in the admission paperwork, and that was just the paperwork that?s without even speaking to the patient and it all had to be done by the qualified nurse.
That?s in between the drugs round, the IV drugs, placing and setting up the NG feeds, ordering the controlled drugs, ordering the drugs so that the patients can go home, explaining that yes, the doctor did say you can go home today but unless one of your children can take you it takes 24 hours to get transport for you, and 48hr to set up the home help, or do your children not see that as their responsibility either? The doctors round, the social worker meeting, the wound dressings, liaising with the Macmillan nurse, the wound care nurse, the stroke nurse, the discharge co-ordinator etc. Explaining to the pharmacist that no I can?t read the doctors writing either and can he not call the doctor himself?

My personal issue was referrals once upon a time if you wanted to refer someone to the social worker, you were allowed to care for a patient and use your clinical judgment and knowledge of the patient to decide that this patient would need help when they went home, and would either call the SW office or if it was the day of the SW ward meeting bring up their name, same with physio/ OT / dietician etc all done.
Then they wanted a written referral, fair enough as a nurse it was drummed in to you that if it ain?t written down it didn?t happen. So it was a generic postcard sized thing on which you wrote the patients name, who they needed to see and a general reason why.
When I left the SW referral alone was over 4 pages long and could not be handed to them it had to be faxed to their office 2 floors down so that they could log it?s arrival which meant that you had to send it in office hours. Which once upon a time you asked the ward clerk to sort because the fax machine invariable stopped half way through, and you had to start again.

Oh and the physio one, that was a joy to all of us, physio is vitally important, but to refer patients you had to assess their ability to walk by getting them out of bed, but if you got them out of bed before they were assessed by a physio and they fell and hurt you or themselves you were personally liable. Oh the joy, the joy the physio and I had with that one; at one point our ward physio getting written up because she had seen a patient without having a referral done, even though I was sat at a desk trying to do it AngrySadas I also was trying to do a SW referral, and talk to relatives on the phone, and arrange transport for a patient to a specialist unit.

And while you?re at it close the only facility that serves food out of ?office hours? i.e.: 9-5.
Because who really needs it, except the nurses, doctors, lab techs, porters, on call radiology, the few security staff who you haven?t sacked etc.

So you get to the end of the shift, 2 hour late, as at no point have you had time to do your patient paperwork (remember if it ain?t written down.. ) and you get home and undress in front of the washing machine cause there?s a strange stain on your uniform that you can?t remember how it happened. And cry in the shower and eat the most fatty fastest food you can find before falling in to bed and waking up with a yell at 3am when your subconscious finally caught up and reminded you that you moved Mrs I?s dinner out of her reach because she forgets that she cant use her right hand and always spills the tray over herself and it?s only luck that she hasn?t had a serious burn yet, and you fully intended to go back and feed her but then that patient fell and then it was visiting time and Mr C?s dressing was leaking, as was Mr K?s colostomy bag. And Mrs O daughter was kicking off because her Mum?s magazine was missing (you mean the one she puked on because you keep feeding her food that she can?t swallow. And we threw out?)
So you sneak out of bed not waking OH up, as he?s pissed off with you anyway because you were 2 hours late home, and sob down the phone to the night shift about how you?re the worst nurse in the world and you?re going to self report to the NMC.SadSadSadSadSad

Dear Lord this has been cathartic, I haven?t even mentioned the elderly consultant who saw any nurse under the age of 25 as his personal grope toy, the student nurse who physically assaulted me because I failed them on their placement because they refused to treat a HIV patient. The beautiful beautiful man I lusted after (in secret, I have some standards) until I met his wife, his ?commonlaw? wife, his girlfriend, 8 months gone, his boyfriend and caught him trying to slip his number in to the student nurses pocket. The other consultant who saw all nurses as her personal jack of all trades including once bringing her 9-10 month old daughter to work and dumping her on my lap while she did the ward round and bitching at me for (a) not keeping her quiet (b) not been able to write down her instructions one handed while LO yelled pulled my hair and generally tried to escape. I?m not normally a walk over but I was in total shock!! I kept looking for the camera, and what?s his name to jump out saying Ha Candid Camera, got you!! He didn?t. Sad

perfumedlife · 22/02/2011 15:57

I think in Scotland the budget per day for prisoners was higher than that of NHS patients. By quite a lot. I can totally understand why old people starve to death in hospital. I have just been to visit an elderly aunt, and she drank three bottles of water through a straw I held to her mouth. Each time I visit she is hungry and thirsty, and as I leave she is visibly brighter, more alert and happy. They must not spend the time with each patient requiring help.

When I am in and out hospital (rather a lot) I get dh to bring things from home, or my mother sends it. I wouldn't dare eat their food. So sad for vulnerable people.

Sassybeast · 22/02/2011 15:57

I despair of some of the nurses and 'care' assistants that I've worked with over the years. they don't care and they don't have compassion. I don't know why things have changed - maybe it just is indicative of society as a whole. a ot of it is to do with nurse education and the huge numbers of students who are barely known by their tutors. I mentored a student once who objected to being asked to assist with feeding patients becasue he was ona 'management placement' I failed him. It caused outrage. I stood bt my reasons for failing him, witht he support of the regulatory body. He 'somehow' managed to get through another final placement and was passed.
Standards are poor and still falling in places. Nurses are often too busy to spend time feeding patients so the job falls to care assistants who may be poorly trained and motivated.
Many elderly people do not have close family who are willing to help with feeding them (not that they should have to but the reality is that if they DID help then the situation for people would be better)
Ward visiting hours have to be limited because having an endless and continual stream of visitors through out the day doesn't provide a peaceful and restful environment for patients. it's also more and more difficult to promote the privacy and dignity of patients if the wards are full of vistors. I've been subject to a mouthful of abuse when I've asked vistors to leave a bay so that an elderly lady can use a bedpan or commode behind a curtain.
Some clinical areas are brillaint at assessing nutritional needs and implementing plans of care to meet those needs, including involving relatives in bringing in favoured foods, assisting with feeding etc) Many aren't and it frustrates the hell out of me but all we can do is keep working at improving our standards and sharing that with other clinical areas.
Many of us do care so bloody much and it's soul destroying to know that not everyone does Sad

perfumedlife · 22/02/2011 16:10

The system is broken. Reading KittaKatta and Sassybeast, that much is clear. Too much paperwork, top heavy management, nurses with more interest in their degree status than actually getting time to 'nurse' the patients.

But, when all is said and done, I went private and they almost killed me with their neglect, and have been treated very well in the NHS. It's such a shame it has been allowed to become so out of control, monolithic.

I take my hat off to you ladies.

Wamster · 22/02/2011 16:22

If anybody here wishes to at least consider why nurses are like this today, they could do a lot worse than to question just why nurses need to train within a university setting. It is because of those that think nurses need to be 'educated' to medical doctor standards that we have this mess today (at least in part).
Unless nurses wish to specialise in a particular area, there really is no need for them to have degrees. No need at all. They never use a fraction of what is taught to them in the pseudo-intellectual realm of nurse training.
This may not bother people now, but it WILL when you are relying on these nurses for care.

brimfull · 22/02/2011 16:30

Sorry haven't read the entire thread , did read the blog and it is so true.
I know work in an elderly rehab ward , luckily moost patients able to feed themselves so we do have time to feed those who need help.

The phone issue has been helped somehwta on our ward by using a cordless phone. I carry it round with me.

Breakfast is the hardest as so many drs, ot, etc want attention and drug round is massive.

piprabbit · 22/02/2011 16:31

I spent several weeks in hospital a few years ago. My parents and DH (DP at the time) set up a rota to keep me company 14 hours a day. They fed me, washed me, cleaned the room I was in, took me to the toilet, treated my hands when the skin came off them like a paid of rubber gloves, badgered the staff to treat my awful bed sores, collected my liquid feeds from the kitchen (because staff would forget), comforted me when the pain of intravenous antibiotics at midnight made me cry, made me smile and made me feel I would get better.
Sometimes being in hospital was so frustrating, asked to collect urine and then nobody testing it, being told to fast for no reason, not understanding the medicine or the timings
The NHS saved my life, the staff were generally lovely, but so much of the care simply fell through the cracks.

I'm not sure how I would have coped if I had been elderly and alone.

KittaKatta · 22/02/2011 16:32

Wamster; where and when did you train?

brimfull · 22/02/2011 16:32

warmster I do agree , I qualified in 1986.

have come across some shocking attitudes in students .

brimfull · 22/02/2011 16:36

There are good and bad points of the degree way of nurse training.

We were dumped in the deep end which was probably risky for the patients and we were so busy we never thought about questioning what we did and why. We just got on with it.

Students today have a healthy questioning attitude to nursing care but the supernumary status means that some if them prefer the technical side of nursing and regard basic nursing care as HCA's work.

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