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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to sue hotel chain

588 replies

tosuehotelchain · 12/09/2010 16:35

We were at a well known hotel this afternoon for Sunday lunch, after lunch we were walking through the reception area where DC (13months old) fell and split open their head on the corner of the table (adult shin height) we had to ask the receptionist for medical assistance, all the while DC screaming and blood pouring everywhere.

We had to take DC to A&E where he needed a GA, however because of past expeirence with this, it was then decided that our baby would go through the treatment and the horrid trauma with no pain relief, he needed 1 inner stitch and 2 outer stitches, and next week he will have to endure it all again.

I phoned the hotel to let them know the result, and asked for safety guards on the tables to stop further accidents like this in future, they said the would get back to me, due to the "design" of the lounge Hmm

Everybody has said to sue, as its the only way they know, that this hotel will take action.

I know this from expeirence sadly also with the chain.

However I feel uneasy about it.

OP posts:
cupcakesandbunting · 13/09/2010 13:36

I didn't say I'd read the thread. I was answering flight attendant's flippant enquiry to my reading capabilities. I chose NOT to read your thread in its entirety.

If you don't want posters to reply, why not ask MN to pull the thread? Stop your fragile/precious little ego getting more bruised.

booyhoo · 13/09/2010 14:15

"just a update, I have been on the phone to HQ, they are removing the tables immediately and are doing a investigation into my ds and the other accidents, on them, they have not been informed of any accidents involving the tables etc..."

you said your friend had accident reports on these tables. how could they not know about the accidents if there were reports done/ also, how can they investigate any other accidents regarding the tables if they weren't aware of any other accidents? how would they know who or what to investigate?

"I asked if if I was being unreasonable to feel uneasy to sue the hotel chain"

no you didn't the topic title is AIBU and your thread title says 'to sue hotel chain'. this is the question you asked. you got responses based on that question. nowhere in this thread have you said AIBU to feel uneasy about sueing. in fact you insisted you were stil going to threaten to sue to make the hotel change their safety features.

Flighttattendant · 13/09/2010 14:24

Cupcakes, this is pointless - insulting the OP doesn't make you look good.

I apologise for my rather unnecessary post asking whether you could read.

It often happens that a thread is 'finished' to all intents and purposes, then someone comes along having only read the OP (things do tend to move on in 400 odd posts) and starts having a go all over again because they are unaware of what has happened.

In most cases I would ignore it but in this, the OP has taken a massive flaming, and I was sick of seeing it.
That's why I jumped at your comment.

Flighttattendant · 13/09/2010 14:26

Booyhoo - titles are often brief and don't give the full picture, however the opening post concluded with the statements 'everyone has told me to sue, however I feel uneasy'.

You could be generous and take this into account or you can hold the OP hostage over her title. which would be more productive?

MisSalLaneous · 13/09/2010 14:30

tosue, I'm really glad to hear your ds slept well, and I hope that you're ok today. Saying that (and I really do mean it), I have to say I think it is sad that HQ felt forced into removing the tables immediately. I can see why they did - you left them no choice.

The after effects of an action like yours is that toddlers either get banned from areas (and as a result dh & myself, as we have no family nearby who can take him for a couple of hours), or that soon enough, all public areas will start to resemble a soft play centre. It is a shame, as if this really was a preventable event, it could have been prevented by your dh or yourself.

I don't believe baby proofing all public areas is the answer, but it will happen in those areas where children will eventually still be allowed.

I am saying this whilst knowing you didn't sue in the end. You just wanted to force them to do something. I disagree with that part - I don't believe something was really necessary. A sharp corner will always be dangerous. So keep unsteady toddlers away from it. There was alternative tables.

booyhoo · 13/09/2010 14:34

flight it isn't anything to do with being generous. OP is now saying that she never asked the question AIBU to sue. when in fact she did. i am trying to explain why she got the barrage of "get a life" replies. her OP asked the question. yet she says she didn't. not holding her hostage. i am explaining the responses she got.

i still don't undestand her post about the hotel investigating accidents that they have no knowledge of. and how her friend has accident reports that don't apparently exist.

bottyburpthebarbarian · 13/09/2010 14:39

Boo - I agree with you I'm confused.

Seriously I am usually pretty good at understanding things (will be useful in my new career Grin) but this thread has my brain in knots.

tosuehotelchain · 13/09/2010 14:42

sorry where in my post does it say I want to sue, does it not say I am uneasy going down this route!, and that I have been advised to go down this route by other people.

Yes it the title head, however it was done to attract attention.

and no HQ dont have the accident reports however HR (or whatever department) does, and HQ know nothing of them. All is irrelevant now anyway, Ive got what I set out to do, and that's to keep adults and children safe from these tables.

OP posts:
Mingg · 13/09/2010 14:44

The response could have been - "I am not aware of any other incidents of this kind but will investigate the matter further" - pretty simple.

Flighttattendant · 13/09/2010 14:45

Oh Gawd. Well you certainly got attention! maybe a wiser title next time..?

I can't defend on the basis of that, I thought it just wasn't thought through properly.

Anyway - lessons learned all round I hope.

booyhoo · 13/09/2010 14:46

emm, your thread title was done to attract attention??? well you sure as hell got that didn't you. how about posting what you actually want to ask that way avoiding any confusion?/

also, can you explain how your friend has acident reports thatthe hotel knows nothing about?

booyhoo · 13/09/2010 14:46

xpost re reports.

tosuehotelchain · 13/09/2010 14:49

where does it say the hotel knows nothing of them? HQ knows nothing of them!

boo really whats your problem, are you ashamed of your own despicable behaviour on this thread and need to make a mockery of my findings that it was dangerous and that I didn't want to actually sue the hotel.

We all attract attention to our posts, we wouldn't be posting if we didn't Hmm.

OP posts:
tosuehotelchain · 13/09/2010 14:51

Yes, Flight lessons definitely learnt, hope these people who were vile, and unnecessarily rude learn from this also.

OP posts:
MisSalLaneous · 13/09/2010 14:53

tosue, once the cut has closed completely (wait until after stitches out), massage the scar 3 times a day with Bio Oil. I had major surgery as a child, and it is really good to reduce scarring. Also smells lovely, so you could incorporate it in the after-bath-massage.

scurryfunge · 13/09/2010 14:54

You are quite lovely aren't you OP?

booyhoo · 13/09/2010 14:57

i have absoloutly nothing to be ashamed of. i am not the one creating attention grabbing thread titles and then denying that i said the thing in the first place.

my problem is that someone would go so far as to procure documents illegally to sue a hotel for something that was NOT caused by the hotel.

Mingg · 13/09/2010 14:59

"my problem is that someone would go so far as to procure documents illegally" - you don't actually know that do you booyhoo?

tosuehotelchain · 13/09/2010 14:59

Thankyou missallaneous, I will definitely try that, we got some Vitamin E capsules today as we recommended to try that on the scaring also, will definitely be trying both.

I have forgotten to give a update on ds also, he is fine and just being his usual full of life character. hes back to being Mr independent.

OP posts:
booyhoo · 13/09/2010 15:02

erm, she said her friend that works there will give her the accident reports. accident reports that include people's private details and would be subject to data protection laws. that is illegal. her friend wasn't too bothered as they are leaving in a month. Hmm

StayingDavidTennantsGirl · 13/09/2010 15:02

I'm afraid I think you are not doing yourself any favours now, tosue. You got some blunt talking and some rudeness, but I don't think you are justified to describe it as vile, degrading, obscene etc etc.

And you did do your bit in return - by suggesting I was lying when I said I was a nurse - that could be considered offensive and personal too, but I have let it lie.

Mingg · 13/09/2010 15:05

Yes you are right booyhoo - for some reason the procure in your post turned into produce in my mind... sorry!

tosuehotelchain · 13/09/2010 15:06

"who would go so far to produce documents?", I didn't have to go far, and have not received any documents, my friend who works their was going to give me them, so not exactly jumping through hoops to get these documents.

so completely again unjustified!. I wasn't creating attention either for myself, just the thread title, to get my simple question answered. however you've (general)made it into a huge deal with the constant swiping, and unnecessary rudeness, with the obscenities, personal insults and childish behavior that has been shown throughout this thread, and its certainly not from myself.

OP posts:
lsa2 · 13/09/2010 15:06

This reply has been deleted

Message withdrawn at poster's request.

booyhoo · 13/09/2010 15:10

what i meant by go so far, OP, is that would you intended to do was illegal. that is quite a big risk to take, just to sue the hotel for something they haven't done. that is what i have a problem with.

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