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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

to sue hotel chain

588 replies

tosuehotelchain · 12/09/2010 16:35

We were at a well known hotel this afternoon for Sunday lunch, after lunch we were walking through the reception area where DC (13months old) fell and split open their head on the corner of the table (adult shin height) we had to ask the receptionist for medical assistance, all the while DC screaming and blood pouring everywhere.

We had to take DC to A&E where he needed a GA, however because of past expeirence with this, it was then decided that our baby would go through the treatment and the horrid trauma with no pain relief, he needed 1 inner stitch and 2 outer stitches, and next week he will have to endure it all again.

I phoned the hotel to let them know the result, and asked for safety guards on the tables to stop further accidents like this in future, they said the would get back to me, due to the "design" of the lounge Hmm

Everybody has said to sue, as its the only way they know, that this hotel will take action.

I know this from expeirence sadly also with the chain.

However I feel uneasy about it.

OP posts:
Original poster
tosuehotelchain · 13/09/2010 12:27

Its not a theme park hotel,hence me not disclosing it, however they work with the theme parks doing family deals etc.. free meals for children, themed rooms, play areas etc...

OP posts:
StayingDavidTennantsGirl · 13/09/2010 12:29

In that case, I have to go with what I said earlier - it is reasonable to expect the child-themed areas/play areas to be toddler-safe, but normal life applies in the rest of the hotel. As an adult, I wouldn't want to stay in somewhere that was entirely geared towards the safety of toddlers - I didn't use corner guards when my own dses were toddlers so wouldn't want to be surrounded by them now the dses are teenagers.

pinkgrasshopper · 13/09/2010 12:30

I'm afraid curiosity has got the better of me. OP, when I last looked at this thread early yesterday evening you said that you were going to walk away from it as it was upsetting you, which is your right and seems quite sensible if your were becoming distressed by others? post (and admittedly I too was a dissenting voice). Why then did you continue to rise to the bait for the rest of the evening and return for more this morning? I am baffled and must admit that the phrase 'glutton for punishment' comes to mind. This is simply a virtual forum, on which you have posted under a specific username for the threads; a name which can be easily changed so that you can continue in the community under an alternative pseudonym. Why do you then feel the need to continuously try and justify your actions to strangers who happen not to agree with your stance? It just strikes me as odd when you can escape what you perceive as vitriol by simply switching off your computer.

Flighttattendant · 13/09/2010 12:36

Oh that is a really good result, OP Smile Well done - sounds like you handled it very well and they have sat up and done something about it.

Can't believe someone's now having a go at you for coming back - someone else had a go at the oP earlier in the thread for leaving it, so it seems she can't win.

She has stated her case calmly throughout but some people appear not to be able to handle an ordinary thread posing an ordinary question - it has to be taken out of all proportion and turned into a shouting match.

It's really shameful.

Why the heck should she not come back and explain what the result was? It was her thread for goodness' sake.

pinkgrasshopper · 13/09/2010 12:46

It's not the fact that she has come back to explain the result, it is the constant messages trying to justify herself to others who felt she was overreacting,after she had asked the immortal question AIBU, then claiming people were upsetting her AFTER stating she was walking away (which IMO would have been sensible, it's the internat FGS)...

I'm not 'having a go', but wondering why she put herself through the added upset after what must have been a very stressful day, whatever you feel about the main theme of the thread. It seems strange to me to be so intent on justifying yourself to STRANGERS to put up with the increasingly negative comments and cause yourself further anguish.

Original poster
tosuehotelchain · 13/09/2010 12:48

Thankyou flightattendant, it did go well HQ we're extremely worried and my friend has text to say the tables are currently being removed Smile

I cant win either way here, some just like behaving in this manner no matter what the circumstances are, I know this is AIBU, but it doesn't give anybody the right to behave in such a degrading and unjustified manner, especially getting to a personal level, in the way it has. however I accept people will behave in such a deplorable manner, although I will choose to ignore and not acknowledge such childish posts.

I came back to update, Ive also put ds photo on now, however I will be returning my profile private in a hour or so again.

Thankyou to some of the posters, its been appreciated.

OP posts:
Original poster
tosuehotelchain · 13/09/2010 12:49

I wasn't upset pink, just couldn't be bothered with childish posts their is a difference.

OP posts:
Flighttattendant · 13/09/2010 12:59

Pink

to some of us being able to prove our motivation and indeed the genuine nature of our enquiry is important.

Personally, I cannot walk away from a thread without trying to get recognition of the fact I am being earnest.

If one or two people take me as I am and accept there is no call for mockery or doubt I can then walk away - but not until that happens.

Switching off the computer doesn't erase the feelings these situations can create.

These are not just 'internet sprites' as someone put it. These are people who are misunderstanding or misinterpreting you. Not everyone is OK with that.

pinkgrasshopper · 13/09/2010 12:59

Apologies OP, I read your comment,

"Thanyou for making me feel worse than I already do, its not even the "advice" that's done it, but the childish and immature attitudes from so called adults."

as implicit that you were upset by the comments/attitude. If not fair enough to keep fighting your corner.

pinkgrasshopper · 13/09/2010 13:02

Flight- I am genuinely sorry that you feel like that. If people get at me on line, which happens (and arguably is happening now) I tend to check my sanity/ reason with people who's opinions I hold dear in the real world. I'd urge you to do the same. An online community just ain't worth the stress. Sad

pinkgrasshopper · 13/09/2010 13:02

ps. I'm back to work now- not ignoring any comeback Wink

pinkgrasshopper · 13/09/2010 13:03

whose, not who's. Bloomin baby brain. Really am back to work now. Grim Mondays.

Flighttattendant · 13/09/2010 13:04

Who is getting at you, Pink?

How have you managed to turn this around?! Smile

StayingDavidTennantsGirl · 13/09/2010 13:05

I think Flightattendant has a point with this, pinkgrasshopper. Even if I shut off the computer/site and walk away, the words are still there in my head, and I brood on them, and have to go back and try to get my point across again. The feelings are still there.

I do think, though that I have a tendency to overthink some things, which can allow them to affect me unneccessarily, and your way is probably better.

Flighttattendant · 13/09/2010 13:09

Thankyou, SDT, I appreciate that. I understand it's probably not incredibly healthy to allow these threads to affect one away from the computer, but many of us do it all the same and I think this needs remembering by those who feel so very free to attack.

Original poster
tosuehotelchain · 13/09/2010 13:12

Yes, I see where you we're coming from pink, however, I just couldn't be bothered with the insults and obscenities being thrown at me, not being upset at the thread however. I asked a very simple question, and yes I have gave more info, as that's how a thread progress's does it not, I tried to keep the thread simple and in simple terms, however the more people asked and got verbally abusive the more I felt I needed to give more information, as there was no malice to my simple question.

Yes this is a Internet website, however Im not wanting to walk away thinking people thought I was in it for money, self gain etc.. as I was not, and flight sums it up more eloquently that I could ever have put it.

OP posts:
Original poster
tosuehotelchain · 13/09/2010 13:16

I have been continually thinking about this overnight also,Sad as it keeps going around in my head, and thinking of the if, buts, hows etc... how can I help prevent further accidents, if the hotel says No etc... however I am more than relieved with the end result, from this accident.

OP posts:
Original poster
tosuehotelchain · 13/09/2010 13:17

However its over now, and at least a family from SANDS will gain from this accident.

Thankyou.

OP posts:
SlightlyJaded · 13/09/2010 13:19

it's people with this attitude who facilitate all those hideous, money grabbing 'lawyers' that advertise on the tv and radio. Of course you are BU to consider suing but I don't blame you for having it cross your mind - there are companies out there trying to brain wash people into thinking that someone has to be blamed for every eventuality. It's vile and breeds blame culture and greed
Biscuit's to all the horrible 'have you had an accident that wasn't your fault?' companies...

cupcakesandbunting · 13/09/2010 13:22

This is nearly as good as the woman who went batshit at B&Q because her daughter walked into an empty leflet holder.

Good luck with your compo claim though, OP. I say good luck because you'll need it.

We need to start baby-proofing the world tbh. Where will it fecking end?

Flighttattendant · 13/09/2010 13:23

The thread is OVER, guys...can you not read?!

Well done again OP Smile

cupcakesandbunting · 13/09/2010 13:28

Yes I can read, thank you very much.

But since this is a forum where you are free to post whenever the mood takes you, I'll post as I wish, if it's all the same to you. Unless there is some rule we don't know about and Flightattendant is now Boss of Mumsnet Hmm

Flighttattendant · 13/09/2010 13:30

Yes yes all that.

But your post didn't make sense. She's not claiming compensation.

What you said was irrelevant. That's what I was trying to tell you.

cupcakesandbunting · 13/09/2010 13:32

No, you were telling me that the thread was over.

Christ on a bike! Loads of posters responds to the opening post only. It's not a crime. If you don't like it, ignore it. Easy.

Original poster
tosuehotelchain · 13/09/2010 13:32

well if you had read it cupcake, you will see that its over and the hotel is investigating the accidents, tables have been removed, so your comment, Il need it to sue, really doesn't support your "claim" that you've read the thread, now does it?

Im going to play with ds, unless anybody has any objections that I am neglecting him again Wink while hes been sleeping.

OP posts: