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Should I apologise to my previous hairdresser and ask to return?

122 replies

PerkyOchrePeer · 25/04/2026 00:53

I fell out with my hairdrer because I thought I had reacted to her hair dye. It wasn't the hair dye, it was shingles. The hairdresser was upset and got rid of me. I went somewhere else and the new hairdresser coloured it too dark and I dont like it. I showed her a photo of what it looked like from the previous salon and she said she couldn't tell the colour as it was a photo. She kept insisting my hair was dark brown so I need dark brown dye. When I went to my previous salon I had had it coloured elsewhere and I was told it was too dark so she lightened it slightly and I was pleased with it. Now I've gone back to the too dark shade at the new salon.

I want to return to my previous salon to show them how dark it is and get their opinion and im sure they will agree that it's too dark.

All I can do is call and apologise and hope the hairdresser will take me back. The new salon is more expensive and £30 more for a colour and blow dry. The only good thing is the new salon is 15 minutes walk from home whereas the pre house salon is a 15 minute journey by public transport and then a 10 minute ute walk to the salon

OP posts:
2boyzNosleep · 25/04/2026 11:13

I went somewhere else and the new hairdresser coloured it too dark and I dont like it. I showed her a photo of what it looked like from the previous salon and she said she couldn't tell the colour as it was a photo. She kept insisting my hair was dark brown so I need dark brown dye.

I know this isn't related to what you asked, but wherever you go next, do not get your hair coloured if this is what a hairdresser is saying to you beforehand.

I've never had my hair coloured at a salon, dont they have those sample books where you point out the colour you want? Then they discuss how light/dark they think your hair will be based on that.

As you've had this problem before, its either:

the hairdresser not doing a consultation properly and checking what you want.

you are not being clear enough in what it is you want

You have an idea of what you think the colour will look like on you, the hairdresser does what you ask, but you do not like it.

ihavetocookagain · 25/04/2026 11:15

PerkyOchrePeer · 25/04/2026 09:19

I used to colour my own hair but it's too messy and I cannot do the back of my head and they say that hair dye ypu big fron a pharmacy ir supermarket is never as good as the colour the salon uses. I was going to my previous salon for years and had colour and cut and was very happy with the result until I thought I had a reaction because they do say that even if you have used a hair dyeu for years with no reaction, you can suddenly get a reaction

How exactly did you behave when you thought you had a reaction. My thought would be - I’ve had a reaction I’ll let them know and we can do a patch test next time before they dye it. Having never dyed my hair I assume patch tests are done once and not every time. Honestly, it sounds like you must have been unreasonable and kicked off, and as previous posters have pointed out, never went back and apologised for your behaviour.
Find a new hairdresser.

ByRealSloth · 25/04/2026 11:15

PerkyOchrePeer · 25/04/2026 01:45

Yes my good friend of 20 years. We get on very well and have never argued

This is a very strange and literal response to something that wasn’t a serious question. Do you have problems understanding other people’s communication, and with interpersonal relationships? Because that could explain some of what’s gone down here.

Interested in this thread?

Then you might like threads about this subject:

CatkinToadflax · 25/04/2026 11:17

This thread reminds me of my friend who has had at least fifteen dentists.

DontBeADick11 · 25/04/2026 11:19

I don’t even understand why you’d even fall out with hairdresser #1 because you thought you’d had a reaction. It’s hardly their fault. You can develop an allergies to things at any point. You sound like very hard work

AmusedMember · 25/04/2026 11:20

Maybe shave it off 😜

RealEagle · 25/04/2026 11:20

MudRitual · 25/04/2026 11:05

There is at least one previous thread in this, plus several simultaneous ones on how her GP’s surgery were also totally inadequate in diagnosing and treating her, ditto 111, and one about how bad her friends were for not enquiring about her health. @PerkyOchrePeer would start a fight in an empty room.

Plus the dentist and the phone shop man

AlwaysLookOnTheBrightSideOfLife · 25/04/2026 11:23

Your ex salon would be insane to take you back if they know you accused them of causing an allergic reaction, and I assume you did. It seems like you make a habit of it.

FiveShelties · 25/04/2026 11:25

@PerkyOchrePeer I have no idea how you fit all these problems in, it must be exhausting.

Fallenangel10 · 25/04/2026 11:25

Considering what you wrote in this post https://www.mumsnet.com/talk/_chat/5476493-bad-hairdresser then I’m not surprised she dropped you as a client. You sound like an absolute nightmare and I’m pretty sure she wouldn’t take you back even if you apologised because any other little mishap and you’ll be back to accusing her of doing something wrong.

Bad hairdresser | Mumsnet

I've had a mild reaction to hair dye. I've been using the same dye and salon for years. I had a test done when I first started and it was fine. Severa...

https://www.mumsnet.com/talk/_chat/5476493-bad-hairdresser

Ewock · 25/04/2026 11:35

PerkyOchrePeer · 25/04/2026 10:24

Yes, many reputable salons recommend a patch test every 3 to 6 months to ensure safety, as skin sensitivity and allergy status can change over time.

Found this online which means if a salon isn't doing this they are not following professional guidelines

My salon does a patch test every time, ridiculous yours didn't. Our bodies change and reactions can happen at any point. For their own cover they should test before each time.

MudRitual · 25/04/2026 11:39

RealEagle · 25/04/2026 11:20

Plus the dentist and the phone shop man

I forgot them! Not to mention the friend of a friend who showed her around on holiday, the old schoolmate who said no to a souvenir, Australia, a toothbrush, a combi boiler, the occupational therapist at work etc etc.

Noodles1234 · 25/04/2026 11:39

I think this is a good lesson in life for you and others to read, that sometimes keep your cool and not to over react as you may not be equipped with the full facts. Many are too quick to leap to accuse / attack / complain.

personally I could not return from embarrassment, but either apologise and see if they will accept you or I would look for a new hadresser (third option) and should you react again, hold fire before accusing people. Reputable hairdressers will require a 48hr skin test possibly repeated every so often.

Fernand · 25/04/2026 11:40

Was your sister the hairdresser?

IAmBeaIDrinkTea · 25/04/2026 11:45

This is all way too much drama over hair. 😁
As someone who gets their hair cut every couple of years or so, I'm like just find Salon Number (4?) and start again as sounds like the others will all be hiding behind their chairs if they see you coming.
"Oh Gawd, it's her again, quick, hide" lol

catipuss · 25/04/2026 11:47

Do it yourself?

ApproachingMinimums · 25/04/2026 11:47

PerkyOchrePeer · 25/04/2026 09:19

I used to colour my own hair but it's too messy and I cannot do the back of my head and they say that hair dye ypu big fron a pharmacy ir supermarket is never as good as the colour the salon uses. I was going to my previous salon for years and had colour and cut and was very happy with the result until I thought I had a reaction because they do say that even if you have used a hair dyeu for years with no reaction, you can suddenly get a reaction

Given you know this (last sentence) how come you blamed the salon?

I have suddenly developed a sensitivity to seed oils but I'm not blaming McDonalds.

Maneattraction · 25/04/2026 11:51

Rosesarere · 25/04/2026 09:16

I wouldn’t take you back, most good salons will have a waiting list so can pick and choose who they want to see. I would save yourself the embarrassment. I hope you get it sorted elsewhere

This absolutely happens where I live.
If you approach a new salon they often ask who your current hairdresser is and why you want to change!
I have been sat in the salon chair and heard the conversations. I did ask the hairdresser why they do this and she said it’s to try and weed out problem clients before you get them. Also, she was very wary of people who change salons regularly and was also worried about being slagged off on social media and the damage that could do to her reputation as he has seen it happen to others. She admitted she is trying to vet potential clients (as well as in the area) and would rather turn a possible problem away.

You can try and apologise, but I’m not convinced that they will take you back. You might be better off trying somebody new if you can find someone.

CatRestaurant · 25/04/2026 11:53

Why did the first salon take it as some sort of personal insult that you thought you’d had a reaction to the dye?

Plumnora · 25/04/2026 11:56

The fact that the stylist "got rid of" you as opposed to you doing a flounce tells me that even if you apologised, the damage is done and she's going to have grudge against you forever. The bond is broken.
I think you need to start again, find another salon and do some research first to see if they have good reviews (although ultimately it depends on the stylist you have on that day) and move on.
Also it's dark now but it'll fade after a few washers and when the sun gets a bit warmer.

MudRitual · 25/04/2026 11:58

CatRestaurant · 25/04/2026 11:53

Why did the first salon take it as some sort of personal insult that you thought you’d had a reaction to the dye?

I imagine it was because the OP was claiming they were negligent for not having done another patch test on her in advance of the appointment.

She also has a history of violent overreaction and lashing out. She said on another thread that the salon she’d subsequently gone to after the shingles/mistaken allergy situation were negligent for only doing a patch test on her wrist, not behind her ear, and that they’d dyed her hair too dark and she was itching all over and thought they should be shut down.

I suspect she’s the client from hell.

Puffalicious · 25/04/2026 12:03

I say this kindly, OP, but I suspect you're ND. Your perspective on this might not be aligning with your multiple hairdressers. Try & find a new one & hope they can be as good as the original.

Forty85 · 25/04/2026 12:06

Lots of good hairdressers and salons have a waiting list. Even if they don't they can and do still decide a client is a nightmare and they no longer want to entertain their bullshit because they aren't worth the hassle or money. Hopefully original hairdresser has the sense to do this. They aren't some lowly serveant desperate for your custom and money and actually alot of hairdressers have the confidence to ban nightmare customers, thankfully.

RoseField1 · 25/04/2026 12:07

PerkyOchrePeer · 25/04/2026 09:19

I used to colour my own hair but it's too messy and I cannot do the back of my head and they say that hair dye ypu big fron a pharmacy ir supermarket is never as good as the colour the salon uses. I was going to my previous salon for years and had colour and cut and was very happy with the result until I thought I had a reaction because they do say that even if you have used a hair dyeu for years with no reaction, you can suddenly get a reaction

Even if you had had a reaction to the dye, you didn't need to be an arse about it. Why did you fall out over it?

ETA oh it's you. Another person you have fallen out with. I suggest therapy rather than mumsnet might be more useful.

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