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Should I apologise to my previous hairdresser and ask to return?

122 replies

PerkyOchrePeer · 25/04/2026 00:53

I fell out with my hairdrer because I thought I had reacted to her hair dye. It wasn't the hair dye, it was shingles. The hairdresser was upset and got rid of me. I went somewhere else and the new hairdresser coloured it too dark and I dont like it. I showed her a photo of what it looked like from the previous salon and she said she couldn't tell the colour as it was a photo. She kept insisting my hair was dark brown so I need dark brown dye. When I went to my previous salon I had had it coloured elsewhere and I was told it was too dark so she lightened it slightly and I was pleased with it. Now I've gone back to the too dark shade at the new salon.

I want to return to my previous salon to show them how dark it is and get their opinion and im sure they will agree that it's too dark.

All I can do is call and apologise and hope the hairdresser will take me back. The new salon is more expensive and £30 more for a colour and blow dry. The only good thing is the new salon is 15 minutes walk from home whereas the pre house salon is a 15 minute journey by public transport and then a 10 minute ute walk to the salon

OP posts:
IdentifyingAsAWoollyMammoth · 25/04/2026 08:21

Not this again.

Wishimaywishimight · 25/04/2026 08:30

Just buy a dye and do it yourself - at least then you can only fall out with yourself.

PerkyOchrePeer · 25/04/2026 09:08

Smartiepants79 · 25/04/2026 07:30

So you’ve already been back to the original salon and they have accepted you back as a client and fixed the problem once? I don’t understand what the issue is.

I never said I returned back to the original salon. I want to but not sure if they will take me back after I accused them of causing me to ave a reaction to their hair dye which turned out to be shingles instead

OP posts:

Interested in this thread?

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OriginalSkang · 25/04/2026 09:13

This poster has a history of slightly confusing threads and strange takes

BIWI · 25/04/2026 09:16

Slightly?!

Rosesarere · 25/04/2026 09:16

I wouldn’t take you back, most good salons will have a waiting list so can pick and choose who they want to see. I would save yourself the embarrassment. I hope you get it sorted elsewhere

PerkyOchrePeer · 25/04/2026 09:19

ThejoyofNC · 25/04/2026 07:33

I pity wherever you go next. You are a nightmare and you can't be pleased. Colour your own hair.

I used to colour my own hair but it's too messy and I cannot do the back of my head and they say that hair dye ypu big fron a pharmacy ir supermarket is never as good as the colour the salon uses. I was going to my previous salon for years and had colour and cut and was very happy with the result until I thought I had a reaction because they do say that even if you have used a hair dyeu for years with no reaction, you can suddenly get a reaction

OP posts:
Waterwaterwaterwaterwatercycle · 25/04/2026 09:25

You can try to apologise and go back. They can only say no.

I definitely would see you as a red flag though if I was the stylist! I've honestly never heard of a stylist "getting rid of" a client. Oh except one time when an obvious grifter came into a salon and made up a story to refuse to pay and the manager told her not to come back. I've moved salons in my life but never had a big fall out or been told to leave. That is pretty unusual.

Treat your stylist better if you're happy with her work would be the lesson here.

PerkyOchrePeer · 25/04/2026 09:28

Rosesarere · 25/04/2026 09:16

I wouldn’t take you back, most good salons will have a waiting list so can pick and choose who they want to see. I would save yourself the embarrassment. I hope you get it sorted elsewhere

Ive never heard of a salon having a waiting list. Most salons are only too glad to accept someone because it's the client paying the salon for whatever they have done and that means money for tge salon which can only be a good thing. Besides, you have to accept a client first and then find out if you want them to continue. My friends brother is a hairdresser and he has accepted ever person who has ever phoned him for an appointment and before anyone says go to him, I can't because he has retired

OP posts:
Waterwaterwaterwaterwatercycle · 25/04/2026 09:29

PerkyOchrePeer · 25/04/2026 09:28

Ive never heard of a salon having a waiting list. Most salons are only too glad to accept someone because it's the client paying the salon for whatever they have done and that means money for tge salon which can only be a good thing. Besides, you have to accept a client first and then find out if you want them to continue. My friends brother is a hairdresser and he has accepted ever person who has ever phoned him for an appointment and before anyone says go to him, I can't because he has retired

That makes it all the more extraordinary that you were told not to come back though...if salons in your area are desperate for clients? You must have really upset her. The kinder and less selfish thing to do would be to apologise for your behaviour AND leave her alone. But I'm guessing that will not be the route you will take!

FrenchBunionSoup · 25/04/2026 09:31

PerkyOchrePeer · 25/04/2026 09:08

I never said I returned back to the original salon. I want to but not sure if they will take me back after I accused them of causing me to ave a reaction to their hair dye which turned out to be shingles instead

But I don't get why you would have had a falling out over a possible reaction.

If I thought I had a reaction to hair dye, I would have asked if they had any other dyes that they could patch test on me. Then I'd either try that alternative or, if they had none, let them know politely that I would have to go to another salon because of the reaction to the dye. If it later turned out not to be a reaction there would be no hard feelings. I'm not clear what happened here and why it's become so hostile?

PerkyOchrePeer · 25/04/2026 09:33

Waterwaterwaterwaterwatercycle · 25/04/2026 09:25

You can try to apologise and go back. They can only say no.

I definitely would see you as a red flag though if I was the stylist! I've honestly never heard of a stylist "getting rid of" a client. Oh except one time when an obvious grifter came into a salon and made up a story to refuse to pay and the manager told her not to come back. I've moved salons in my life but never had a big fall out or been told to leave. That is pretty unusual.

Treat your stylist better if you're happy with her work would be the lesson here.

Edited

Well in my case I accused the stylist of causing me to have a reaction and if you were a stylist being accused of something you know was not true then you would ask the person to leave

OP posts:
bryceQ · 25/04/2026 09:35

You probably really upset the first salon. It would be awful to be accused of harming someone. Her putting boundaries in place to ask you not to return was important. You have caused her stress. And it feels like you only realise what you had now since the poor job. You aren’t a good client to her. I suggest finding a new salon and if you are incredibly specific about the colour spending longer on the consultation.

Waterwaterwaterwaterwatercycle · 25/04/2026 09:35

PerkyOchrePeer · 25/04/2026 09:33

Well in my case I accused the stylist of causing me to have a reaction and if you were a stylist being accused of something you know was not true then you would ask the person to leave

It depends on how you "accused" her tbh and how you responded when she said you were mistaken.

Would you say you lack people skills in general? That might come into it

Anotherdayanotherdollar · 25/04/2026 09:41

Why did you accuse the stylist of causing the reaction? Did you think that the stylist deliberately harmed you? Sometimes these things just happen

PerkyOchrePeer · 25/04/2026 09:42

FrenchBunionSoup · 25/04/2026 09:31

But I don't get why you would have had a falling out over a possible reaction.

If I thought I had a reaction to hair dye, I would have asked if they had any other dyes that they could patch test on me. Then I'd either try that alternative or, if they had none, let them know politely that I would have to go to another salon because of the reaction to the dye. If it later turned out not to be a reaction there would be no hard feelings. I'm not clear what happened here and why it's become so hostile?

When i found out that it was shingles I told the hairdresser and she said sorry you have shingles next time you cone in i will give you another patch test. When I recovered from shingles I phoned the salon and was told you accused me of causing a reaction so I think it's best that from now on you go somewhere else

OP posts:
McSpoot · 25/04/2026 09:43

PerkyOchrePeer · 25/04/2026 09:33

Well in my case I accused the stylist of causing me to have a reaction and if you were a stylist being accused of something you know was not true then you would ask the person to leave

Yes. Hence you are a major red flag.

What did they say when you apologised before? You must have done so when you realised you had falsely accused them, right?

MudRitual · 25/04/2026 09:44

PerkyOchrePeer · 25/04/2026 09:08

I never said I returned back to the original salon. I want to but not sure if they will take me back after I accused them of causing me to ave a reaction to their hair dye which turned out to be shingles instead

But why didn’t you phone up and apologise at the time, as soon as you discovered you had shingles rather than an allergic reaction to the hair dye?

I also remember your posts at the time, where you complained about lots of other things, like that hairdresser not using heat spray before a blowdry and being cash-only. You also said you could get her salon closed down! Bluntly, you sound like a difficult customer.

You also had several threads at the time complaining about different doctors at your GP surgery diagnosing or not diagnosing shingles and prescribing different treatments, and we’re saying you felt let down by your entire GP surgery, 111 and the entire NHS!

This is a pattern of behaviour, OP.

pinkdelight · 25/04/2026 09:44

PerkyOchrePeer · 25/04/2026 09:33

Well in my case I accused the stylist of causing me to have a reaction and if you were a stylist being accused of something you know was not true then you would ask the person to leave

This is the mad thing - from your OP I couldn't understand why you reacting to dye (even though you weren't) would make anyone fall out with a hairdresser. Even if they had caused it, it clearly wouldn't be on purpose and you'd want their help to sort it, not accuse them and fall out with them. You sound like a difficult customer and I wouldn't take you back after unjust accusations made like that. Try somewhere new and count to ten before overreacting and causing trouble.

Buscobel · 25/04/2026 09:45

There are plenty of salons that have waiting lists with specific stylists.

I think you lost your temper when you accused the stylist and she understandably won’t accept you as a client again. Find somewhere else or do it yourself.

SpottyAlpaca · 25/04/2026 09:46

Only on Planet Mumsnet could people create so much drama about getting their hair done. Utterly bonkers.

TeenLifeMum · 25/04/2026 09:47

Let’s for a minute imagine it wasn’t shingles and it was an allergic reaction - why would that be the hairdresser’s fault? After years of colouring my mum became allergic in her 50s. It’s never something she blamed on the hair dresser.

McSpoot · 25/04/2026 09:47

SpottyAlpaca · 25/04/2026 09:46

Only on Planet Mumsnet could people create so much drama about getting their hair done. Utterly bonkers.

It's pretty much on brand for the OP (now that I realise who she is).

SmellycatSmelllycat · 25/04/2026 09:51

PerkyOchrePeer · 25/04/2026 09:28

Ive never heard of a salon having a waiting list. Most salons are only too glad to accept someone because it's the client paying the salon for whatever they have done and that means money for tge salon which can only be a good thing. Besides, you have to accept a client first and then find out if you want them to continue. My friends brother is a hairdresser and he has accepted ever person who has ever phoned him for an appointment and before anyone says go to him, I can't because he has retired

I bet he hasn’t 😆.

This reminds me of in the king of queens when the manicurist tells Carrie she is leaving to have a baby and isn’t even pregnant but lies to get out of doing Carries nails.
She finds out and is barred from the salon and every time she tries to visit a different salon they tell her they are full and won’t take her.

Should I apologise to my previous hairdresser and ask to return?
cauliflowercheeseplease · 25/04/2026 09:51

PerkyOchrePeer · 25/04/2026 09:08

I never said I returned back to the original salon. I want to but not sure if they will take me back after I accused them of causing me to ave a reaction to their hair dye which turned out to be shingles instead

I don’t understand how someone can cause you to have a reaction to something? It’s your own immune system detecting substances that it thinks is a threat. So even it was a reaction in the first it’s nobody’s fault?

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