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Justine says MN is too mean and will tighten-up moderation

481 replies

noblegiraffe · 16/11/2025 11:52

Justine posted this on a low-traffic thread in AIBU and I think it deserves a wider audience than it is currently getting, especially as it is asking posters to report low-level sniping and pile-ons. Perhaps a bigger announcement is planned, I don't know.

"Thanks for raising this - it's something we've been discussing internally as we've noticed the same shift you’re describing and we agree it’s something we need to get a much firmer grip on. Debate is part of Mumsnet’s DNA, but unnecessary meanness isn’t, and it helps absolutely no one.
We’ve already put a plan in place to tighten things up. It’s not just about deleting the really obvious personal attacks, but tackling the low-level sniping and pile ons that drain the life out of threads and discourage people from posting in the first place. That means more proactive involvement from us earlier in a thread, not just sweeping up afterwards.
One thing that really helps is reporting. There are around 25,000 posts a day on here, so we really don’t see that much in real time. If something feels off, please do report it. We promise to read things in context and we’d much rather step in early than let a thread spiral.
Most people on here genuinely want to give support or perspective. When that gets drowned out by needless nastiness, everyone loses. So thank you to everyone who’s raised this. We hear you, we agree with you, and we’re working on it."

https://www.mumsnet.com/talk/am_i_being_unreasonable/5442610-the-current-state-of-mn-and-how-do-i-stop-reading?reply=148524522&utm_campaign=thread&utm_medium=share

OP posts:
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9
Locutus2000 · 16/11/2025 17:06

EleanorReally · 16/11/2025 13:24

just read the comments section in the Telegraph, eye opening.
it seems the comments section in the Guardian is mostly not open. presumably there is a reason for this.

The Telegraph comments are hilarious - you can be as racist, sexist and all round vile as you like, but you musn't say a 'naughty word'.

MNNC · 16/11/2025 17:08

Boomer55 · 16/11/2025 16:53

Keyboard warriors have been in existence for at least 25 years.

Best ignored, or get off of the thread. Don’t provide more click bait. 🤷‍♀️

Hard to ignore when Mumsnet’s moderation has resulted in the normal posters being banned or deterred, leaving so many trolls and troublemakers! Most threads are ruined now.

EchoedSilence · 16/11/2025 17:11

I know you can ignore goady threads,troll threads,arsehole posters etc but at what point do you stop engaging altogether because a glance down Active shows you the majority of threads are made up bollocks?

There's very little to keep anyone interested now. I'm another one who uses Reddit far more than MN now. At least there's some humour on there.

Interested in this thread?

Then you might like threads about this subject:

EvangelicalAboutButteredToast · 16/11/2025 17:23

Bruisername · 16/11/2025 16:57

I don’t understand how blocking works? If the poster you want to block is engaging with others won’t you just see half the conversation? And then I assume they won’t see your input so it creates a disjointed thread

I think it would be a thing of beauty. I wouldn’t have to see the blocked poster’s posts and would accept any disjointedness happily. Everyone else would still see them spouting bile, but I would just be happily not seeing the shit that they were directing at me.

Yea if the posts were quoted I’d be unable to see the quotes but I could live with that.

Locutus2000 · 16/11/2025 17:24

If redditing on a laptop I strongly recommend downloading the Reddit Enhancement Suite (RES) which lets you customise the experience in detail. Dunno why I can't link.

Also have a look at 'old reddit' which many of us find far easier to read than the tile-based nonsense which is the default.

ThatCyanCat · 16/11/2025 17:24

EstherGreenwood63 · 16/11/2025 17:03

Let's hope this includes dealing with the mra/incels/common-or-garden misogynists that are allowed to flourish here. That is long overdue.

I am not suggesting women are all sweetness and light all the time, but I really do think this has a not insignificant part to play...

EvangelicalAboutButteredToast · 16/11/2025 17:25

EchoedSilence · 16/11/2025 17:11

I know you can ignore goady threads,troll threads,arsehole posters etc but at what point do you stop engaging altogether because a glance down Active shows you the majority of threads are made up bollocks?

There's very little to keep anyone interested now. I'm another one who uses Reddit far more than MN now. At least there's some humour on there.

I use ChatGPT for advice nowadays. It’s really helpful and polite.

WonderlandWasAllAHoax · 16/11/2025 17:26

LighthouseLED · 16/11/2025 17:03

The forums I’ve been on before that allowed it basically hid posts from the blocked person saying “this post is from someone you’ve blocked” but you could still choose to click and see what they’d written if you really wanted to. It just wasn’t in your face.

Ooh, that's a good idea.

EchoedSilence · 16/11/2025 17:26

Locutus2000 · 16/11/2025 17:24

If redditing on a laptop I strongly recommend downloading the Reddit Enhancement Suite (RES) which lets you customise the experience in detail. Dunno why I can't link.

Also have a look at 'old reddit' which many of us find far easier to read than the tile-based nonsense which is the default.

Edited

They will prise Old Reddit out of my cold dead hands.

LighthouseLED · 16/11/2025 17:27

EvangelicalAboutButteredToast · 16/11/2025 17:23

I think it would be a thing of beauty. I wouldn’t have to see the blocked poster’s posts and would accept any disjointedness happily. Everyone else would still see them spouting bile, but I would just be happily not seeing the shit that they were directing at me.

Yea if the posts were quoted I’d be unable to see the quotes but I could live with that.

Edited

Actually thinking more about blocking I don’t know how it would work on.here with all the name changing. Perhaps you’d just need to keep adding to the “blocked” list.

SunnyViper · 16/11/2025 17:27

Kittlewittle · 16/11/2025 15:22

As a related point, Mumsnet needs to take a tougher stance against racism, in particular Anti-Semitism. I have seen a small minority of posters that repeatedly post extremely racist material, which is deleted when reported, but these posters are not banned.

There have also been a number of extremely Anti-Semitic posts that have been allowed to stay up for far too long. This was especially the case after October 7th.

I have had a couple do posts deleted for being anti semitic but were just challenging the Israeli state.

Damnthetorpedoes · 16/11/2025 17:30

A pet peeve, is the use (read abuse) of GIFs to close down debate.

Juvenile and frustrating.

TheAutumnalCrow · 16/11/2025 17:37

noblegiraffe · 16/11/2025 16:25

Trending is also a bit weird. I've just screenshotted this - how can a thread with only 39 posts be number 1 on trending? It might be getting lots of views (I assume that's why it's top, because people want to know what the problem is), but it's not actually getting much engagement. So it's just promoting clickbaity titles but not actually good content?

I’ve been looking at MN in the middle of the (UK) night lately for various reasons, and noticed a few posts with zero replies suddenly be promoted to the trending board. They weren’t even newly posted!

It make me think that traffic must be very, very slow these days, possibly a combination of the Big Moving Advert Shitshow and the troll apocalypse.

I’m becoming much more careful about contributing content to MN these days.

SquirrelosaurusSoShiny · 16/11/2025 17:41

The site changed during the start of 'professionally offended' posters era. The point where people became afraid to joke or had to put 'Lighthearted' in the thread title. MN should have taken a much harder line on the Dementors - they sucked the joy out of the site and made people afraid to be spontaneous. Those same people evolved to become the 'virtue signalling woke activists' who tried to police all discussion. Every pendulum swings too far, reverses and then overcorrects.

That's where we're at now. People got so tired of being silenced or policed or shut down just for telling the truth that they snapped and just started thinking: Fuck you, I might as well be hanged for a sheep as a lamb.

We're in the awkward overcorrection stage at the minute but it will eventually return to centre. If I could force people to understand one thing it's that the freedom to speak includes the freedom to be challenged. It's healthy. Democracy relies on it. The left were the worst offenders for a period and now the receipts are being cashed. It will be bumpy for a while.

DBSFstupid · 16/11/2025 17:43

Guildford321 · 16/11/2025 12:17

I don't want it to turn into mums huns though. One person's sniping is another person's robustness. I think it possibly is becoming slightly more prevalent but I think that's a reflection on people's wider societal frustrations. I'm not advocating for pile-ons, obviously but there are people who truly are deluded, idiots, rude, wrong, entitled etc and benefit from being told as much. If we all just have to make soothing tones (Celia), then there will be a mass exodus.

Agree with this.
It will just become lifeless. Like so many other things.

SixtySomething · 16/11/2025 17:44

I often imagine MN as a destresser from some people.
Get the kids to bed, have supper, crack open the wine and settle down to skimming the MN post , adding a nasty comment whenever a vulnerable poster is spotted.
So many of the posts clearly have little or no thought to them and are knee-jerk reactions.

Livelovebehappy · 16/11/2025 17:46

I wonder if some that repeatedly get their posts deleted are banned? There are some who post prolifically on here but who then suddenly disappear into the ether. 'Bluntness' comes to mind. Was a 'say it as it is' type of poster who has gone AWOL.

Keeptoiletssafe · 16/11/2025 17:46

If anyone thinks this didn’t used to happen in the good old days, I watched ‘Lady of Letters’ the other day. Can you imagine her on here?!

SquirrelosaurusSoShiny · 16/11/2025 17:48

I do confess I get fed up with a handful of TRA Ploppers on FWR. Not because I disagree with them but because they lie, prevaricate and derail. They wildly overestimate their intelligence and do some amazingly word salady mansplaining. I'm in awe of the patient, intelligent women who respond to them as though they're engaging in good faith. They're not. They're like the South Park kid bleating 'Respect my authority' over and over again. It's a really insidious derailing tactic and I wish MN told them: engage in good faith. Don't mansplain or patronise, especially when you're not clever enough to get away with it. If you just disrupt every thread and add no value we will monitor the emerging pattern.

HildegardP · 16/11/2025 17:52

Elleherd · 16/11/2025 12:48

So am I alone in not appearing to have a report button anymore?

TBH it hasn't even mattered really, as I'd already pulled back a lot of posting from the main boards, as not interested in supporting MN's direction of monetizing hatred which I assume is a calculated business decision.

Click on the 3 dots in the top right corner as if you wanted to edit your post, look at the bottom of that list, the report button is there.
It's a sensible choice of location because when one's dander is up, it's good to have a moment, however brief, to consider "is this really worth reporting or am I just feeling umpty?".

Edited to add; "monetizing hatred" really doesn't seem evidence-based.

HauntedMushroom · 16/11/2025 17:56

It's a shame she didn't realise this during the pandemic. Some of the horrendous stuff posted on here was beyond belief. People who couldn't wear masks being told they deserved to catch Covid and die and a hardcore of posters derailing threads with personal attacks. My mental health was in the toilet at the time and some of the stuff here made it so much worse, until I had the good sense to step away.

PandoraSocks · 16/11/2025 17:56

"is this really worth reporting or am I just feeling umpty"

That is a very good way of putting it @HildegardP . Check umpty levels before reporting!

Mysticmaud · 16/11/2025 17:56

MeouwKing · 16/11/2025 12:55

They are selling Mumsnet to Elon Musk and Elon doesn't like sniping and nastiness.

If that was the case, I'm done.

Legolava · 16/11/2025 17:58

SquirrelosaurusSoShiny · 16/11/2025 17:41

The site changed during the start of 'professionally offended' posters era. The point where people became afraid to joke or had to put 'Lighthearted' in the thread title. MN should have taken a much harder line on the Dementors - they sucked the joy out of the site and made people afraid to be spontaneous. Those same people evolved to become the 'virtue signalling woke activists' who tried to police all discussion. Every pendulum swings too far, reverses and then overcorrects.

That's where we're at now. People got so tired of being silenced or policed or shut down just for telling the truth that they snapped and just started thinking: Fuck you, I might as well be hanged for a sheep as a lamb.

We're in the awkward overcorrection stage at the minute but it will eventually return to centre. If I could force people to understand one thing it's that the freedom to speak includes the freedom to be challenged. It's healthy. Democracy relies on it. The left were the worst offenders for a period and now the receipts are being cashed. It will be bumpy for a while.

All of this.

PedantsOfDestiny · 16/11/2025 18:02

As a pp said, not just nastiness but lazy knee-jerk responses build up to spoil the experience ime.

Swipe left for the next trending thread