Daughter in hospital - full thickness burns

[Nightmarehairinjury]

Title says it all really. I took dd to have her hair coloured today - and she's ended up in burns ward, with full thickness chemical burn on her forehead and a 50/50 chance of needing a skin graft. WTF??? Can't believe it.

Am in bits.

(have namechanged)

Yes, fingers crossed here too. Brave girl, still can't believe this has happened. Shocking!
Stay strong, good luck at clinic x

My heart goes out to you both, something so strain gf forward abs every day to have been done so wrong is terrible, I can’t imagine how you feel x

I think that because they do it every day with no issues they've gotten complacent.

How did the conversation with your solicitor friend go? I think this is in the criminally negligent category as they didn’t follow correct procedures. The salon needs to be investigated.

I hope your DD isn’t finding the pain/ itching too bad.

When is the plan to go back to school? is she in year 11? Hopefully her friends will be really supportive but it will be hard to have such a visible injury.

Advice just now is to concentrate on dd - this is likely to be along process.

School return depends on how appointment goes tomorrow.

Her friends have been great, but she's not looking forward to going back - not least because of her bright yellow blonde hair! Hoping to get it toned before she goes back - which of course she's anxious about.

Only just seen your photos but wow! Your poor daughter! Hope she’s on the mend soon

@Nightmarehairinjury
You will struggle to find a hairdresser to do this before the legal side of things are addressed in relation to where blame lies and why this happened.

Personally, as an ex hairdresser I would be very wary of working in a client with this severe level of damage and I would not want to use any chemicals or products without medical agreement and clear guidelines on how to proceed.
I definitely would not want to do anything until it is clearly documented who is to blame for the damage and what happened to cause such high degree of damage.

If the hair has also be damaged this really limits the options too.

A salon who agrees to work on your daily hair without some degree of concern about proceeding would be a red flag for me. A salon with concern and asking for more information and guidance from specialist would be a salon more likely to be safer to proceed with.

Do not try and rectify this yourself sat home. Cost of rectifing this should be part of any settlement. If you do anything yourself at home their is a risk the salon could say some of the damage is due to yourselves.

This is really good advice

Legal things might take 12 months - can't wait until then to get her hair sorted. Dr's have already said they aren't hairdressers and won't give advice about treating/colouring her hair, but they will give advice about when her scalp is healed.

Certainly won't be doing any on scalp colouring ever again!

The appropriate authorities would have visited the salon by now, and started taking action - if you had reported this when it happened.

I think it will be quite some time before it’s good to redye, just as it’s so close to her hairline, so unfortunately she might be back to school with quite bright hair. Maybe she could get a shorter haircut and grow out the dye type combined with some wide but loose headbands (so no pulling)

I’d echo what pp said, my hairdresser was very very cautious about working on my hair and wanted me to check with dr, not from a court case aspect for mine, but just worries about being that close to a delicate area of healing.

Point taken re hairline!

But once the process is started and you have medical and other evidence recorded and a timeline record officially documented this would help at the moment non of this has been done legally.
A hairdresser is may start work on improving the appearance of hair before the legal side is finalised but before certain aspects have been addressed it puts them at risk

I have reported them to the HSE

I thought it was the local Environmdntal Health Department that was the enforcing authority for health and safety in hairdressing salons?

I think it might be too - called them and went to voicemail so will try again later.

Mood I'm in I'd report them to the bloody dog warden if I thought they'd listen! 😉😁😡

I'm so sorry for what happened to your daughter.

I used to work in hair and beauty claims and saw a lot of incidents like this. You'll have an easy case with a solicitor and the salons insurers (assume they are insured) will likely admit fault without it going to court once you've submitted your supporting evidence (which you have heaps of).

I'd also separately contact HSE about the incident - www.hse.gov.uk/contact/tell-us-about-a-health-and-safety-issue.htm

Talk about not reading the full thread!

Jesus !! That’s a scalp bleach !
i thought she would have had them in foils make sure u check the peroxide strength used on her scalp and make sure u find out if a special scalp peroxide was used ??
never ever used anything over 30 vol 9% peroxide strength on the scalp and if her hair light brown then I would have used 20 vol 6%
U can get her salon notes and ask to see what has been used hopefully they haven’t just wacked on salon services regular peroxide I know salons use it but scalp ones are better it stops this from happening and using a plastic bag is normal but check deffo need to b done regularly !
That must have been so painful ! And if they haven’t wrote any notes this is not a good sign either x

They said they used blondorplex - 20 vol 6%, but how would they have gotten that amount of lift in the 20 mins they say it was on for at that strength???

They didn't check on her at all, never mind every 5 - 10 mins that manufacturer says to.

This was her hair colour

I use 20 vol 6% mixed with Wella colour on my grey. I've never been burned by it. That's a crazy burn. Your poor DD.

That is an extreme hair colour change!

Someone has obviously fucked up somewhere. Hopefully HSE look into it properly.