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Would you monitor a fall alarm for a neighbour?

199 replies

poshcrisps · 09/10/2025 15:15

I have an elderly, very vulnerable neighbour who is just about to get out of hospital. He has no family. He has fallen several times.

I've just had a phone call from the hospital asking if I could be the response person for his alarm going off (I'm not sure how this works in practice).

I said yes but now I'm wondering if I've been too hasty.

What would you do?

OP posts:
Cantwaitrogetold25 · 11/10/2025 00:32

No she’s not, she might be asked to if she has a key but if she feels uncomfortable doing so she would not be expected to go into the property- maybe hand the key to the emergency services but if she declined that they would brake the door down

Cantwaitrogetold25 · 11/10/2025 00:36

They asked you to be a key holder nothing more nothing less. No one expects you to lift her up but would hope at the very least you could call for help and give them a key - hopefully karma doesn’t come back round for you. Shameful your response to this

Cantwaitrogetold25 · 11/10/2025 00:42

This thread makes me so incredibly sad as a falls prevention worker for the nhs. We actually teach people what to do if you fall and you can’t get up to try and let a neighbour know somehow - bang on the wall anything as being on the floor for help etc it will kill you if you don’t ask for help and you arseholes respond your too busy to be burdened with such - it’s disgusting

ACynicalDad · 11/10/2025 00:54

There can be very long waits for ambulances these days, and who knows what else they’d put on you. If it was a neighbour I’d lived next door to for 20 years and knew well maybe, but I d think long and hard, and it would depend on my job and family.

bluevalley · 11/10/2025 01:08

Cantwaitrogetold25 · 11/10/2025 00:28

i’m not being aggressive I’m explaining how these systems work.

the patient falls, they might push the alarm or if they have dementia they might not. If you are lucky they push the alarm it could still take hours for an ambulance to arrive.

if that was your parent/ loved one and you lived far away would you not be happy a neighbour could come to help them even if it’s was just to hind their hand waiting for the ambulance? And even in worse case scenario they die?

I asked the question would it be different if it was a child cos in 99% of cases yes people would be happy to help and that’s the problem when it comes to our aging society they are seen as a burden and ‘oh don’t agree to that cos you’ll get involved in all sorts of care’ and that opinion is wrong!

very wrong and you can still express that you can’t help any more than the alarm system! Wtf is wrong with you people? It’s basic human empathy!

WTF is wrong with you that you can't read the thread and see multiple examples of kind empathetic people who have done this and lived to regret it for very valid reasons. Perhaps you can PM the OP and arrange for you to take on the role.

Cantwaitrogetold25 · 11/10/2025 01:09

why don’t people just listen! If you fall you don’t necessarily need an ambulance but you call 111anf if you have a pendant you call them,

most pendant alarm services have a special device that work safely to lift you from the floor un injured.

if you call 111 they may get the local rapid response team to also pick you up safely.

a large number of falls however are due to urine or chest infections not treated early enough. So if you’ve had a number of falls in a short space of time it is most likely due to something like an infection or blood pressure problem!

hence why to contact the GP after each fall
and not blame the therapist

frequent falls bound also be due to an undiagnosed memory of neurological conditionx

there are many reasons and normally multifunctioral reasons people fall/ it’s not always a muscle weakness/ balance issue

Cantwaitrogetold25 · 11/10/2025 01:19

I have read the thread, I have worked as an nhs community physio for over 20 years. I completely understand the frustration of patients and their families. But we are not personal trainers which people mistake us for, we would love nothing but to give the going support many pts need but we simply do not have enough staff and the government especially recently continue to cut this. We have just been cut 3 full time physio temp staff, and another full time assistant role - tell me how we are supposed to run a 1:1 long term service with only 5 physios per borough?

bluevalley · 11/10/2025 01:28

Cantwaitrogetold25 · 11/10/2025 01:19

I have read the thread, I have worked as an nhs community physio for over 20 years. I completely understand the frustration of patients and their families. But we are not personal trainers which people mistake us for, we would love nothing but to give the going support many pts need but we simply do not have enough staff and the government especially recently continue to cut this. We have just been cut 3 full time physio temp staff, and another full time assistant role - tell me how we are supposed to run a 1:1 long term service with only 5 physios per borough?

I don't think you have read the thread, or why would you be berating people for not being kind and empathetic. And why are you barking on about being overextended in your work while simultaneously expecting the OP/others to offer up 24 hour availability to attend some neighbour they are not especially close to, including while on holiday at some distance away.

People have shared wretched stories of being called out multiple times on false alarms, or going there and being told they have to stay with them and wait for the ambulance to arrive in 5-10 plus hours, etc etc etc.

Cantwaitrogetold25 · 11/10/2025 01:33

Wow imagine the wretched heart arch of having to help a neighbour in need - truly a first world problem!

bluevalley · 11/10/2025 01:39

Cantwaitrogetold25 · 11/10/2025 01:33

Wow imagine the wretched heart arch of having to help a neighbour in need - truly a first world problem!

Oh, sarcasm. How kind. You really do seem determined to misread everything.

Could you race off from your job to do this? People have to be realistic about what they are able and willing to do.

But carry on painting others as coldhearted and flying your own flag. I really do think you should offer to be the on call person for OP's neighbour, though, as you are so sincere about helping random neighbours in need.

Cantwaitrogetold25 · 11/10/2025 01:41

It’s just truly just awful having to stay with and maybe even wait a whole 5-10 minutes or longer for someone who might die if not, just awful

Cantwaitrogetold25 · 11/10/2025 01:45

Yes I actually do go anove and beyond for my patients actually because I actually care about them. I regularly call ambulances for them when their GP refuses l, I regulary refer to other services they need that other hip’s don’t bother with. I go above and beyond for them on a daily basis because I respect them all!

Cantwaitrogetold25 · 11/10/2025 01:52

I have many times say with patients over my working hours waiting for an ambulance. I have many times argued again and again on behalf of patients to get the right diagnosis!

but at the same time we do not simply have the staff to offer the service we hope we could - we are but personal trainers! This is not our individual fault. Your argument lies with the government not us!

Cantwaitrogetold25 · 11/10/2025 01:55

Everyone has a responsibility to support the elderly not just the government. Everyone has not objection ti support the 0-5 age group and so changes need to be made to offer this same support to the over 65’s where needed

bluevalley · 11/10/2025 01:56

Cantwaitrogetold25 · 11/10/2025 01:41

It’s just truly just awful having to stay with and maybe even wait a whole 5-10 minutes or longer for someone who might die if not, just awful

5-10 plus hours. (I thought you said you'd read the thread.)

"I waited for an ambulance with the service user for 8 hours until she passed away from internal bleeding. The neighbour had a fall outside in the middle of winter in minus temperatures. That was another 8 hour wait, outside, trying to prevent her becoming hypothermic."

The poster who had to drive back several hours, when on a weekend away:
"Had to call an ambulance, wait half a day with her then had to stay in A&E with her for another 12 hours as she was confused due to dehydration and she couldn't communicate properly. Social services wouldn't give her any help because I was "looking after her" ..."

And so on.

Cantwaitrogetold25 · 11/10/2025 02:01

Did I ever say that what exceptable? No of course it’s not acceptable. I’m not I charge r the the nhs, I never claimed to be.

you complaint lies with the minister of the minister of the nhs

bluevalley · 11/10/2025 02:05

Cantwaitrogetold25 · 11/10/2025 02:01

Did I ever say that what exceptable? No of course it’s not acceptable. I’m not I charge r the the nhs, I never claimed to be.

you complaint lies with the minister of the minister of the nhs

You said "It’s just truly just awful having to stay with and maybe even wait a whole 5-10 minutes or longer for someone who might die if not, just awful."

I'm wondering are you on the piss.

Cantwaitrogetold25 · 11/10/2025 02:14

Right ok but more importantly who is the celebrity traitor?

Blinkingbother · 11/10/2025 02:20

Please say yes. You shouldn’t be expected to do more than pop round & either help them back up or call an ambulance if needed (& you are available at the time). Several neighbours are on call for someone I know - they have had to go once and all they needed to do was pop them back up in their chair as they were unable to lift themselves up from the position in which they fell.

Cantwaitrogetold25 · 11/10/2025 02:28

Yes and there are services that do just this. Safe and connected for one and the local rapid response team too,

just cos you fall doesn’t mean you have to go to hospital x

lemmein · 11/10/2025 02:39

if the ambulance service didn’t take hours to respond then I wouldn’t mind doing this - but as it is, no chance. I can’t be sitting about for 8 hours every time a neighbour falls. It’s a huge responsibility.

NoCommentingFromNowOn · 11/10/2025 02:59

Blinkingbother · 11/10/2025 02:20

Please say yes. You shouldn’t be expected to do more than pop round & either help them back up or call an ambulance if needed (& you are available at the time). Several neighbours are on call for someone I know - they have had to go once and all they needed to do was pop them back up in their chair as they were unable to lift themselves up from the position in which they fell.

But what if they do need an ambulance? You ring, or the company rings, then wait…and wait…and wait…how long are you prepared to wait for? You are called at 6.30am, you’re awake anyway so you go around, by 8am the ambulance hasn’t arrived and you are expected at work by 9, it’s a one hour journey, you’re not showered, your boss will be pissy, where do you draw the line?

Theoretically people should muck in and help. But you need your job too.

effortlesslyannoying · 11/10/2025 03:05

No. Of course not. Unless you have nothing else going on in your life?

Franjipanl8r · 11/10/2025 03:12

I have a key for my very elderly neighbours house and am “on call” just keeping an eye out. She has a carer but her family live 2 hours drive away so it’s just peace of mind that someone’s there if needed. I’ve also looked out for elderly neighbours before and got way more involved and still didn’t mind. I care a lot about community and human connection and one of the benefits of working from home for me is about being involved in my local neighbourhood community.

The thought of elderly vulnerable people just meters away from my home struggling and isolated without help makes me feel really sad. I’d have said yes but wanted to know why family weren’t asked.

AllTheChaos · 11/10/2025 03:20

MrsLizzieDarcy · 09/10/2025 17:18

If he's vulnerable and not safe at home, he needs to be in a care home. Don't enable social services to wash their hands of him because you really will end up his default carer. We live in a small village where most people know each other and I used to help out an elderly neighbour with dog walks etc, getting shopping but it got to be more and more. When she had cataract surgery, I was visiting 4 times a day to put eye drops in for her. On top of a job, home, kids and dog, it was simply too much and I read her son the riot act when he turned up on a Sunday to do his duty visit for 30 minutes! I had my number removed from her carelink line, and also from the GP surgery.

Oooh, what did the son say? Did he step up or find another woman to do it for him him?