The problem is you just heard/ listened to the headline rather than listening to the actual news report.
I saw it on the news last night. They are provided with food but don't like it, I'm guessing because it's not the type of food they are used to eating. From the news report the hotel looked like a Premier Inn.
I have every sympathy with asylum seekers but I have to say of I was escaping war or otherwise fearing for my life I would just be grateful that I was being provided for.
I also think this type of thing is providing fodder for the disenfranchised men who seem to be the ones actively protesting. People who feel they have no agency on the world are not going to look very kindly on those who they perceive as getting something for nothing.