Lighthearted thread, prompted by trying to return a dress with no returns form. If there is no returns slip included, it tells you to contact customer care. This puts you on an email/text/whatsapp automated loop where you’re sent a standard response about how to return a dress, which you’ve already explained has stated you need to contact customer care if there wasn’t a return form, who then ask for all the details again, who then send a cut and paste, who then say will contact you as unexpected volumes of people contacting them, who then contact you etc etc. Driving me insane.
Some other things:
— lengthy hold times where you go through endless options, each leading to more hold times and no answers
•as above, but someone answers and gives you another number to call. Process above repeated. Extra points if direct you back to first number
•stuck in a traffic jam, especially if need the toilet
•kids homework / last minute dress up requests from school that involve procuring stuff online or trekking round shops at the last minute
• a loop of icebreaker exercises
•the fight for 8am call to doctors. Bring back some pre-bookables 🙏
•stuck with the person who takes ten hours to tell a five minute story.
What are some things that are your idea of hell?