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Ridiculous things customers say!

450 replies

Darkclothes · 12/03/2025 17:14

I was in an Italian restaurant today in the UK. The menu was in English. The woman at the next table asked the waiter if the prawns were cooked! He said yes of course they are. She then said that it didn't specify on the menu- it just said 'King prawns with baby tomatoes in a creamy sauce'.

The waiter then said, well it doesn't specific that the chicken is cooked- but most people realise it is. DH and I starting laughing to ourselves. It made me wonder, what other bonkers things have you heard customers say?

OP posts:
AffIt · 13/03/2025 17:35

Having worked in retail and hospitality in my younger days, I have MANY, but my personal favourite was when I was working as a tour guide in Edinburgh.

The owner of the company I worked for called me into her office, howling with laughter, to show me an email from a customer who was disgusted that I, personally, hadn't gone up and down the Royal Mile prior to their tour moving the wheelie bins out of sight, as they 'lowered the tone and spoiled the experience'.

quantumbutterfly · 13/03/2025 17:36

LegoTherapy · 13/03/2025 12:15

People have sex in McDonald’s toilets?? Jeez.

....😂and they say romance is dead

Stirabout · 13/03/2025 17:38

I worked in local Chemists when I was still at school in the mid 80s

Male customer comes in and picks up
A box of condoms and some batteries.

Promise I held it together before he walked out of the door 🤣🤣🤣🤣

JeanGenieJean · 13/03/2025 17:39

My sister works in a library. A rude customer complained that a book wasn't on the shelf, but she had shelved several copies of it not long before. He was telling her how the library should employ people who know how the alphabet works, etc., so she went to the shelf and pointed out several copies to him. He said "I didn't think it would look like that".

A man she worked with, "B", was leaving to take a place at univ. Another rude customer came in and demanded B go and get something from the shelves. B replied "yes I will personally get it for you and shove it up your arse". My sister was almost hysterical with laughter and let it go as B was leaving and conveniently forgot about it when she was asked for a reference for B in the future.

Lazarusc · 13/03/2025 17:47

I used to work one day a week in a seaside kiosk. One day I sold a lady a 99 whippy cornet. She brought it back within a few minutes complaining it was too cold and asking if I could warm it up. I offered to put it in the microwave 😂

selffellatingouroborosofhate · 13/03/2025 17:49

JudgeJ · 13/03/2025 15:58

We went our first, and last, all-inclusive holiday, one woman was berating the staff because 'this f'ing tomato soup's cold', the poor staff didn't know what she was saying, or had the sense to pretend they didn't, and I tried to tell her that it was gazpacho and was always served cold. For the rest of the holiday she referred to me as 'that f'ing know it all', to be fair it was better than my private opinion of her and her party.

Red Dwarf!

JeanGenieJean · 13/03/2025 17:51

sandrapinchedmysandwich · 13/03/2025 13:48

I didn't mean raw. I meant hot and changed my post to reflect that. Which is what I think this lady would also have been getting at. Some of the posts on here are where the customer is massively unreasonable but the lady in the op's post was just asking a question. There was no need for snarkiness from the waiter and the op / husband laughing at her

I think we've found the raw prawn customer

Pinkywoo · 13/03/2025 17:53

TinyTear · 13/03/2025 14:38

I can't believe this.

When you say raw where they pink? or grey?

It's definitely a thing.

https://www.escape.com.au/escape-travel/destinations/europe/italy/matt-preston-i-paid-35-twice-for-the-worlds-best-prawns-in-sicily/news-story/eedfe7a966374f442f2e3e5a8681bc43

BearSoFair · 13/03/2025 17:53

In WHSmith, "which ink do I need for my printer? I don't know which model it is but if you're selling ink you should know" went on and on, by the end she was screeching some nonsense about "if you sold me a chocolate bar with peanuts in it I'd die so you need to be more informed about your stock" ... I never did quite work out how we went from printer ink to peanut allergy!

godmum56 · 13/03/2025 17:56

Goody2ShoesAndTheFilthyBeast · 13/03/2025 17:17

My sister gave someone a bloody good laugh a few years back. she wanted to hire a skip and the chap she phoned was going through her options - 1 tonne, 3 tonne, etc

she asked him "how much does a 3 tonne skip hold?"

She said he went silent for a moment then slowly said "three tonnes"

Obviously she was thinking about number of bin liners, or white goods etc, not weight.

not necessarily....if you filled it with polystyrene, then the contents would not weigh 2 tonnes.

Auburngal · 13/03/2025 17:56

YourHappyJadeEagle · 13/03/2025 14:59

Or play I think it called adverse music. Opera, the 1912 Overture, really heavy classic stuff. Or just someone whispering “ we can see what you’re doing” on a loop.

Shop, cafe and restaurant staff— you are far more patient than I could ever be.

Edited

Leeds Bus Station used to play heavy classical music (Wagner etc) in the evenings to deter chavs, homeless hanging in there.

I said used to as last time I got a bus at night (post 8pm) there was 2007.

You need to include Mrs Mills and Max Bygraves in your McDs toilet mix

Jibberty · 13/03/2025 17:59

Auburngal · 13/03/2025 14:55

Prawns when cooked are pink. If they are grey, they are raw.

You can have cooked prawns served cold or hot, depending on the dish.

Some prawns are pink when raw.

Auburngal · 13/03/2025 18:00

bendmeoverbackwards · 13/03/2025 17:25

Exactly. Such a stupid rule if it can’t be enforced.

We are lucky to be able to buy paracetamol in shops on the shelf in the UK. Many countries in Europe, you can only buy painkillers in pharmacies and they are not cheap. Not 50p, but €2.

selffellatingouroborosofhate · 13/03/2025 18:00

This thread has had me laughing out loud.

JeanGenieJean · 13/03/2025 18:00

katseyes7 · 13/03/2025 15:23

Not exactly customer related, but....
When shops started doing cashback, my mam used to go food shopping with my older cousin. She told me that the lass on the till had asked the customer in front of them if they wanted cashback, which she did.
My mam said to me "That's good of them, isn't it?"
She thought the shop just gave you money if you wanted it.
I had to explain that it was your money, not theirs, and that it came out of your bank account.
To be fair she was in her 70s, but still....

That's the kind of thing my auntie comes out with 😂

AuntMary · 13/03/2025 18:04

Worked in a charity shop and had a customer complain that a blouse had no price on it.
When my manager have her a price, she said it was cheaper before.
When the manager asked how she knew how much it was, the customer goes into the changing room and comes out with a price tag.

24CRZZNKKA · 13/03/2025 18:08

Whilst in my very distinctive emergency service uniform I was picking up some lunch in Tesco. A Tesco customer asked me where the coleslaw was. She was very angry that I couldn't tell her as I didn't work for Tesco........

SDTGisAnEvilWolefGenius · 13/03/2025 18:10

My son was the one asking the ridiculous question once. We were in a tea rooms, for lunch, and he asked the waitress “What’s in the beef sandwich, please?” She looked a little taken aback and replied “Beef!”

What he wanted to know is whether it had mustard or horseradish or salad in it - but that’s not what he asked. To this day, a particularly dim question is known as a beef sandwich question in this family.

PointsSouth · 13/03/2025 18:14

Auburngal · 13/03/2025 16:58

Poor child being conceived in a McDs toilet! I bet there are 00s of others

"Mum, why did you call me Ronald? Is it after the world-famous, massively wealthy, universally-admired footballer?"

"Er...yeah. That's it. Yeah - what you said."

"So cool."

"And it now occurs to me that I have about three years to come up with a good reason why your little sister is called Wendy."

DalzielOrNoDalzielAndDontPascoe · 13/03/2025 18:15

Bignanna · 13/03/2025 17:31

There’s a joke in there somewhere! Perhaps she was attracted by his Big Mac!

Or something about his couple of McNuggets with sauce Grin

PointsSouth · 13/03/2025 18:16

Jibberty · 13/03/2025 17:59

Some prawns are pink when raw.

True. But they're very expensive, embarrassed shrimp.

readingismycardio · 13/03/2025 18:19

Poppymeldrum · 13/03/2025 11:54

I forgot about this one parent that came in about 6 months ago

Her teen dd had been caught (by me) having sex in the toilets (not that unusual) with her teen boyfriend

She found out that the teen was pregnant and came storming in to blame us and 'what are you doing to do about it?!'

'Fuck all love,we are mcdonalds,not family planning'

At least give the baby a happy meal once in a while for free?🤣

Seasonofthesticks · 13/03/2025 18:21

@LegoTherapy my friend works in Starbucks, she said teens try to have sex in their loos regularly

Element4056 · 13/03/2025 18:23

Poppymeldrum · 13/03/2025 10:49

'Why the fuck has my cheeseburger got cheese on it?'

'I'm never coming back here!'

Has my mango and pineapple frappe got coffee in it?'

'Why doesn't my hamburger come with cheese?'

'Why weren't you in yesterday?i came in and you where nowhere to be seen!' (I'm not allowed a day off,but it is lovely to be recognised as been good at my job)

'I ordered a orange juice,I got an orange juice but I wanted a diet coke so why didnt you give me a diet coke?' (this one threw the orange juice in my face)

'My teenager came in the other day,smashed up the store,made a massive mess and passed out pissed in the totlets with their vape in their hand (that theyd been using)and you banned him/her,why?'

Your first sentence reminded me of a time my cheese burger didn't have cheese. Apparently you have to pay for the cheese as an additonal charge! Doesn't come as standard 🤔

Auburngal · 13/03/2025 18:26

24CRZZNKKA · 13/03/2025 18:08

Whilst in my very distinctive emergency service uniform I was picking up some lunch in Tesco. A Tesco customer asked me where the coleslaw was. She was very angry that I couldn't tell her as I didn't work for Tesco........

Had that when walking about in shops in my civvies. I said, please ask that lady wearing the uniform.

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