Ridiculous things customers say!

[Darkclothes]

I was in an Italian restaurant today in the UK. The menu was in English. The woman at the next table asked the waiter if the prawns were cooked! He said yes of course they are. She then said that it didn't specify on the menu- it just said 'King prawns with baby tomatoes in a creamy sauce'.

The waiter then said, well it doesn't specific that the chicken is cooked- but most people realise it is. DH and I starting laughing to ourselves. It made me wonder, what other bonkers things have you heard customers say?

My DS was a manager there a good few years ago…
people do indeed have sex in the toilets, take drugs in the toilets, vomit all over the toilets, and smear 💩 all over the toilets.

If someone went in for a wee and flushed after themselves, staff were ecstatic!!

My favourite has to be 'are you open' when they've walked through the unlocked door during opening hours and I've said 'hello' to them. Apparently if there happens to be no other customers in the store that's very confusing for a lot of people.

I hope you recommended a proper accompaniment for the steak 🤣

I have loads of these - Leisure offering usually charging £10 a go. We did a summer pass £60 for 10 goes. One woman thought the offer was 100 goes. Eh? For 60p a go down from £10??

Woman accused me and ignoring her and complained to the manager as I asked the person in front of her (whom she was stood very close to) if they were altogether. Lady said yes so I served the party behind them. She then kicked off because I didn't ask HER I just assumed. The only assumption made was that the person I asked, knew who she was with!

Someone left us a review complaining that the £2.50 we charged for beans on toast was too expensive so they had been forced to order chips instead. This was at 10am. They were in a playcentre so weren't obliged to eat at all. They could have waited until they got home. And the chips were the SAME PRICE AS THE BEANS ON TOAST!

I don't get this at all. Opened store at 9:45am on Sundays for browsing, not allowed to serve til 10am. Customers asked could we get them to buy a paper now. Err no.

The thing is within 5 min walk from my previous work, there are 3 shops selling papers that can open and serve customers at 7am. One of them is a 24/7 shop at petrol station. Then within a 5 min drive, there are at least 7-8 more.

Why couldn't they get their papers from these places? Then they could potentially have up to 3 more hours to read their sodding papers.

I drink this! Usually when the cups are very small. I hate strong coffee. Why is that your problem?

The woman at the next table asked the waiter if the prawns were cooked!

Perhaps what she meant was whether the prawns had been cooked from raw in the dish, or whether it was more like a prawn cocktail. After all, when you buy prawns in the supermarket you distinguish between the two.

I had a couple come to my till when l worked in a food hall (not just any kind of food hall, either). She was on her phone, and they had a full basket of stuff.
I was scanning it, neither of them appeared to have any bags, so l asked, very politely, if they'd like a bag.
No response. He stood there like a stunned mullet and she's still yapping on her phone. So l packed their shopping into a bag as l scanned it.
When l'd finished, she looked at me, and barked "DID I ASK FOR A BAG?"
I was so pissed off at the attitude, l upended the bag and tipped the entire contents back onto the counter, and chucked the bag in the bin.
I was only on a temporary contract, and quite frankly l wasn't being paid enough to put up with crap like that.
The pair of them paid with not a word, then went off with their arms full of shopping. I was praying they'd drop their bottles of wine en route to the car, but unfortunately l couldn't see the car park from where l was.

I work in an independent opticians so a bit more high end. I’d be rich if I got 10p for the amount of times I’ve been told “oh, I should have gone to specsavers” or “didn’t see you there” ha ha bloody ha!

*KerryBlues *
No, l gave MY name at reception when l checked in. The receptionists knew us, we'd gone there for years (I had four rabbits)
The (new) vet misread the details. My rabbit was called XXXX Hopkins.

Actually yesterday. Would you like a tea or coffee with your NHS breakfast - 'a cappuccino'.

Them "what's happend at the roundabout down the road, there's police there"

Me "not a clue I've been in here all day"

Them "they've been there since last night"

Me "you know more than I do"

Them "well you pass it on the way in and you've got a shop down there"

Me "no, I don't, and no we only have one store in this town"

Them "I don't know why you won't tell me, you'll know from your other shop"

Me "we don't have another shop, we do have competitors nearby. watch the news when you get home"

Years ago l worked on reception/switchboard at a big DIY place.
I had a man ring up about his order, l said "If you could bear with me, please, Mr XXX, I'll transfer you to the admin office, they'll have your details/delivery advice."
"You should call me sir!"
"I'm sorry, Mr XXX, this is reception, l don't have sight of your paperwork, so l wasn't aware that you had a title. Putting you through now...."

Customer at my checkout.
"Do you know if Sainsburys at XXX sell YYY?"
(I didn't work for Sainsburys)
"No, l'm sorry, I don't know, l've never been there."
(I'm not from here originally, and l worked about 12 miles from where l live, so l only knew the local area, not miles up the road).
"You've never been there? You must have been!" (I hadn't).
"I'm sorry, l don't, l live over ZZZ, I'm not familiar with XXX."
"So you don't know if they sell YYY, then?"
How do their minds work?

I though it was the volume of the skip not the weight it holds? So 1 ton is 1 cubic metre?

i had the opposite last week walked into home focus last week. walked past a member of staff tidying shelves..said hello and she said hello back. walked to where what I wanted was picked it up and went up to pay as was walking up another member of staff shouted at me were closed you need to leave. Place was empty but I just thought it was a quite time. yet the staff member I walked past couldn't tell me they were closed I said OK you might want to lock your doors then left what I was going to buy there where I stood and walked out.

oh that makes sense but possibly not something everyone knows, especially when its in spoken conversation?

We used to sell a baby shower game which was little resin babies that you set in ice cubes then when one pops out you shout 'my waters broke' anyway, we had a complaint once that they never arrived in the ice cubes, we had to explain that the ice has a tendency to melt!

I worked for a large mobile phone company. One was this man who insisted he couldn’t get much signal on his phone so he couldn’t use it at all and hardly made any calls or texts and he definitely couldn’t access the internet. Therefore he refused to pay his bill.

When checking said bills and where he’d been, he’d used over 40gb mobile data (this was back when that was a massive amount), he’d sent 1000’s of texts and was on phone calls across the day with calls of 30 minutes sometimes. We were also able to check if he had any dropped calls, both incoming and outgoing. There were none. He absolutely refused to believe it and continued to argue that the service was inadequate.

There was also the ones who insisted they’d never received their new upgrade phone. Quite often, after investigation, we’d find their new phone being used on a pay as you go number….in their name.

Not my problem, said by a customer when his card was declined. Er yes it is actually.

There was also the ones who insisted they’d never received their new upgrade phone. Quite often, after investigation, we’d find their phone being used on a pay as you go number….in their name.

I worked for a mobile network in the customer service back office. Where complex cases go and we could do larger refunds than front line CSAs,

One job we did was to check the accounts that were passed onto the debt collection agency the mobile network used. Most of them was customers not returning their phones within 14 days of signing up or getting new upgrade. Had various systems to check such as IMEI and SIM card use plus courier website. Sometimes it was our fault for whoever accepts the returned handsets didn't action the account correctly. One day, I had a customer with an usual spelling of a normal name. For some reason, I went onto eBay and searched his name. His username was name/postcode area. There he was selling a phone and one of the photos of the box was the IMEI number, the same one we issued to him and he claimed he sent it back. On the report notes, I copied the URL and commented - continue with the case.

Sometimes customers unlocked phones to a different network and could still trace SIM and IMEI use....

Same, in France. I’d never heard of the concept of cooking them yourself on the hot plate on the table. Clueless and very young.

If you spend a certain amount or used on x transactions, your bank decides that next payment is done by chip n pin. The number of customers that yelled at us because they don't know their PIN and why is it always here.

The banks decide on when you need a PIN transaction, not the shops and if you do 80% of transactions in the same place - ie buying cigs/vaping stuff from kiosk and then groceries. Two transactions. Do that 5 times a week at the same shop...

I did that sort of job too. I wonder if it was the same company!😂 We did investigations like that as well and it was such a satisfying thing telling them we knew exactly what was going on.

Delia's recipe for hot and sour pickled prawns doesn't cook them in a conventional way, they're marinaded for a few days and are totally wonderful.