Ridiculous things customers say!

[Darkclothes]

I was in an Italian restaurant today in the UK. The menu was in English. The woman at the next table asked the waiter if the prawns were cooked! He said yes of course they are. She then said that it didn't specify on the menu- it just said 'King prawns with baby tomatoes in a creamy sauce'.

The waiter then said, well it doesn't specific that the chicken is cooked- but most people realise it is. DH and I starting laughing to ourselves. It made me wonder, what other bonkers things have you heard customers say?

Many times while working in a shop I’d have someone use their debit/credit card to pay and then tell me to check their balance for them! Or to ‘check first if I have enough money before putting it through’ - how would I know??!!

I fell down stairs earlier in the week and I am having walking problems, yesterday the lovely guy came to clean the windows and I asked him would he mind getting my empty bin off the pavement! He insisted on taking it rould the back and asked if he could do anything else.

During one Nectar double up campaign which you double your Nectar points for things like toys, books, clothing, cookware and Taste the Difference wines. Not food, cleaning products, beer/ My friends at Sainsburys got customers who thought it applied to EVERYTHING.

Think Nectar/Sainsburys stopped this as probably too many customers thought the double up applied to everything. Cue the wasting time refunding them, putting the unspent points on gift cards.

No way !!! That's insane 🤣🤣

Happy meal, happy ending ?

Something similar happened where I work - I can’t go into too much detail but a woman requested child support from our company in the sums of 100s of thousands of pounds 🤣

Last week I heard a woman on the next table complaining loudly to the cafe staff, then sending her salad back - because the food was too cold!

I saw, I think, steak marked at 10.25p/lb, when I asked how they could sell steak at under 11p/lb I was told I was wrong. Eventually I managed to make them see the point, it should be £10.25/lb, even £10.25p is wrong.

I trained as a hairdresser and when I was a student,we had some woman come in to scream at me for this exact thing!

Same woman came back months later,with a headful of adult nits-they'd been in her hair a while
When I pointed out I couldn't do anything until she'd got rid of them,she screamed at me that I'd 'planted them there'!

The amount of people that would come in with a picture and tell us that they wanted the same colour as x celeb
Fine,but the pictures would be in black and white-wed have to get the ipad to make sure it was what they wanted

And the amount of people who would come in armed with a picture and ask for that cut
Then get pissed off because they didn't look exactly like the model
I was training to be a hairdresser,not a plastic surgeon!

My mum was a hairdresser, and had (excuse the pun) many hair raising tales. Before modern methods colouring the hair was a risky process and depended on what processes the hair had been through previously. I was working as the Saturday help on one occasion when I overheard mum ask a client who came in for a whole head colour, what she had used previously to colour her hair. On being told it was her natural colour, mum tried to say as gently as possible that she knew the hair had been coloured previously but the customer wouldn’t have it, so mum warned her that the outcome was entirely at her own risk. Said customer was escorted from the salon after kicking off because the colour came out a dull bluish green !!

My son-in-law was responsible for setting up and maintaining the on-line learning for his large High School, he probably worked more hours in lockdown than in normal times! One mother said her one child wouldn't do any of the work, what was he going to do about it?

This was me being the ridiculous customer and I'm quite embarrassed. I'd just bought my first flat age 22 (in the days that 22 year olds could actually do so) and had never lived on my own before. I was clueless. There was no hot water (the element in the hot water tank had blown but I had no idea). I phoned up Thames Water to complain that the water coming out of my hot tap wasn't hot. The person on the line was actually really lovely, polite and patient considering that I was such a pillock.

On the other side, we had a client at work (law firm) who was incandescent if he phoned up and we weren't able to attend to his case immediately as urgent tasks on other matters had priority. He told us we should only allow each solicitor to work on one case so that they would always be available immediately to that client, presumably sitting by the phone twiddling thumbs 90% of the time. He had no comprehension of that being a totally unworkable business model.

Mum was a hairdresser a very long time ago and the exact same things happened to her. Seems some things never change. She used to say that her heart sank when clients came in insisting on a particular hairstyle that she absolutely knew they would hate because their face or actual head wasn’t the right shape for it, and it would look completely different. And she would end up with the blame !!!

When I was a teenager, I worked on a pharmacy counter. I had a man come in and ask me (in all seriousness) if I had any product I could sell him that would turn metal into gold. I pointed out that if we sold that product, I would not be working on the pharmacy counter at minimum wage.

I'd find it endearing too! I'd probably have a relatively long conversation along the lines of

"Geoff! how are you? What have you been up to?" and "How's the weather near you today?"

before eventually saying "Now, Geoff, remind me of your surname so I can look your account up in the system. How can I help?"

We went our first, and last, all-inclusive holiday, one woman was berating the staff because 'this f'ing tomato soup's cold', the poor staff didn't know what she was saying, or had the sense to pretend they didn't, and I tried to tell her that it was gazpacho and was always served cold. For the rest of the holiday she referred to me as 'that f'ing know it all', to be fair it was better than my private opinion of her and her party.

Argos. Gives me chills! I worked a Christmas temp job there and it was awful! Loads of parents coming in on 23rd or Xmas eve and wanting xyz…..mostly out of stock as they were ‘the’ toy/game of the year. Obvs it was my 16 year old fault they didn’t have it for poor susie and they’d scream/shout etc.awful

Actually a lot. Of breadcrumb ham is gluten free so. I can see why some of might question it

One customer who got extremely rude as the order I had posted hadn’t arrived, she had moved and input her old address. Apparently it was still my fault.

another customer left a one star review as the plastic item had melted in the oven, ‘she even used a low temperature’ - it should never have been near an oven

multiple late delivery complaints - no love if you make an order from Canada at 4pm Xmas eve it wont arrive Xmas day

Just yesterday......

"there is no fish in this batter!!" She broke it upon to prove it and.....yes there was fish. She was adamant that there wasnt even though it was there on her plate. She said that we must have just put the batter in a forgot the fish, thats not physically possible!

But this is a woman who comes in every couple of months and every single time there is something wrong. Why keep coming back if we are so crap?!

My analogue clock is soundless.

Someone else may have already replied the same but I'm still reading the thread - your parents can ask their GP to prescribe paracetamol & ibuprofen if they need large amounts of it. I deal with ome of my parents prescriptions and they have a month's worth of 2 tablets 4 x a day prescribed every month.

You took your pet to the vet and gave your partner’s name?
And were confused when they then called you the wrong name?
That’s just plain weird.

The customer is often wrong...but the customer pays your wages.

Oh God. Me. At the dentist.

Hello, I have an appointment at 10.10, my name is 2025. She tells me I don't have one booked in.

Where am I supposed to be then?

I didn't really expect her to know, it was just the panic about what I had missed. I never did find out and there was nothing on my calendar.