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Ridiculous things customers say!

450 replies

Darkclothes · 12/03/2025 17:14

I was in an Italian restaurant today in the UK. The menu was in English. The woman at the next table asked the waiter if the prawns were cooked! He said yes of course they are. She then said that it didn't specify on the menu- it just said 'King prawns with baby tomatoes in a creamy sauce'.

The waiter then said, well it doesn't specific that the chicken is cooked- but most people realise it is. DH and I starting laughing to ourselves. It made me wonder, what other bonkers things have you heard customers say?

OP posts:
Mumof2girls2121 · 13/03/2025 20:24

Had a customer tell me a burger smelled like a dead cow, didn’t know really what to do with that 😂

Poppymeldrum · 13/03/2025 20:31

Element4056 · 13/03/2025 18:23

Your first sentence reminded me of a time my cheese burger didn't have cheese. Apparently you have to pay for the cheese as an additonal charge! Doesn't come as standard 🤔

Whoever told you that was talking out of their arse
A cheeseburger costs about 20p (could be a bit more) because of the cheese
I hope you pointed this out!

LordEmsworth · 13/03/2025 20:35

SDTGisAnEvilWolefGenius · 13/03/2025 18:10

My son was the one asking the ridiculous question once. We were in a tea rooms, for lunch, and he asked the waitress “What’s in the beef sandwich, please?” She looked a little taken aback and replied “Beef!”

What he wanted to know is whether it had mustard or horseradish or salad in it - but that’s not what he asked. To this day, a particularly dim question is known as a beef sandwich question in this family.

Out for a family dinner many years ago, the pub had a dessert cabinet (it was a classy place) and one of the desserts on offer was crumble. My brother asked what was in the crumble. The waitress looked at this crumble and frowned a bit, before answering: "I'm not sure, but I think it's fruit".

I mean, she wasn't wrong...

katseyes7 · 13/03/2025 20:35

*Auburngal *
I had a woman at my till once and she needed to put her PIN into the card reader.
"What? I don't know what it is! Can't you just put it through?"
Er... no.
So we waited (there was a queue behind her) while she made FOUR phone calls to various members of her family to find out her PIN.

Flumpaphone · 13/03/2025 20:41

Garden Centre working on the till.

Man approaches with an artificial plant "Can you tell me how to look after this?"

Me:"Maybe flick a duster over it occasionally?"

katseyes7 · 13/03/2025 20:43

I had two lovely old dears (I'm in my 60s myself, and they were a lot older than me) at my till one afternoon. They had two lots of shopping, so l scanned the first one's shopping while the other one unloaded hers onto the conveyor.
That lady taps her card on the reader, it's saying she needs to input her PIN.
She had no idea what that was. "They've never give me no number!"
Her friend comes along, ask what's wrong. I explain that her friend can't pay contactless, and she doesn't know her PIN.
She says, no problem, l'll use mine! So I'm thinking, she's going to pay for her friend's shopping, they'll sort it out later.
No. She puts her friend's card into the card reader, then inputs HER PIN.
For some strange reason 🙄it didn't work. And they're both bemused.
(I was getting that way myself by then)
Fortunately the first lady had enough cash to pay for her shopping.
People like that used to worry me, though, bless them. So easy for them to be taken advantage of by someone unscrupulous.

Cherrysoup · 13/03/2025 20:48

I was walking through the bar of an extremely popular pub in the Lakes en route back out to the garden after popping to the loo when a very well spoken lady dramatically ran up to the bar where a very young waitress was serving. She shouted ‘Well, I’m still not going to apologise’. I have no idea what she’d done, but the young woman behind the bar just stood and listened politely. Struck me as slightly mad, was she supposed to be horrified? It’s literally the busiest pub in that extremely touristy village, I doubt they’d miss dramatic lady’s custom.

LovePoppy · 13/03/2025 20:51

katseyes7 · 13/03/2025 13:02

I had a customer at my checkout one Sunday afternoon close to closing time with two packs of paracetamol, and one of aspirin.
I explained that we can only legally sell 2 items of pain relief per customer.

"The aspirin isn't pain relief, it's to thin my blood."
Reiterated that it's not me being awkward, it's a legality, the till will not process more than two items per customer and l can't let him have all three.
Whereupon he stood there and argued, with a queue behind him, until l called a supervisor.
The aspirin likely was to thin his blood, but we don't have a facility to tell the till programme that....

As a Canadian who can literally buy more than one bottle of 500 extra strength acetaminophen at Costco, I find this rule in the UK so odd.

Amberkitten7654321 · 13/03/2025 21:01

JudgeJ · 13/03/2025 20:20

Delia's recipe for hot and sour pickled prawns doesn't cook them in a conventional way, they're marinaded for a few days and are totally wonderful.

Ohh ok - I was so shocked and confused did a standard British thing of awkwardly nibbling even though I felt very nauseous!

i assumed they were probably some delicacy but am now VERY wary about ordering them abroad or will at least google the dish name properly!

anothernameanotherplanet · 13/03/2025 21:15

Parents' evening.

Dad of Y9 pupil in my form. Very high up in IT according to his separated wife. Lad was underachiever/idle. Needed a bit of parental attention.

'Hi there Anothername, I wonder if you could send me a daily email telling me how Jack had done in every lesson the day.'

I think.....
Sorry not doesn't work like that. There's no way I can get to see his 7 teachers at the end of every day. How about talking to him? I've got my own stuff to do - and I doubt if you'll read it past the first couple of days.
But say it more tactfully.

nordicwannabe · 13/03/2025 21:45

bendmeoverbackwards · 13/03/2025 17:25

Exactly. Such a stupid rule if it can’t be enforced.

You wouldn't expect it, but apparently suicide is often an impulsive act.

Putting even the very small pause in place - by making the person go to several shops - can be enough to make the person change their mind.

Deaths from paracetamol dropped by 20% after they introduced the rule.

I find it really sad to think that a suicide - so final, and devastating to the person's loved ones too - should be a preventable, impulsive act.

Fatloss · 13/03/2025 22:03

nordicwannabe · 13/03/2025 21:45

You wouldn't expect it, but apparently suicide is often an impulsive act.

Putting even the very small pause in place - by making the person go to several shops - can be enough to make the person change their mind.

Deaths from paracetamol dropped by 20% after they introduced the rule.

I find it really sad to think that a suicide - so final, and devastating to the person's loved ones too - should be a preventable, impulsive act.

I’m so glad that most retailers follow this. Those few minutes can be important. I have been in that dark place before and just knowing about the rule just made it a little harder to contemplate. I was so
lucky that I didn’t happen to go to a discount store where I saw two for one so could buy 64.

I think sale should legally be limited except in a pharmacy. Not sure how to make it work as an NHS prescription for 100 tablets would cost a lot more than the tablets. In 2033 the Royal pharmaceutical Society was calling for it but not sure what happened.

RPS calls for legislative ban on multi-buy deals of paracetamol | Royal Pharmaceutical Society | RPS

https://www.rpharms.com/about-us/news/details/rps-calls-for-legislative-ban-on-multi-buy-deals-of-paracetamol

NewNameTime2025 · 13/03/2025 23:02

I sold something on eBay, I can’t remember what but it needed to be sent in a box, not a mailing bag. I reused a box that some kitchen appliance came in. When it was delivered the buyer complained that they’d ordered something else, not the kitchen appliance. They were swearing at me, giving me their life story, etc. It didn’t enter their head to open it to see what was inside! I do wonder whether to add a disclosure in my listings that I might reuse packaging.

selffellatingouroborosofhate · 13/03/2025 23:08

Letsgetthiswrongagain · 13/03/2025 19:51

I though it was the volume of the skip not the weight it holds? So 1 ton is 1 cubic metre?

One cubic metre might be a tonne of spent uranium. It's not a big volume.

selffellatingouroborosofhate · 13/03/2025 23:16

Fatloss · 13/03/2025 22:03

I’m so glad that most retailers follow this. Those few minutes can be important. I have been in that dark place before and just knowing about the rule just made it a little harder to contemplate. I was so
lucky that I didn’t happen to go to a discount store where I saw two for one so could buy 64.

I think sale should legally be limited except in a pharmacy. Not sure how to make it work as an NHS prescription for 100 tablets would cost a lot more than the tablets. In 2033 the Royal pharmaceutical Society was calling for it but not sure what happened.

In 2033

Next time you use your time machine, please look up the future lottery numbers for me whilst you are there?

Sale already is limited in that you can't buy more than two packs of 16 at a time from anywhere that isn't a pharmacy. Those of us who get migraines need to be able to buy paracetamol over the counter at petrol stations, convenience stores, and other places that have longer opening hours. My local pharmacy is open at the same times that I work.

CorduroySituation · 13/03/2025 23:34

I really shouldn't start reading these before bed as my blood pressure is rocketing  how are people so damn thick!!

@Wellwouldthey I wonder if she's on here and read this!

70isaLimitNotaTarget · 14/03/2025 00:06

GeorgeMichaelsCat · 13/03/2025 17:19

You'd be disciplined for saying that if reported

Why?

I had some unreasonable person telling me "My tax pays your wages"

"I pay tax too"

( so in effect I'm helping to pay myself)

ShinyAppleDreamingOfTheSea · 14/03/2025 00:36

No restaurant would give you uncooked prawns

Ceviche ?

sellotapechicken · 14/03/2025 01:18

GeorgeMichaelsCat · 13/03/2025 13:42

'I pay your wages' when I worked in a shop.

im a surgeon and I get told that regularly. My colleague has been known to say ‘can I have a payrise then?’

most of mine are from parents who have fed their kid before surgery and then kicked off when I cancel their kids surgery. I do explain the risk and tell them it’s final as I’m in charge and im not having their child’s death on my conscience because they gave them Frosties that morning. That usually stops the shouting.

Before I changed to cancer surgery we had a parent feed their child whilst they were In icu sedated as they looked sad- bear in mind it is explicitly explained by all professionals that they child will not be hungry after surgery and we will look after their nutritional needs as required by tpn and then ng tube then working with slt we’ll get them to a solid diet within 16 weeks. Sadly the child arrested and did survive but with significant brain damage. The parents sued the trust and me personally because I performed the surgery.

it got all the way to court with the parents aiming to represent themselves and cross examine me before the judge read all the information and threw the case out as the child wouldn’t have aspirated without being fed McDonald’s 16 hours post op

PyongyangKipperbang · 14/03/2025 01:49

sellotapechicken · 14/03/2025 01:18

im a surgeon and I get told that regularly. My colleague has been known to say ‘can I have a payrise then?’

most of mine are from parents who have fed their kid before surgery and then kicked off when I cancel their kids surgery. I do explain the risk and tell them it’s final as I’m in charge and im not having their child’s death on my conscience because they gave them Frosties that morning. That usually stops the shouting.

Before I changed to cancer surgery we had a parent feed their child whilst they were In icu sedated as they looked sad- bear in mind it is explicitly explained by all professionals that they child will not be hungry after surgery and we will look after their nutritional needs as required by tpn and then ng tube then working with slt we’ll get them to a solid diet within 16 weeks. Sadly the child arrested and did survive but with significant brain damage. The parents sued the trust and me personally because I performed the surgery.

it got all the way to court with the parents aiming to represent themselves and cross examine me before the judge read all the information and threw the case out as the child wouldn’t have aspirated without being fed McDonald’s 16 hours post op

I was shocked by this and sent it to my DD who is on nights as an ODP. She just messaged back "Yep, doesnt surprise me"

sellotapechicken · 14/03/2025 02:04

PyongyangKipperbang · 14/03/2025 01:49

I was shocked by this and sent it to my DD who is on nights as an ODP. She just messaged back "Yep, doesnt surprise me"

It was extremely stressful and I’ll never get those 18 months back! At least with cancer surgery the patient understands the importance of the surgery.

DalzielOrNoDalzielAndDontPascoe · 14/03/2025 02:33

Goody2ShoesAndTheFilthyBeast · 13/03/2025 17:17

My sister gave someone a bloody good laugh a few years back. she wanted to hire a skip and the chap she phoned was going through her options - 1 tonne, 3 tonne, etc

she asked him "how much does a 3 tonne skip hold?"

She said he went silent for a moment then slowly said "three tonnes"

Obviously she was thinking about number of bin liners, or white goods etc, not weight.

I think he was just being obtuse and rude for the sake of it. It was obvious that she was after some kind of rough guide as to how many bin bags it could hold or what kind of jobs it should be sufficient for the waste from.

She can't have been the first customer to ask him that. I can't stand arrogant, superior people who mock you and try to make out that you must be stupid when you ask a reasonable question - just because you don't happen to know as much detail about the job/industry that they work in every single working day as they do.

I've had plenty of invoices from plumbers and car mechanics with spelling mistakes that I personally wouldn't have made; BUT considering that I wouldn't have the first clue about how to do the job that they've just done for me, I wouldn’t be such an arse as to belittle them for that.

Auburngal · 14/03/2025 06:29

The paracetamol rule only applies to tablets. Does not apply to liquids (Calpol) or powdered (Lemsip). As have scanned a customer's bottle of Calpol before 2 packs of paracetamol, and didn't block the scanning of 2nd pack of tablet. Plus she had a pack of the supermarket's own Lemsip.
Though some supermarkets may block 2 items of anything with paracetamol.

Growingupintheeighties · 14/03/2025 06:42

Many years ago a friend worked in customer service in M&S, they had a special offer on disposable barbecues.
A customer returned one complaining that there were no sausages/burgers in the box.
It was explained to them that is was a disposable barbecue kit and didn’t include food.
Customer was furious and demanded a refund not only for the one she was returning but also for the five she had in the freezer at home!

WillIEverBeOk · 14/03/2025 07:17

katseyes7 · 13/03/2025 14:18

Wexone
We were told we weren't allowed to do that.

Surely the customer could make the two packet purchase, walk out the door, then walk straight back in and go pick up the packet from the isle, then go to the register? Nothing stopping them from doing that. That's what I would have done to get around that ridiculous rule.