Never work in hospitality. Strangest things people have complained about.

[KnopkaPixie]

Here's some to get us started:

"There's broken glass on this steak."
It was fancy coarse ground salt.

"I can't eat from a square plate. It's bad feng shui."

Any more?

This was a fair while ago but I was in Cornwall I think and the Bed & Breakfast owner refused my Bank of Scotland/Royal Scottish Bank/whatever (can't remember which, as I am Australian and was only working in Scotland for a year) cheque even though it was backed up by by a cheque card. She claimed local banks wouldn't accept it.

So I walked down to the nearest bank, cashed the cheque, returned and paid her.

Didn't understand this!

The first three paragraphs are things customers said.

Well all this gives context to an experience I had years ago - had organised a moderately posh conference for work, with hot lunch and everything. Halfway through lunch the venue manager found me to say the dessert we’d ordered was stuck in traffic and the chef was making a fruit fool instead. There were actual tears in her eyes, I can only imagine how nasty people make themselves about a thing like this. Of course I said it was fine, everyone was quite happy, and when the tart arrived we had it for the afternoon break as a nice treat.

i live in the states never heard "hi guys" except 1978 ad for

deodarent waiting tables huge shooners of beer 21oz glasses carried 8-10 at a time walking across a big room and 'dude' decided to slap my backside he had a wet long night-it was snowing and i know he had to walk home

and retail fabric store working in those stores since i was 14 mom.,,
owned one,,,spent half an hour dealing with this woman wanted to barter,nooooo 1995/
fought me ,called my manager /he was wonderful boss i was so angry ,only place in the states barter are flea markets, and.ladies of the night

tattoo shop-he wanted me to erase the ink from someone else sent him to a dermatologist

“Could I have the smoked salmon bagel without the smoked salmon?”

You'd hate me, my friend ordered our food at the bar, ordered me a vegetarian pie and chips. It arrived with meaty gravy poured over it. I had to send it back. If only the gravy had been in a jug they'd only of had to change the gravy.

Mmm, well, I am considering running away and leaving my life behind.
Considered starting as a student again, at 50, with a live-in hospitality job in a remote, mountainous area.
Just humour me!
Anyhows, I almost like the idea of servicing these tits, going that extra mile to massage their ego's , be their best friend and send a message to the manager. Tell them they are always right!

That said, I already have an income, so the raw practicalities of the job might seem unappealing to most. I have a decrepit, uninterested DP, and am ready to fly!

just like the calories, eh?

Are you on the sauce?!

I love Scotland. but the weather is one reason I wouldn't want to live there, despite it being very beautiful and having a lot of things going for it

I don't understand the steak one.

She orders medium rare

Is given rare steak?

Is confused and says "yes I know but just because its fairly difficult to find it doesn’t mean I don’t want it cooked"

What is fairly difficult to find???

Agree coffee can be too hot - if it's a filter coffee and too hot water is used you burn the coffee, wrecking the flavour. If it's a milky coffee you can burn the milk. I've even burnt oat milk at home - it ruins the flavour. If it's coffee that's been kept warm in a too hot jug it will have cooked and taste like gravy.

What the frick!? That sounds like some kind of restaurant porno!

I don't like it when restaurant staff address you as "guys" either - maybe in an informal diner it's OK, but I don't think it's appropriate otherwise.

(I hate "no worries" as well - what's wrong with "you're welcome" ?)

At the start of the pandemic ski resorts were closed and English guests were being bused back to the uk as quickly as possible to try and get them home before the boarder closed.

Whole group of guests refused to leave. Wanted to stay in the chalet and “use the services we’ve paid for “. After much discussion we made them sign something and left them behind. Replied to the inevitable complaint letter with a copy of what they had signed…..

Go for it, @restingintheshade!

@Gatecrashermum Rare = very lightly cooked. Rare also means 'hard to find'.

we would accept them in the shop I worked in in Plymouth. the only restriction on it was that IF the staff member wasn't confident about Scottish currency, they should get a manager to check it. but we WOULD get them, and I was comfortable accepting them without a double check.

In this case the bee (or bird) should have the decency to pay for another glass (or pasty).

I would fish the bee out but worry about bee turds. Do bees poo? (Must trot off to google)

That said I don't mind honey which is essentially bee puke.

I have worked in hospitality all of my life and some of these are making me laugh! People are truly bonkers sometimes but I love my job and couldn’t imagine doing anything else!

Omg baby brain! How funny. Thanks for explaining

if someone insisted I call him sir, I'd ask about what his knighthood was for.

Some ice creams are not dairy?

I did once nearly break a tooth at a restaurant eating venison as there was a piece of shot embedded in the steak.