Never work in hospitality. Strangest things people have complained about.

[KnopkaPixie]

Here's some to get us started:

"There's broken glass on this steak."
It was fancy coarse ground salt.

"I can't eat from a square plate. It's bad feng shui."

Any more?

Oh god yes, but those on close had left all the glasses on the outside tables for me in the morning 😞
I knew exactly what it was but bloody hell its vile, just like the people who leave their dog shit bags by the outside chairs for me to clear up!

I was thinking about this thread after what happened last night!

Me and DP decided to go to Wetherspoons at 9.30 for dinner.
I know it’s not the best food but it’s often reasonable for the price and we are skint but didn’t feel like cooking, also it meant we could have a few drinks with our meal without paying almost £10 for a large glass of wine.

We ordered a burger and large mixed grill based on the fact they aren’t microwaved and the steak and burgers are usually nice.

Food came and me and DP looked at the mixed grill in an attempt to identify what the meat once was. It was so dry and overcooked it looked like it’d bounce, the peppercorn sauce was freezing and congealed, the jacket potato was hard and cold inside with a soggy skin, peas like cold bullets and a raw tomato that had faint grilled lines on instead of a grilled tomato.
DP also had the wrong burger.

I cringed remembering this thread and really didn’t want to complain but the mixed grill wasn’t going to get eaten. We asked a staff member to come over to look at the food and I asked nicely if he could do anything whilst apologising for the inconvenience and acknowledging it was a Saturday night.
The staff member who was a bored looking young lad looked at our meals and said about the mixed grill “Well I can ask for them to remake it but it’ll probably still be this bad, do you want me to?”
I said no thank you and waited for another suggestion like a different meal or a refund, he just said “ok sorry, I hope it’s not as bad as it looks” and walked off 😂.

We spoke to a different staff member who was very apologetic and gave us a full refund. I thought I’d get some sort of notification it had been refunded though and I haven’t yet. I really don’t want to chase it up!

The picture is of what was supposedly rump steak. I didn’t try any so it might have been better than it looked 😂

You know, @Persianpaws, I was just thinking about stories of refugees fleeing persecution who, among other desperate efforts to stay alive, resorted to cooking & eating old shoe leather. Can't think why that came to mind 😏

I bet with a bit of seasoning it’d have tasted better then this “steak”.

I had four pieces of grilled meat and couldn’t identify any of them, I bet the nutritional value would be higher in shoe leather as well!

I don’t think the original poster said they did? She said he asked where the beef was and that he still felt hungry after his meal didn’t she? I was assuming he got some form of stuffed tomato and didn’t find it filling vs what he was expecting.

Wine can become corked before bottling, so although rarer with screw tops it can and does happen.

Loving this thread!

Best one as a life long veggie was in a local chip shop, where I asked the girls behind the counter if they had anything veggie apart from chips, otherwise I'd just had those.

Girl 1 - "we've got sausages"

Girl 2 - "yes, but they're not vegetarian"

Girl 1 - "you ate sausages when you were vegetarian"

Girl 2 - "yes, but I wasn't a very good vegetarian!"

We all started howling with laughter and left them a few quid tip!

Worst one as a teenaged waitress was when I was taking the order of one table while my colleague was showing the specials board to the table of middle aged men behind me. The specials board was placed on a chair right behind where I was standing, and the blokes (3 or 4 of them) made repeated comments about how much they liked what was behind the specials board (my arse), was that on the menu, they would like a bit of that, to bite into that. Grim.

Ah @Persianpaws definitely a mistake to order any meat that needs careful grilling in a busy pub on a Saturday night! Even worse if it's on those sizzling platters where it continues cooking. I don't eat meat any more but I have had that experience in the past.

As a teenage waitress in the early 90's I had my bra undone by a pissed up dickhead whilst silver serving. I was told to carry on by the boss as the customers had paid a lot to be there.
Menopausal me would have poured the tray of veg all over him

I have worked in hospitality many moons ago cant remember any complaints now though sure there were.
I do work in NHS though and the cheek of some people with their complaints with food and drinks beggers belief 🙄 The one that sticks in head the most is someone complaining to Matron she wasn't getting enough cups of tea, and even when crash team was with a patient in the bay, she was still complaining about not getting a cup of tea!! 🤬

I died when my ex mil was asked about her meal and she replied 'the stir fry veg was awful and there wasn't enough of them'

She also demanded an avocado salad when it wasn't on the menu

She also decided she was gluten and dairy free so brought her own ingredients for chef to make her a dessert

I had this with a ceaser salad. Labelled 'V'. I asked the waitress if it was definitely, because the dressing traditionally contains anchovies. She said it was, but seemed unsure. I asked her to check with the chef, she did, came back and no, it wasn't vegetarian. I said the 'V' needed to be removed from the menu as a priority.
This was in a very 'naice' restaurant in London, not that it'd make it any better if it was at 'Joe's Caff' really. People who work with food should at least know a bit about what it is, surely!

I was at one of Jamie Oliver’s restaurants. Their standard menu at the time in ALL his restaurants.

In this situation I'd have just cared if the bee was okay! And I'd have drank the wine. I doubt bees carry any life-threatening diseases on their bodies that mean the wine wouldn't have been consumable.

She suffered third degree burns to her pelvic area, literally melted her flesh, to be fair.

Yeah it was grim that. Elderly lady. The pictures are too graphic to post on here.

That's shocking but unsurprising.
The waitress with mine was so nonplussed!
'No, It's not vegetarian, it contains fish'
'You have it labelled as vegetarian?'
'Yes'.

I am hoping she just wasn't fluent in english, rather than couldn't be bothered.

I’m currently in ikea, a woman is screaming at the till operator because she has been given one too many meatballs. Till operator has explained she won’t be charged for the additional meatball. Woman screamed that she couldn’t possibly eat eleven meatballs, so the woman on the till said she could leave it or put it in the bin, meatball woman then demanded a daime cake for the stress caused, obviously a different stomach for pudding. She’s two customers in front of me, lets see if meatball eleven becomes a projectile.

Ah yes, the different stomach for pudding.

😦

I think the pudding stomach shrinks as you get older, @KnopkaPixie - mine certainly has (to my great sorrow).

Are you in the UK, because it's illegal to shoot deer with a shotgun except for very specific circumstances (serious damage to property or to kill an injured animal)?

Well in Wales we cull due to over population as well. There's a FB page where you can buy venison offered by hunters that's nationwide. Some as whole dressed carcass, some jointed.

"Deer stalking code of practice - BASC" https://basc.org.uk/deer/advice/deer-stalking-code-of-practice/

I foolishly had a pudding yesterday after a full roast at lunchtime. Boy did I suffer a couple of hours later. Ate nothing until this morning 🙈

But with rifles (bullet) not shotguns (pellets).