Never work in hospitality. Strangest things people have complained about.

[KnopkaPixie]

Here's some to get us started:

"There's broken glass on this steak."
It was fancy coarse ground salt.

"I can't eat from a square plate. It's bad feng shui."

Any more?

The people who make and serve the cups of tea are not usually the same ones who deal with patients who have heart attacks etc. Before I studied to be a nurse I volunteered on some hospital wards. It was me or the care assistants who made the cuppas for the patients. I never saw a nurse make a patient a cup of tea, even when there were 3 of them chatting together around the nurses station, and yes, I do know the difference between chatting together, or discussing a patient's care.

As for the "wags" who try to lighten any mood or tension with cheesy jokes, the wag patient has probably spent a very uncomfortable night, worried about their symptoms and/or diagnosis, whilst also quite likely being in pain, and even overwhelmed at not being at home, at not having anyone they love, to talk to...

Yup! I always ask for it extra hot on that basis.

it doesn’t burn the coffee as the espresso shot is made the same, just the milk steamed for longer.

What does wag mean?

Roy chubby brown? Disgusting man

A wag is someone who makes a pretty lame joke.

When I was a student and worked in McDonalds:

“I’d like a double cheeseburger, no bread please?”

“No bread? Like, no bun?”

“That’s right. Double cheeseburger please. No bread.”

a few moments later, having received her order….

“I need to speak to a manager. I have burned my hand on my cheeseburger. The oils and juices are just running out of the paper and onto my bare skin. How can you serve food like this?”

“Well, err, usually we don’t!” 🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️

I've not read all responses. However the square plate one I have some sympathy about, just because it shows a place trying to seem trendy to charge more.

Yes, so you’re burning the milk. Milk scalds. You’re drinking a burned drink.

How can coffee be too hot? Just let it cool down - ffs

Once I went into a petrol station as a man came storming out ranting and raving at the checkout woman.

I asked if she was OK and she said, "oh this is nothing, once I worked in a restaurant and a man very obviously died at his table, everyone was trying to deal with it and another customer shouted at me for not getting his food out in time" 😱

Am I alone in liking the fact that a hot drink arrives too hot to drink, so there is a pleasurable process of taking larger and larger sips as it cools down to the perfect temperature?

You cannot serve it too hot! It won't get any hotter than it's boiling point.
If people are so stupid they don't think a hot drink can be hot, they require their bumps reading

I don't think you understand the laws of thermodynamics...
😊

Ah, you met my niece have you? 😂

My DH went to a friend's house for dinner when he was a teenager. His friend's mum asked him if he wanted ice cream for dessert and he said yes. She proceeded to present him with a bowl of melted ice cream!

DH waited until his mum had walked away and said to his friend "why is the ice cream not frozen?" and his friend looked at him like he'd grown two heads and said "Why would it be??"

😂😂 DH never went round for dinner again!

The people who make and serve the cups of tea are not usually the same ones who deal with patients who have heart attacks etc. Before I studied to be a nurse I volunteered on some hospital wards. It was me or the care assistants who made the cuppas for the patients. I never saw a nurse make a patient a cup of tea, even when there were 3 of them chatting together around the nurses station, and yes, I do know the difference between chatting together, or discussing a patient's care.

As for the "wags" who try to lighten any mood or tension with cheesy jokes, the wag patient has probably spent a very uncomfortable night, worried about their symptoms and/or diagnosis, whilst also quite likely being in pain, and even overwhelmed at not being at home, at not having anyone they love, to talk to...

@PlayingDevilsAdvocateisinteresting I was a ward sister at the time and we used to do breakfast and the early tea round before the housekeepers started at 8. (CCU). I also made a lot of tea for patients and their distressed relatives. Funnily enough it's rarely the very sick patients who behave like arseholes.

I worked in a restaurant that didn’t take bookings. One couple arrived and asked if their favourite table was free. It was not, although there were plenty of other places for them to sit so we apologised and offered them a different table. They made a complaint to my manager that this was “poor customer service”. I guess they expected us to evict the other diners?!

Same restaurant, lunchtime. Queue out the door. I go down the line advising people that it will be approx.. 30 minutes wait (or whatever it was) for a table. One lady gets very angry, so I advise her that we have another branch 10 minutes walk away that will be far less busy. “Oh you assume I have the time for that, do you? What makes you think I have nothing better to do? If I don’t get a table her within 5 minutes I am reporting you to head office”.

Absolute nutters I swear.

I've never heard of steak tartare before this thread. I'd have assumed it was a normal steak served with tartar sauce.

A man my dad worked with, he took his wife to a fancy restaurant about 30 years ago. He ordered the Beef Tomato. When his plate arrived he asked where the Beef was. The waitress said she would ask the chef. She disappeared into the kitchen and all the friend heard was the kitchen staff erupting into laughter, he said they were wetting themselves!

Friend didnt complain or make a scene, made his wife share some of her dinner as he was still hungry!

I was on a train where a man died (I saw the whole thing) and people were complaining because the train stopped for them to take him off the train and we all transferred to a different train.

Why? Those are two different words. You’ve even got them spelled correctly so you know they are two different words. Fine if you don’t know was tartare means, you can ask but why would you assume it meant something which isn’t spelled the same?

Regarding Scottish notes in England, our cash counting machines wouldn't recognise them and they had to be paid in separately, forgeries were rife and if we took a forgery it came out of our wages.

No one is obliged to take them, or any other UK notes for that matter.

Try spending a Scottish £50 note in Scotland, they are very hard to get rid of.

No one should have to work with the public.

I had a couple of American customers in a cafe I worked in who complained there were too many bubbles in the coke I served them. I was only 16 and tried to explain that I poured it out the can... we only serve coke from can. They asked me for a 'less bubbly coke' I had no idea what to do....

To be fair, I have been presented with one of those pre-made and put back in the orange/lemon sorbets so frozen still that it was concrete - other people were on to their coffee while I was still chipping away at it...

When I was working on the tills one Christmas Eve, everyone run off their feet, I was well overdue my break, but it was so busy the runner had been trying to swap me out with no success, and a very cross lady yelled at me because they'd run out of lamb and asked me what I was going to do about it, and was even more incensed when (at the end of my tether) I said that there was nothing I could do, I'd been on this till 4 hours, I was going to be on it at least another 4, and as a consequence, I had no idea of the quantity of lamb left, or when it would be replenished.

I did come to my senses a bit and then suggested she ask at customer services (knowing that the queue was so massive there's no way she would)

I've always fancied trying steak tartare, but it is usually quite expensive and so could be a waste of money if I don't like it.