Can't find how to change postage option on VInted - any help appreciated!

[PunishmentRoundupWithJoon]

I've changed the postage options previously on my Vinted account, but today can't find them anywhere. I'm pretty sure I've looked everywhere...Can anyone guide me in the right direction? I've looked at the 'postage' section but that's only my address. I'm looking for my options for posting to buyers.

Thank you!

I've looked in the help section and it definitely directs me to 'postage'. But there's absolutely nothing there except my address!

Vinted are carrying out a trial with some sellers where they take away the options and leave it to the buyer to choose

Exactly as dancemom says. They now leave it up to the buyer to choose what option they want. I don't see how they possibly think that can work! I'd turned off any that involved me printing out my own labels as I don't have a printer and Royal Mail as I don't like that it's not integrated with the app and there's not as much protection through them

retailtechinnovationhub.com/home/2024/8/7/online-marketplace-vinted-sparks-outrage-among-sellers-as-it-ushers-in-new-postage-option-changes

Yes having same issue. Definitely turned off inpost but 2 sellers have bought with this today.

Oh that’s annoying - I hate doing Yodel because you have to drop it off at the local garage and they’re always busy and a bit annoyed with you. So I switched this off. Whereas with InPost I have the choice of loads of lockers.

Wtf?? That's ridiculous. Some options are not possible for me -hence me trying to change them! I don't have a printer either. That's a really stupid way to do things. Was hoping it was just a glitch. Bloody hell.

Hope this isn't permanent! I deliberately only offer 2 options as they are easiest for me!

So, if the buyer chooses an option that's not possible, I ma have to cancel the order, which may well bring my rating down. Seriously unimpressed with this.

I've had 2 people buy of me recently where I've needed to print labels, I had definitely switched it off as I don't have a printer, I ended up cancelling both, now I understand why, what a ridiculous thing to do. And my app is still half English and half French which has been a glitch for over a year!

@MaybeItsJustTimeToStop - mine is also a combination of French and English! Really annoying as the language is set to English, but I figure I'm learning a new language, slowly....

I use the website rather than the app and can toggle my preferred postage options within the postage settings. Might be worth a look if you have not tried that already?

@Mulledmead - thank you, yes, I've tried both. Same on both unfortunately.

Me too, I have spent about a hour trying to find how to change postal options and as above it just gives my address. I have just had to refund a buyer as she picked in post which is a twenty min car ride to skegness.( not advised at this time of year.)
I only use Evri And royal mail. Still a small car ride but don't mind.
If vinted are trying this new system out then there's going to be a lot of refunds.

This is a ridiculous decision by Vinted. What's the point of offering every option when obviously some sellers are going to be unable to have the means to do that? They're crap on so many levels but this takes the biscuit.

Why have they done this? I only use the evri qr code option as I don't have a printer. I won't be selling anything else if they have changed it for good.

Argh FFS that explains it. After 12 months of only sending things via yodel at my request ( good local courier) someone's bought an item via inpost. I live in the middle of feckin nowhere and the nearest inpost locker is a twenty minute drive. That's why I only chose to send via yodel. Why would vinted do something so utterly dickish??? Pricks.

Thanks for the heads up on this, I had no idea

I wonder if changing the description in my items to "can only ship with evri" would work?

DD has the issue with it changing to French all the time too

This is a good idea

I've just bought a dress that was sent to Inpost . Luckily it was the Co op where we shop all the time so wasn't a problem to collect. Would have preferred it delivered here but didn't have the option.

Yeah this is BS. WHY oh why? I have added a note to my profile explaining the postage options I CAN do...🙄

I thought it was a glitch! Put my listings in to holiday mode to avoid a repeat of someone buying something I can't post which is what alerted me to the change. FFS.

Exactly the same
everyone keeps going with yodel which is miles out of my area. And I go on my postage on settings and all shows is my address. Maybe there is a problem as it seems
to be a few of us having this

Same I’ve just spent ages. If it’s just yodel they are using means I have to use car each time. So
wont be using them
anymore if it’s a permanent change

Exactly same as you x