I have ordered the series 5 washing machine which is meant to be arriving on Wednesday. I’ve now got cold feet as I’ve read their parts are poor quality and their after sales service is very poor. There is a five year guarantee, but not much use if you can’t get hold of them.
I’ve now ordered a Zanussi but it won’t arrive till next week. I just don’t know what to do.
Looked at AEG but some people report having faulty machines from the off and apparently Zanussi and AEG are run by the same company.
Please help! I can refuse the Samsung when it’s delivered.