Meet the Other Phone. Protection built in.

Meet the Other Phone.
Protection built in.

Buy now

Please or to access all these features

Chat

Join the discussion and chat with other Mumsnetters about everyday life, relationships and parenting.

Social housing electrical check.

158 replies

JenniferBooth · 08/01/2024 13:08

Has anyone had this done and what did it entail.

Ive just received a letter saying that if i cancel the electric check with less than 24 hours notice this will be treated as failure to provide access to your property and legal action may follow. God forbid i have an emergency with my elderly mum or finally get the GP appointment to get my change in bowel habits looked into and i havent even booked the appointment yet. So there was no need for the bully boy tactics.

OP posts:
JenniferBooth · 08/01/2024 20:13

@nuncestanisciuna that sounds great Might get the strip light in the kitchen fixed which hasnt worked since 1995

OP posts:
nuncestanisciuna · 08/01/2024 20:24

Blimey, and I thought my HA was a bit slow with repairs. (The service commitment is within 30 days for non-emergencies.) Hope at least they sort that!

MooseAndSquirrelLoveFlannel · 08/01/2024 21:08

The letters stating a legal outcome is a requirement that HA must put it on. I work for an HA and if we don't put that "small print" on every letter of this kind we send it means we cannot use it as evidence in court of warning of repercussions if access doesn't happen.

But it's not a case of, no access, equals court immediately. There has to be multiple attempts to gain access, reasonable adjustments, pre-legal warning letters, phone calls, home visits and often months of leg work before it ends up in court for an injunction.

The electric test is totally different to the repairs, emergency responses as well. Different teams, different operatives.

My HA has an app you can use to book appts, 92% of our bookings are attended within the designated time frame. We have 72,000 properties, and do maybe 500 no access injunctions a year. So those letters and our processes in place for booking clearly work as well.

But, we will always have a tenant like you who see the HA as the enemy yet continue to live in our properties. Don't like us, leave. We have thousands of people on our lists eager for a home.

huggleguggle · 08/01/2024 21:38

MooseAndSquirrelLoveFlannel · 08/01/2024 21:08

The letters stating a legal outcome is a requirement that HA must put it on. I work for an HA and if we don't put that "small print" on every letter of this kind we send it means we cannot use it as evidence in court of warning of repercussions if access doesn't happen.

But it's not a case of, no access, equals court immediately. There has to be multiple attempts to gain access, reasonable adjustments, pre-legal warning letters, phone calls, home visits and often months of leg work before it ends up in court for an injunction.

The electric test is totally different to the repairs, emergency responses as well. Different teams, different operatives.

My HA has an app you can use to book appts, 92% of our bookings are attended within the designated time frame. We have 72,000 properties, and do maybe 500 no access injunctions a year. So those letters and our processes in place for booking clearly work as well.

But, we will always have a tenant like you who see the HA as the enemy yet continue to live in our properties. Don't like us, leave. We have thousands of people on our lists eager for a home.

The OP won't leave.
She just enjoys a moan, most of her threads on mumsnet are issues with Social housing.
Whether it's repairs, her neighbours or one of the funniest was her complaint school parents park near her social housing to drop their kids at school....

Spirallingdownwards · 08/01/2024 21:40

Electric checks are requirements for ALL landlords not just social housing. They need doing every 5 years now.

JenniferBooth · 08/01/2024 21:41

@huggleguggle Uggh how creepy of you

OP posts:
JenniferBooth · 08/01/2024 21:41

And how VERY telling was the one thing you didnt mention.

OP posts:
huggleguggle · 08/01/2024 21:44

JenniferBooth · 08/01/2024 21:41

@huggleguggle Uggh how creepy of you

Yes, very creepy of me to look at your posts on a PUBLIC forum.... 🙄

huggleguggle · 08/01/2024 21:47

JenniferBooth · 08/01/2024 21:41

And how VERY telling was the one thing you didnt mention.

What haven't I mentioned?
That your neighbour called you fat?
That you are reeling because you and your husband are only entitled to a one bed flat because all the entitled families take up the bigger houses??
I'm not sure... tell me?

JenniferBooth · 08/01/2024 21:48

Well if you had looked a little harder you would have seen when the HA did their "get rid of it or we will destroy it" over DHs mobility scooter. I guess that one didnt fit your narrative though.

OP posts:
Desecratedcoconut · 08/01/2024 21:49

JenniferBooth · 08/01/2024 21:48

Well if you had looked a little harder you would have seen when the HA did their "get rid of it or we will destroy it" over DHs mobility scooter. I guess that one didnt fit your narrative though.

Was it in your home?

rockingbird · 08/01/2024 21:51

You didn't answer my question earlier- is this the first attempt at trying to gain access to complete the safety check? I'd say not which is why it's such a strong letter. It's a tier 3 letter to warn you that if you do not allow this compulsory check further action may be taken.. huge amounts of time and money is wasted trying to get social housing Tennant to answer the frigging door and abide by their tenancy agreement.

JenniferBooth · 08/01/2024 21:52

Oh you mean THIS I guess you didnt link the thread though because you didnt want posters to see that it came from an abusive alcoholic. I got told i was unhinged earlier for saying they prefer druggies and yet here YOU are @huggleguggle aligning yourself with the abusive alkie just to make a point against me

https://www.mumsnet.com/talk/am_i_being_unreasonable/4877365-to-think-housing-associations-should-have-more-accountability-who-they-choose-to-allocate-homes-to

to think housing associations should have more accountability who they choose to allocate homes to. | Mumsnet

DH and i have lived in a top storey block of flats in a two storey block since October 1994. 1994 to 1998 Elderly lady lived underneath us. No proble...

https://www.mumsnet.com/talk/am_i_being_unreasonable/4877365-to-think-housing-associations-should-have-more-accountability-who-they-choose-to-allocate-homes-to

OP posts:
JenniferBooth · 08/01/2024 21:52

It was parked in the hallway under the stairs It is now in a shed which DH pays for.

OP posts:
JenniferBooth · 08/01/2024 21:55

"get rid of it or we will destroy it" was an unnessacery attitude There are FOUR flats in this block so it wouldnt have taken long to find out .

OP posts:
Twopintsprick81 · 08/01/2024 21:55

Sorry, I haven't read the whole thread but I just had mine done today. I'm with karbon homes. The lady who arranged the appointment said it'd take between 1 n a half to two hours but it was less than an hour (two men came out). I was relieved as I hate having strangers in the house.

Also, I cancelled the first appointment as they gave me less than 24 hours notice, and they were fine about it and let me choose a date that was suitable for me.

Elleherd · 08/01/2024 22:09

I might be wrong, but suspect nuncestanisciuna's HA is doing their own electrical checks and upgrade program rather than a formal EICR? Especially in an H/A that does refits as part of the rental contract.
Our inspection was an EICR and focused entirely on 4 categories: 'is it dangerous', 'is it potentially dangerous', 'is it so old that we'd recommend it updated' & 'is it acceptable as is?' It was 4.5 hours by an electrician who wanted to see things a safer electrical supply. I'm deeply grateful.

Over three decades ago we were provided with a damp kitchen carcass with paper and plaster coming off the walls, a boiler, a sink and draining board on legs, with small rust spots, questionable electrics, a non working radiator, and a gas pipe.
I was grateful tbh and we were treated as tenants in a run down property trying to better our lives.

In that time, not counting what came through the results of the EICR and the boiler recently been replaced, it's been agreed the damp's caused by no proper damp course, and I'm allowed to re-plaster as much as I need. But they refused to drill out and replace the bolts that have rusted away on the door frame, or the rotting door. There are now more spongy floor boards than solid, my lino discolors because of the damp, the radiator still doesn't work, and the same now very bowed draining board, needs daily scrubbing to inhibit it's rust. (I am allowed to replace it, as long as I store the original as I have had to do with the old taps, and the remains of the filler window frame I illicitly replaced with wood.) All other fixtures and fittings and decoration are down to me.
They will do nothing about the water coming down a wall for over a year, from one of the upper flats, or the leaks. I try to still be grateful but nowadays we seem to be treated as an annoyance paying to caretaker their asset for them.

So I was very pleased when they decided to have an EICR done, and over the moon with the attitude of the electrician who did it. TBF they accepted what they already knew, once it was noted as a failed inspection by an electrician, and finally upgraded it.

kitsuneghost · 08/01/2024 22:22

huggleguggle · 08/01/2024 21:44

Yes, very creepy of me to look at your posts on a PUBLIC forum.... 🙄

I actually find it a bit weird and creepy too. I know it's a public forum but there is a line between reading current posts and looking posters up.

Elleherd · 08/01/2024 22:23

I'm not going searching the Op's history, but when you accept paying a bit less to live in difficult conditions, being treated as a decent person if you haven't behaved differently, allows you to keep a little dignity.
I understand that treating everyone as a potential problem tenant is easier, but some SH organizations have forgotten that they are landlords first and foremost, before being asset accumulators who need to tick boxes, rather than have positive relationships with their tenants. It's the breakdown of social contracts she's 'moaning' about.

huggleguggle · 08/01/2024 22:23

JenniferBooth · 08/01/2024 21:52

Oh you mean THIS I guess you didnt link the thread though because you didnt want posters to see that it came from an abusive alcoholic. I got told i was unhinged earlier for saying they prefer druggies and yet here YOU are @huggleguggle aligning yourself with the abusive alkie just to make a point against me

https://www.mumsnet.com/talk/am_i_being_unreasonable/4877365-to-think-housing-associations-should-have-more-accountability-who-they-choose-to-allocate-homes-to

Didn't link as I'm on the app and unsure how to do so.

Yes, the mobility scooter thing was unfortunate, but presumably a shared building so most likely a health and safety thing. Not ideal for you or your husband though.

I'm not taking your neighbours side or trying to have any narrative to suit me, I'm just quoting some of the complaints you've made on your threads.

They all just have the same undertone of how hard done by you are...

Multiple people on this thread work for HA's and have explained to you how the system works for booking in repairs vs booked in routine maintenance, yet you won't listen.

The letter wasn't threatening, it was just informing you!!!

But carry on being one of life's victims. You need to free up some positive mind space.

TheGrimSqueakersFlea · 08/01/2024 22:27

We've had letters like that and called to arrange an alternative day if nobody would be home. It's never been a problem

JenniferBooth · 08/01/2024 22:36

@Elleherd Yes thats a good description. I have letters from the HA that are 20+ years old and if you compare one from then to one from now the attitude is completely different

OP posts:
JenniferBooth · 10/01/2024 13:41
  1. The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 came into force in June 2020. These regulations require private sector landlords to inspect and test (‘check’) their electrical installations at least once every 5 years to ensure they are safe for use. These requirements do not extend to social landlords.

The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020

These Regulations impose duties on private landlords of residential premises in England in respect of electrical safety standards. The duties do not apply to landlords of social housing. The Regulations require local housing authorities to enforce the...

https://www.legislation.gov.uk/uksi/2020/312/contents/made

OP posts:
BoobyDazzler · 10/01/2024 14:47

I bet you’d be the first one knocking on a solicitors door if you got an electric shock or lost all your belongings in an electrical fire.

You do realise that these checks are there to keep you safe, don’t you?

JenniferBooth · 10/01/2024 14:55

Ive been living here for thirty years With some of the cowboys they use thats more likely to happen AFTER the check

OP posts: