@myyve
I can totally see why you've asked. It was unimaginable before, but those of us who were old enough to remember, through all the post 9/11 analysis, might have forgotten just how terrifying, and utterly confusing it was.
I remember it well. I was in my first year as a junior doctor, working some really tiring shifts, as it evolved on the news on a tv in the doctors mess.
It was surreal, tiredness made it moreso and I remember wondering if I was watching a trailer for a disaster film. One plane had hit one of the towers, but it still stood, and as the news was reported a second plane came...there was enough time for everything to be reported live on tv. We didnt get the news of the whole event after it unfolded...we watched the event as it unfolded and no one knew how bad it was going to get.
For such a long time it seemed that the towers had withstood the impact and somehow absorbed the planes, creating fireballs within the buildings.
Watching the news, we barely spoke, but you could see everyone in the room was confused...how it could happen, was it even real and I suppose most of us imagined that those above the impact were lost, but perhaps those far enough below might get out. Then of course, the unthinkable just kept getting worse.
There was a lot of analysis about the construction of the Twin Towers. The steel exoskeleton. That, even after impact, experts postulated wouldn't collapse. There are programs, books and articles on this that will also answer your question. In short it seems that the novel steel exoskeleton was initially so strong that the relatively light weight material of the planes was destroyed on impact. The planes were not sufficient to cause the collapse of the towers. However, they did collapse of course; the result of the explosion of fuel and the consequent heat and fire.
It was absolutely horrific. Hence some of the responses you've had here.
It sounds a little like you just haven't known where to get started with this, but with best intent -there is a wealth of information available about the buildings and why events evolved out as they did. There's a very detailed account in one of the fire fighter's biographies (Last Man Down) and some info here, as a starting point:
https://www.scientificamerican.com/article/what-structural-engineers-learned-from-9-11/