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Does anyone else feel insulted by the Tesco self service machines?

133 replies

Hamsterrace · 03/04/2023 06:31

Whenever I but a bottle of wine, which happens often, a Tesco worker has to come over and press a button that says 'This customer is CLEARLY over 25'. Why so passive aggressive? Why not 'no id required from customer'. I know I look like a bag of shit buying my wine and crisps after a long week, the last thing I need is a dig from a computer that can't even weigh pick and mix properly.

OP posts:
MeinKraft · 03/04/2023 13:33

Depends on your age. It's more hurtful when you're 26 or 27 I'm guessing. Like you could at least pretend Grin

the80sweregreat · 03/04/2023 13:39

Often the vouchers for money off things tend to be the items I'm most likey to purchase in there , which isn't a coincidence as it's obvious the club cards and loyalty cards know exactly what your buying and link it all up to the details they hold for you already.
Facial recognition tech is a step beyond all this, but I admit I was shocked at the mirrors on the self check part in my local Asda!
It's bound to creep in by stealth I suppose.
Or we will have to go through ' supermarkets control ' soon to get our shopping! I bet they would love this, if only to try and stop shop lifting and spy on us or stop the really big offenders from coming in.
It Might make more security jobs for people I suppose.

TeaserandtheFirecat · 03/04/2023 13:41

Iguanainanigloo · 03/04/2023 09:59

But yeah, I do need to add, aside from the legal protection the machines offer Tesco, they are utter bastards, and even when used correctly by staff scanning their shopping at the end of their shifts, start spouting out the usual bat shit "unexpected item in the bagging area, please remove this item" and similar whiney shite when they've done nothing wrong. Sometimes it's user error, but mainly it's just the machines being complete twats. We have one that starts shouting "sorry there is a problem with the scale" and when you attempt to reset the scale it starts stuttering "SORRY... SORR... SO....SORRY... SORRY..SO..SO..SO..SORRRRRRY...SOR...SORR..SO..SO...SORRYYYY" everyone stops and stares at it and it's highly amusing. Sounds like it's about to break into some fuck awful techno remix.

Love this! techno remix😂

TheYearOfSmallThings · 03/04/2023 13:48

They don't even look at me any more before pressing the button. That's depressing!

Me too Sad

GoodChat · 03/04/2023 13:50

MeinKraft · 03/04/2023 13:33

Depends on your age. It's more hurtful when you're 26 or 27 I'm guessing. Like you could at least pretend Grin

I'm 27 and they mostly ID me when I need them not to and 'clearly over 25' me when I have ID with me Grin

CustardySergeant · 03/04/2023 13:50

"I find with printers it's when they go through some sort of long winded warm up process which cannot be interrupted.

Five minutes of grumbling, whirring, things moving backwards and forwards. All I want it to do is print a letter yet it acts like it is getting ready to run a marathon!"

Have you got a Canon by any chance? Ours was terrible for that, but now we've got an Epson and it's fantastic.

gamerchick · 03/04/2023 13:52

It's being told to round up for charity that gets on my tits.

GoodChat · 03/04/2023 13:54

gamerchick · 03/04/2023 13:52

It's being told to round up for charity that gets on my tits.

Then you feel like you need to check if anyone around you can see the screen and get bullied into agreeing to it if there are people looking Grin

gamerchick · 03/04/2023 15:17

GoodChat · 03/04/2023 13:54

Then you feel like you need to check if anyone around you can see the screen and get bullied into agreeing to it if there are people looking Grin

I had a checkout dude just tell me to press the green button before paying. No asking me if I minded. The look he gave me when I pressed red to decline the charity bit.

Like seriously, bugger off. Nowt like a bit of guilt inducing in shops.

VimtoVimto · 03/04/2023 15:51

Dibbydoos · 03/04/2023 09:48

Yes OP I agree, some numbskull made up what thry say and it is insulting, though it may be the visual thing is a defense for underage selling regs if you look over xyz age, though he a t should say 18, right?!

I hate self checkout.

You scan the last item, put it in the bagging area and the f-ing thing is demanding payment, like you get yoyr purse out and remove your payment card, hold it in your hand whilst you scan. These machines are a menace!

Once you have paid it expects you to pack your shopping in a nanosecond, before it starts nagging you.

GnomeDePlume · 03/04/2023 16:24

CustardySergeant · 03/04/2023 13:50

"I find with printers it's when they go through some sort of long winded warm up process which cannot be interrupted.

Five minutes of grumbling, whirring, things moving backwards and forwards. All I want it to do is print a letter yet it acts like it is getting ready to run a marathon!"

Have you got a Canon by any chance? Ours was terrible for that, but now we've got an Epson and it's fantastic.

You are right, it is a Canon! I think it has an inferiority complex and goes through all the startup nonsense to prove to itself that it is really important.

CustardySergeant · 03/04/2023 16:45

GnomeDePlume · 03/04/2023 16:24

You are right, it is a Canon! I think it has an inferiority complex and goes through all the startup nonsense to prove to itself that it is really important.

Right! Get an Epson ET-2711 and you'll think you've died and gone to heaven after putting up with a sodding Canon! Seriously.

Cherrysoup · 03/04/2023 18:28

Worse is Lidl self service where the machine suspiciously asks ‘Have you scanned ALL of your shopping today?’ Er, yes, because I’m not a thief!

Hamsterrace · 03/04/2023 18:40

I forgot I made this thread.

Glad some posters realised it was actually lighthearted. You young 'uns taking everything so seriously. I've been 'ere since this was all fields, etc. Everyone that caught the tone, you're invited to mine for gin and werthers originals.

Oh, and I'm 40 this year. I will NEVER be over the fact that I don't look 25 anymore.

OP posts:
DonnaRix · 03/04/2023 19:28

I THOUGHT I WAS ALONE IN THIS!!

Last time I bought wine in Sainsburys the button to approve it on the self checkout was “customer is visibly over 25” 🥺

And they just press it with no thought or consideration!

i hate it here.

Alconleigh · 03/04/2023 19:56

You've had some amazingly po faced and literal responses OP. There does seem to be an increasing number of people on MN who don't really do humour. Which is a shame as that's what brought me here, a long long time ago.

But anyway as several others have said, wait till they don't even look a you before approving the purchase. It's brutal.

Mariposa123 · 03/04/2023 19:58

Haha my dad took umbrage with this a couple of years ago. He accosted a poor teenage tesco worker to ask why it has to use the word clearly.

the80sweregreat · 03/04/2023 20:46

I often joke ' I'm underage you know ' which provokes either an eye roll , indifference or a laugh ! Depends on how busy the person is. The younger assistants usually laugh. The older jaded ones just give me a Paddington stare ( or worse )

Makes my usually stressful ' shopping experience' a bit lighthearted for a second or two.

Namechange567775 · 03/04/2023 20:48

I always find this funny too - the person takes one look and the CLEARLY button is pressed.
Not even a moment of doubt.
My phone suggested I ‘try that one again’ earlier when I took the wrong turn using maps - never ever heard that one before, very sassy!

BenCoopersSupportWren · 05/04/2023 06:07

Namechange567775 · 03/04/2023 20:48

I always find this funny too - the person takes one look and the CLEARLY button is pressed.
Not even a moment of doubt.
My phone suggested I ‘try that one again’ earlier when I took the wrong turn using maps - never ever heard that one before, very sassy!

Oh god, if my satnav starts backchatting then I’m doomed. She already sulks if I take a slightly different route at any point. You know those journeys where you don’t need satnav for the first bit but you will for the end? If I overrule her and use local shortcuts to get to the “here be dragons from this point on” stage, she conveniently “loses satellite connection” just as I’m approaching a 14-lane, 57-exit roundabout. Or else she sulkily chirps “take the exit for Flumphammer Road” leaving me shouting “WHICH EXIT IS THAT YOU JUMPED-UP ANSWERPHONE, WHY CAN’T YOU USE ROAD NUMBERS???”

Satnavs are a whole thread in themselves, really.

PaddingtonsHat · 05/04/2023 06:34

I agree OP. Whenever they press that button a little bit of me dies inside. They might as well have called me ‘madam’.
I look my absolute best in the checkout cameras though so those can stay

Quisquam · 05/04/2023 10:08

Satnavs are a whole thread in themselves, really.

ITA - if we go a different way, because there signs the motorway is closed, it tells us, more and more frantically

“Make a U turn
Make a U turn
MAKE A U TURN”

Another time, it directed us into the Mersey!

The worst is when it tells us, as we pull up in our drive by the front door

“Drive a hundred yards to your destination!”

Er, no that would put us in the house of the people behind us!

the80sweregreat · 05/04/2023 12:52

Sat navs have a mind of their own! Lol

Ineke · 09/04/2023 08:52

@Random789 constipation relief tablet check, possibly for persons with eating disorder, anorexia etc, although I can’t see how they would suss that one out. But may be a limit on amount sold in one transaction such as paracetamol or other similar pain killers.

Ap42 · 09/04/2023 09:06

3 days post hysterectomy and this made me giggle so much.