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Tenants making viewings difficult

470 replies

areweonabreak · 03/03/2023 14:23

We have a flat that we rent out. It was my DH’s flat before we met. It’s been rented out for 10 years now (by only 2 tenants) but we’re now in a position where our own house needs a lot of money spending on it and we want to free up some capital.

we do feel bad for the current tenant, we offered them first refusal to buy the flat (it’s on the market for £90k) but they cannot afford it (even though a mortgage would probably be cheaper than the rent but they’d another thread)

we’ve had a few viewings now but all the feedback is that the tenants have told them that they don’t want to move so they’re put off as they don’t want the hassle.

we live about a 40 minute drive away from the flat so the agents are sorting out all of the viewings. The agents have suggested that it might be easier to sell if it’s empty.

We’re really not sure what to do, they’re on a rolling monthly contract at the moment.

has anyone else been in this position before?

would anyone else recommend selling as a vacant property?

OP posts:
Blossomtoes · 03/03/2023 17:17

FoxInSocksSatOnBlocks · 03/03/2023 17:13

5% 😂 You having a laugh?! 5/10% are generally a thing of the past.

Now you’re looking at 20-25% deposit before you’ll even be considered.

Apparently there are over 10,000 95% mortgage deals currently available.

www.money.co.uk/mortgages/95-mortgages

CMO · 03/03/2023 17:18

Serve them notice and sell it as vacant. It will be much less hassle.

namechange1487 · 03/03/2023 17:20

MzHz · 03/03/2023 14:40

Why don’t you try and make it work so they CAN buy it? Any chance they can get a mortgage if you drop the price low enough? You could come to a deal so they get to stay in their home and you get to free up sim cash. Perhaps legally lend them the deposit, or waive the rent so that they can save up for a few months?

WTAF

Why don't you lend them the money if you're so generous, or buy the property for them and gift it.

Interested in this thread?

Then you might like threads about these subjects:

IHaveaSetOfVeryParticularSkills · 03/03/2023 17:21

FoxInSocksSatOnBlocks · 03/03/2023 17:17

They’re very, very rare and come with a LOT of conditions so are not available to the vast majority.

It's not rare, it's absolutely on offer with most if not every major bank. I am not sure what conditions do you mean, but they are afaik just standard conditions.
While the number of mortages offered with only 5% fell compared to previous years, they are still available.

And 10% is not rare either. At all.

FoxInSocksSatOnBlocks · 03/03/2023 17:22

Blossomtoes · 03/03/2023 17:17

Apparently there are over 10,000 95% mortgage deals currently available.

www.money.co.uk/mortgages/95-mortgages

Your chances of getting them are slim to none unless you meet their very strict conditions.

ALotLikeYou · 03/03/2023 17:29

Give them notice and sell it empty.

We had the same issue with tenants we’d had for many years, despite lowering rent when they struggling and being good landlords. We’d told them we would wait to have people view the property until they had moved, as is their right, but they had said they were fine with viewings. They caused lots of problems with potential buyers. Never again.

Inyournewdress · 03/03/2023 17:33

The tenants are doing you a favour by allowing viewings. It’s normal that people who are looking at the flat will ask the tenants why they are leaving or if they have liked living there, to get info about the home, and so they may just be honestly answering questions. If they are actually going beyond that and telling the people viewing that they intend to wait to be forcibly evicted then that’s unfortunate but nothing you can do. If you want to be sure of being able to do viewings, and have more influence on how they go, you’ll have to market the flat empty.

monitor1 · 03/03/2023 17:35

Offer them 50% off their rent to allow viewings and keep the place in an appropriate state, if they refuse then give them notice. A void when selling is a predictable expense.

suzyscat · 03/03/2023 17:36

TheCraicDealer · 03/03/2023 15:33

I don't get it either. If the tenants don't want to do viewings they are entitled to refuse them, that's fair enough. OP is not forcing them. Instead of being upfront though, what they're doing is allowing viewings and then deliberately putting off potential buyers. That's not only wasting the time of the OP and the estate agent but also the people who turn up to view the property. I would not be rewarding that attitude by offering any discounts to them to put them in a position to buy the place. Instead I would giving them notice and remarket when it's vacant.

All we've told they said is that they don't want to leave. I don't think that's an unfair comment, if I were viewing a property with a tenant in it that's the kind of information I'd want to know. Yes, it would put me off massively but it's just the truth and there's not really any getting around that whilst it's still their home.

Poscapen · 03/03/2023 17:43

Why are people saying "ask them to do x and if they don't, give them notice"?
Op has to give them notice now. It's 2 months and possibly longer to actually gain possession of the property. You don't wait until you have a buyer to give notice, that could really delay the sale and would put most off.

monkeysmum21 · 03/03/2023 17:44

You could make a deal with them, kind of paying for cleaner if they agree an open day on a Saturday and have few views that day. Although, I don’t think you can trust them.
Unfortunately, the only option the left you in an eviction. Good luck.

Barannca · 03/03/2023 17:46

Actually no she can't just do as she wishes. She has legal responsibilities to her tenants. One of which is allowing them to have 'quiet enjoyment' of the property she is renting to them. They don't have to allow any viewings at all.

They don't have to allow viewing but if they don't they will have to leave earlier than they would if they did allow viewings because the owners will have no choice other than give the tenants notice to leave now. Surely it is in their interests to cooperate then they can take their time finding somewhere else to live.

LlynTegid · 03/03/2023 17:48

The agents could be helpful and considerate and have proposed a time (say a couple of hours one morning or afternoon a week) when viewings take place. Earn their money for once.

Boopydoo · 03/03/2023 17:49

Ponderingwindow · 03/03/2023 14:33

Your tenants don’t have to cooperate with viewings. If they do allow viewings, the place can be a mess and they can be present and say anything they want.

you are trying to keep them in place because you want the income while making their lives complicated with the viewings.

there is really no dilemma here, serve them proper notice and market the property once it is empty.

one other option is to offer the tenants an incentive to cooperate. Discount their rent in exchange for viewings. You can also write up a contract that guarantees them a generous payment in exchange for moving out in a timely fashion. Letting the place sit empty will probably be cheaper, but you will have to figure out the break even point.

I am in exactly this position and from my point of view its hell, I have people traipsing through my home two or three times a week. I have two autistic sons, my eldest one rarely leaves the house, but now we are forced to sit on our own front wall whilst people look round our home. Been living in this hell since last year.
@areweonabreak evict your tenants and sell the empty house, have some respect for the people who have paid rent for the last 10 years and give them some dignity. We have none and are living in some sort of hellish limbo right now in the middle of a housing crisis and with nowhere else to go to.

Timeforchangeithink · 03/03/2023 17:49

Just serve them notice. Shame really if they had played ball they might have had 4 months to find something else instead if 2. I wouldn't buy a property with a sitting tenant unless it was to rent out.

Logburnerperils · 03/03/2023 17:50

Turf them out YOUR property as soon as you legally can. Not worth the hassle doing it why they are there. Put some money aside to pay for any damages that will probably occur.

ivykaty44 · 03/03/2023 17:51

give notice and then sell

Justkeepingplatesspinning · 03/03/2023 17:56

That's a shame that the tenants can't afford to buy your house off you. There's no way to work with them to get the deposit together so they can buy it? If you have to go through eviction, legal costs etc if they refuse to go, and then covering council tax etc etc while selling it as a vacant property, you might end up spending as much as including whatever % of the deposit.
The alternative is to sell as a buy to let with fabulous sitting long-term tenants.

Poscapen · 03/03/2023 17:57

Boopydoo · 03/03/2023 17:49

I am in exactly this position and from my point of view its hell, I have people traipsing through my home two or three times a week. I have two autistic sons, my eldest one rarely leaves the house, but now we are forced to sit on our own front wall whilst people look round our home. Been living in this hell since last year.
@areweonabreak evict your tenants and sell the empty house, have some respect for the people who have paid rent for the last 10 years and give them some dignity. We have none and are living in some sort of hellish limbo right now in the middle of a housing crisis and with nowhere else to go to.

You don't have to be in this position. As said many times above, you do not have to allow viewings.

MovedByFanciesThatAreCurled · 03/03/2023 17:58

VenAqui · 03/03/2023 14:29

It clearly wasn’t

It clearly was.

Lolacat1234 · 03/03/2023 18:00

I've seen properties up for sale with tenants in situ, can't you market as an investment property and see if a landlord/property portfolio person bites?

WombatChocolate · 03/03/2023 18:01

Another one saying follow your contractual procedure and give legal notice and only market the property after vacant.

Trying to have rent coming in from tenants AND to market it for sale at same time is trying to have your cake and eat it.

Never mind the issues you’ve had already, bear in mind that no-one can exchange and mortgage companies won’t release any money until properties are vacant……and you can never guarantee a property will be vacant until it actually is. Many tenants don’t move out when they are expected or when notice expires and have a legal right to legal eviction proceedings which can take many months. No LL or buyer can be sure that won’t happen. This is a key reason why it it advised to have vacant possession before marketing.

So many so-called accidental LLs decide they need to sell, but haven’t factored into their costs and revenues that it is inevitable that there will be a vacant period with no rent incoming, because they need to have vacant possession to market and then until they actually complete on the sale. Lots of amateur LLs say they can’t afford to have this void as they have to pay their mortgage. Well this means they couldn’t afford to be a LL, because it is pretty inevitable that this will happen….not knowing suggests a lack of through investigation into the issues of being a LL before starting.

Everyine thinking about being a LL should also consider what will happen when they don’t want to do it anymore and the costs and issues invovled in stopping. There is likely to be capital gains tax, plus a period of no rent whilst the property is marketed and sold, quite likely some money to be spent on a few repairs or decorations. Plus, vitally, LLs need to appreciate the timescales invovled in giving legal notice (can’t be done until at least 4 months into a 6 month contract) and factor in that a tenant might not leave when expected and legal eviction processes might be required. Essentially it means a LL wanting to sell, probably needs to be serving that notice close to a year ahead of the date they need to sell. Lots of amateur LLs haven’t thought that through and the cost implications.

Boopydoo · 03/03/2023 18:01

Poscapen · 03/03/2023 17:57

You don't have to be in this position. As said many times above, you do not have to allow viewings.

I know, but with so little information from the LL what do I do, emails saying you might get to stay, you might not, the house might sell, it might not, I haven't given you notice yet....

There's the unsaid threat hey! And no indication of how long he's going to try selling for.

lurchermummy · 03/03/2023 18:04

I'm in a similar position and will ask the tenants to move out then sell vacant. It does mean missing out on the monthly rent but it can be cleaned and staged and hopefully sell quicker. Swings and roundabouts.

WombatChocolate · 03/03/2023 18:06

If I was a buyer, I woukd t view a property with tenants in it…for the reasons mentioned above. It could easily be a year until the sale could complete.

If I did somehow view a property with a tenant in situ, my first question would be about when notice had been served. I woukd expect the estate agent to confirm they had seen documentary proof of it. If legal notice hadn’t been served, I would run for the hills. Remember, at least 2 months (from the date of ren being due) notice is necessary and sometimes more time has to pass before it can be served, depending on the contract. So, a tenant is extremely likely to be around for many more weeks….and crucially there’s no knowing how long for, as legally they can remain after it expires and go through long drawn out legal eviction proceedings.

Most solicitors will advise a buyer that a property with a current tenant is problematic and can delay or scupper a purchase.

As a seller, you need to realise that and as so many have said, serve notice, wait for vacant possession and then market it.

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