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Are patients not washed any more in hospital?

814 replies

Shortkiwi · 14/01/2023 23:08

I am a nurse of over 40yrs plus. My 93 yr old father has been in hospital for a week. We have visited every day and had to wash and shave him in the afternoon or evening because it hasn’t been done. When I asked if he could be showered one evening, for the next day, I think they showered him but without using soap or shampoo, basically hosed him down from what he reported. His hair was definitely not washed. His teeth have not been cleaned without us doing them. Shaving is definitely not on the agenda. When I was a young nurse it was a given that patients were bathed each day, either in the bathroom or in bed. Teeth/dentures were cleaned and male patients shaved. We were admonished if these things weren’t done. Dad’s ward was very quiet today with several nurses chatting at the nurses station. They were very happy to get us any personal items we didn’t have. I just think if it wasn’t for us he wouldn’t be clean. He actually said, through his dementia, how much better he felt today after we showered him and washed his hair and said it would last him for a while! Which it won’t of course!
We had a list, in the old days, in terms of total patient care, in which we had to tick off items of personal hygiene for every patient in both our theory and practice. I’m sad for those that might not have relatives to attend to personal hygiene these days. It has never been discussed that we would do it, it’s just not been done. Basically, we have had to take the initiative. Years ago there were charts and care plans at the end of the bed, now it’s all computerised. I can excuse the 3 days of hell in A&E but not these last 4 days on the ward. My Dad is not mobile unless he has a lot of help and he is confused.

OP posts:
LivelyBlake · 04/09/2025 11:29

So sorry this has happened to you, Trine1. I hope you are feeling better.

been and done it. · 04/09/2025 11:57

been and done it. · 15/01/2023 00:52

My experience too with a broken back. They just shoved the plate in front of me and buggered off. I could hardly breathe talk and certainly couldn't move. I just went hungry.

Same here

NannaKaren · 04/09/2025 16:43

My Father recently passed away. Whilst in hospital, the Nurses all stood or chatted around the Nurses Station and were loathe to look you in the eye if you dared to loiter to ask a question

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NannaKaren · 04/09/2025 16:45

HalfasleepChrisintheMorning · 22/01/2023 13:53

Update, he was washed today but they seem to have forgotten he has teeth! He can brush them but needs them to pass him his brush/ paste/ bowl to spit in.
I’m going to print this and politely give it to the ward matron/ sister
mouthcarematters.hee.nhs.uk/wp-content/uploads/sites/6/2020/01/MCM-GUIDE-2019-Final.pdf

👍

Boomer55 · 04/09/2025 16:54

Shortkiwi · 14/01/2023 23:08

I am a nurse of over 40yrs plus. My 93 yr old father has been in hospital for a week. We have visited every day and had to wash and shave him in the afternoon or evening because it hasn’t been done. When I asked if he could be showered one evening, for the next day, I think they showered him but without using soap or shampoo, basically hosed him down from what he reported. His hair was definitely not washed. His teeth have not been cleaned without us doing them. Shaving is definitely not on the agenda. When I was a young nurse it was a given that patients were bathed each day, either in the bathroom or in bed. Teeth/dentures were cleaned and male patients shaved. We were admonished if these things weren’t done. Dad’s ward was very quiet today with several nurses chatting at the nurses station. They were very happy to get us any personal items we didn’t have. I just think if it wasn’t for us he wouldn’t be clean. He actually said, through his dementia, how much better he felt today after we showered him and washed his hair and said it would last him for a while! Which it won’t of course!
We had a list, in the old days, in terms of total patient care, in which we had to tick off items of personal hygiene for every patient in both our theory and practice. I’m sad for those that might not have relatives to attend to personal hygiene these days. It has never been discussed that we would do it, it’s just not been done. Basically, we have had to take the initiative. Years ago there were charts and care plans at the end of the bed, now it’s all computerised. I can excuse the 3 days of hell in A&E but not these last 4 days on the ward. My Dad is not mobile unless he has a lot of help and he is confused.

I used to go in sort out my husband Mum, and Dad.. No good relying on hospital staff any more.

3678194b · 04/09/2025 17:35

It really is in a sorry state. I've had relatives in and faced similar issues. Also things you wouldn't usually think of like getting a hairdresser willing to come in, chiropodist if you can't cut the nails yourself, and additional things like cut their nasal hair. This is for longer term stays.

Go to your MP, as I have, basic care and hygiene like getting a wash, hair cleaned etc are basic things everyone should except. I feel sorry for people who are in hospital medium or long term who have no relatives or friends to check on them.

MonsoonMadness · 04/09/2025 19:26

been and done it. · 04/09/2025 11:57

Same here

It was happening years ago. I wasn't brought food at all sometimes in hospital after I had my first child and was in a terrible state. They just forgot about me.

nopuppiesallowed · 04/09/2025 20:20

In 2005 - 2007 my mother was regularly in and out of hospital. Each time she was admitted, we had to take her food in for the first few days. She had to follow a strict gluten free diet and it took a along time before she was given food she could eat. And in 1998, à terminally ill hospitalised friend was given tea in plastic cups. They were left in a row on her hospital over bed table. Problem was, she was too weak to lift the cups to her lips. When I visited her, she gulped down the pineapple juice I gave her. I complained to the doctor and nurses on duty...

Boscoforever · 04/09/2025 21:08

I'll probably have my arse handed to me on a plate....but it is lazy attitiude and just not seen as a priority, in my opinion.
I worked for years on an extremely busy surgical ward. Very ill patients. Every single one was washed in the shower daily, drips and all. The odd patient went to the basins themselves and a handful were bed bathed if very unwell.
It is disgusting not to wash patients properly. And i cant listen to the 'no time' complaints. It is a basic necessity. You chat to the patient, find out how they are doing, who lives with them, how will they manage at home, who will be able to help if any one? It takes 10 fricking minutes to wash someone, 2 to brush their teeth. They will feel 100% better, it keeps them moving, reduces infections, and just gives people such a boost. It's a disgrace if people are not washed.
Nurses are too busy now looking up blood results and doing other 'Dr' jobs that they have been encouraged to do. Fine, do it if you want, but if you have time AFTER the washing. Feeding and then washing, if that isn't done, you are not nursing.
I'm a sister in an extremely busy front line unit. I don't need anyone to tell me I don't know or understand, I do know. Just wash your patients.

cocktailclub · 05/09/2025 06:34

In many cases I don’t believe the wards are too busy. I’ve nursed on busy wards where the basics still get done. I believe in most cases it is due to a lack of competence and care and leadership in nursing staff who have degrees and don’t think basic patient care is anything to do with them.
I’ve had contrasting experiences with my elderly parents. One had amazing nursing care and personal care and thrived. One in a different hospital had no care, down to not being supported to eat or drink or washed.
ward managers hide behind paperwork and set terrible examples.

MonsoonMadness · 05/09/2025 06:41

cocktailclub · 05/09/2025 06:34

In many cases I don’t believe the wards are too busy. I’ve nursed on busy wards where the basics still get done. I believe in most cases it is due to a lack of competence and care and leadership in nursing staff who have degrees and don’t think basic patient care is anything to do with them.
I’ve had contrasting experiences with my elderly parents. One had amazing nursing care and personal care and thrived. One in a different hospital had no care, down to not being supported to eat or drink or washed.
ward managers hide behind paperwork and set terrible examples.

What’s happened to the ward sisters who used to rule the ward with a rod of iron. Do they not exist anymore? When my father was dying he was terrified to be in hospital. He said nursing staff would ignore people crying out in pain or a man who fell on the floor and was just left there calling for help. He had to get out of bed to help the man up .

Foxywood · 05/09/2025 07:28

Lbnc2021 · 22/01/2023 22:12

I had major surgery 12 years ago and was left to sit in my vomit and mess. My mother and husband had to help me to the bathroom to get washed. Two nurses stood puzzled because they didn’t have a clue how to work the shower. 3 days it took before my vomit stained bed was changed and that was after my husband had to ask them where the bed linen was kept as he was going to do it himself. When my baby boy was in special care he vomited all over himself and was left screaming while the staff all sat around the nurses station reading magazines. I was met with an eye roll when I asked if someone could change his bed and the nurse flung down her magazine and went to put a clean sheet over the dirty sheet and wasn’t pleased at all when I said she could hold my son while I changed his bed properly, she asked what was wrong with it and I replied would you sleep in your own vomit. Again this was years ago and nothing to do with cutbacks and staff shortages, just sheer laziness.

Was this recent- sorry see it was years ago

Foxywood · 05/09/2025 07:33

What’s happened to the ward sisters who used to rule the ward with a rod of iron. Do they not exist anymore?

well workers have many more rights than on the past - it’s very hard to sack someone so the lazy ones stay on plus no senior staff member wants a bullying accusation against them - which of course can be made over anything nowadays.

DilemmaDelilah · 05/09/2025 09:40

I was in hospital for two weeks, extremely unwell with chemo toxicity, and unable to get out of bed to wash for the first 4 days. I was washed every day, but not offered any help with tooth brushing or given a bowl and beaker of water to do this with. After those first few days I was helped to wash at the basin in my side room for the next few days. I couldn't do it all on my own as I could barely stand. Once I was well enough to walk to the shower (with a walker) I showered myself - there was a shower stool available to sit on and pull cords for emergency help.

I was lucky to be in a side room for most of the time, I am not sure I would have had as much help on us main ward.

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