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Help! Fb messenger isn’t showing marketplace messages??

45 replies

daisydalrymple · 13/11/2022 14:14

I’ve been selling stuff on fb marketplace. All of a sudden yesterday, my messages from marketplace just disappeared from messenger. All other messages on messenger off my contacts are still there, but the marketplace ones are blank.
Any ideas please? I read something which said I might have archived them by mistake, but it doesn’t look like that. I don’t know what to try.

OP posts:
ThePug · 13/11/2022 14:34

Mine does this too, it's really annoying. Try searching for a word / name you know is in the message and you might find it that way. I think marketplace messages are in a different 'inbox'.

daisydalrymple · 13/11/2022 16:33

Thanks. The problem is they’re messages off people who want to buy my listings, but I don’t know who they are to search them 🤦🏻‍♀️ I’ve tried searching the item name but nothing comes up. The icon next to the marketplace messages just went blank yesterday afternoon and it’s empty despite having had lots of messages yesterday 😭
I’ve edited the items I’m selling to say please pm me not through marketplace, but I’ve had another ping through that’s not showing 😭
thank you for replying.

OP posts:
daisydalrymple · 13/11/2022 16:37

Oh it’s just magically come back all by itself! I don’t want to close it now in case it disappears again 🤦🏻‍♀️🤣

OP posts:
Catlitterqueen · 13/11/2022 16:42

I couldn’t find mine either yesterday! Maybe messenger had a blip? Off to check mine to see if they are back.

OhmygodDont · 13/11/2022 16:58

Mine was playing up earlier I had to open them via marketplace.

megacat · 13/11/2022 17:02

Mine is currently doing this, but you can access the messages through marketplace instead of messenger.

AdventuringAway · 13/11/2022 17:04

Mine is doing it too. If I go to the listing of an item I’m hoping to buy it gives me an option of “open chat” instead of “message seller”. Really irritating!

Cleothecat75 · 13/11/2022 21:55

I’ve got the same/similar problem. When I go on to messenger and click on the marketplace option to see my messages it says ‘No messages, new messages will appear here’. Except I know there are new messages, because I’ve had notifications to say there are new messages. I can open them from the fb site, but that’s really not as easy to do.

Trigson · 14/11/2022 11:44

hello mines have disappeared too?

wtfisgoingonhere21 · 14/11/2022 11:49

Happened to me last night but seems to be back now

Glitch

thenewaveragebear1983 · 14/11/2022 13:29

Mines currently doing this, obviously a glitch in the system somewhere.

HelenRichardson · 14/11/2022 20:38

Mine have disappeared also! How frustrating what can I do?

grizeldatealeaf · 14/11/2022 20:54

Mine are not coming back I just don’t know what to do .. 3 days .. I blocked a dodgy guy and hit report now they’ve all gone I’ve googled but it says bring him out of archive I can’t as he’s gone due to my reporting
ang offer ideas please 🥲I’ve so much il for sale

grizeldatealeaf · 14/11/2022 20:54

Exactly same 🤦🏻‍♀️I’m hound nuts

Pegasushaswings · 14/11/2022 20:57

Mine have also disappeared, honestly can’t FB get anything right!?

Whycanineverever · 14/11/2022 21:10

Mine has done it too. Hopefully they come back.

Motherofalegend · 14/11/2022 21:16

Mine are the same and since yesterday. So annoying - says the same that no messages there, but still showing as an unread message.

thenewaveragebear1983 · 15/11/2022 05:27

If you go into marketplace there is an inbox, I can view my messages there.

Paranoidandroidmarvin · 15/11/2022 05:33

Mine did this. So I uninstalled and reinstalled it yesterday and they came back

ButAmI · 15/11/2022 05:48

Mine are doing this too and I have to get to them through marketplace on the Facebook app. So annoying.

emanonsah · 15/11/2022 06:23

Mine did this too- I was en route to a guys house and couldn't see his address!

I deleted the app and re installed. It solved the problem

grizeldatealeaf · 15/11/2022 06:30

Will you lose all your dale posts if you uninstall? And reinstall 😳

grizeldatealeaf · 15/11/2022 06:31

SALE POSTS I MEANT 🤦🏻‍♀️

miamiibiza · 15/11/2022 06:44

Uninstall and then reinstall. That's what I had to do yesterday, and you don't lose anything like previous messages etc
It all came back as normal

Hermanfromguesswho · 15/11/2022 07:00

Mine have all been gone for days. I can see them in Facebook though. Go to marketplace within Facebook and my listings and there’s an option to see inbox there