exactly that.
My old machine, a beko lasted 6 years. It didn't completely stop working but had faults so bought a new one - a Samsung eco bubble type.
The Samsung is just over 3 years old and gone wrong, won't work at all.
Surely they are meant to last longer than this?
Keep getting told it'll probably be cheaper to buy new than fix.
they do get heavy use with two kids with sen and a busy household