So we've obviously got a new person assigned to the area and ever since they've dropped the packages and ran off. Some of the packages are big and heavy and I can't lift them in through the door. The previous drivers were very professional and helped me out. I've reported the issue as the driver isn't waiting for me to even get to the door and doesn't know if I'm even in before taking off in his van! They're not left in my safe space so are on view to thieves.
I've since had a few packages being quoted as undeliverable and I'm wondering if the driver has the ability to mess things up for me now and not deliver the things I order and just say undeliverable? Anyone know if this is possible? I'll be calling them tomorrow to raise my concerns anyway.