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HELP! NURSERY ISSUE.

100 replies

Otherthinkingmommy · 03/10/2020 10:47

Good morning!

So when my daughter has a nasty fall or feels a shock of pain she will hold her breath and have a sort of fit/seizure. It literally lasts 60-90 seconds. Shes had 3 her entire life. Informed the Doctors and they have referred her to neurology. I also informed the nursery and they said that they can't accept my daughter back until they have a letter from the doctor stating;

  1. What happens
  2. Shes been referred
  3. What to do in the event. Which is call an ambulance
So I called the docs yesterday and the receptionist said she doesnt know if the doctors will give me one! And to call back Monday. Now in panicking. I need her in nursery so I can work. Please someone tell me the doctors will provide a letter Confused I've not slept for worrying. If they dont I havent a clue what to do!
OP posts:
badlydrawnbear · 03/10/2020 10:49

I don't see why they wouldn't, but you might have to pay for it.

Stompythedinosaur · 03/10/2020 10:51

Try to stay calm. If thr dr won't do one (which would be fair enough really as it is a ridiculous request) then you tell thr nursery this and offer to provide the information in writing yourself.

If they try to say your dc can't come back then you need to speak to the manager about their policy for refusing care due to medical needs - i doubt they can do this. I imagine they just want a clear plan to follow, but that is something you can provide as the parent.

Otherthinkingmommy · 03/10/2020 10:52

@badlydrawnbear yeah more then happy to do this as long as I get the letter lol. Thanks for the reply x

OP posts:

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Otherthinkingmommy · 03/10/2020 10:54

@Stompythedinosaur they said they need it for insurance purposes. This was the manager I was speaking to also. They surely csnt leave me without childcare.

OP posts:
Itwasaquarterpast11 · 03/10/2020 11:43

[quote Otherthinkingmommy]@Stompythedinosaur they said they need it for insurance purposes. This was the manager I was speaking to also. They surely csnt leave me without childcare.[/quote]
Ensuring you have childcare is not their priority. Your child may not do this often, but imagine how terrifying it would be if it happened on nursery premises, how they would feel. I appreciate you need to work but you cannot expect people to look after your child unless they are fully briefed to do so, not least because you may decide to sue them if anything went wrong.
Be aware that school will want the same and may want a health care protocol put in place before she sets foot inside the building, so don't leave it to the last minute to tell them when she is due to start Reception.

VeggieSausageRoll · 03/10/2020 11:45

Do you have a copy of any letters from neurology (they'd usually have everything discussed) or has she not been seen yet?

As others have said, they'll most likely do it but you may have to pay (I think it's about £35)

movingonup20 · 03/10/2020 11:53

If a child has any health issues you have to have the appropriate paperwork, my dd has asd and seizures so she got asked to leave three nurseries before getting a place at a state run one. Private nurseries don't have the expertise, training or staffing often, though can apply for money once they have your child's medical information.

Otherthinkingmommy · 03/10/2020 12:04

@Itwasaquarterpast11 excuse me but I did not once say anything about the nursery ensuring I have childcare. I am completely on theie side. I meant from the health professional side. I need the letter I cant not work. I completely understand the reasons behind this. So please read my post properly before you write something so rude and unhelpful

OP posts:
TitsOutForHarambe · 03/10/2020 12:08

I thought they did letters like this so long as you pay a fee?

I can't see why they would refuse. Seems silly.

Hope you get the letter OP

Otherthinkingmommy · 03/10/2020 12:43

@VeggieSausageRoll she hasnt been seen yet and god knows how long it will take with what's going on. They know she hasnt been seen yet but it's for her care plan. I'm gutted and have no idea what to do.

OP posts:
FourPlasticRings · 03/10/2020 12:45

Be aware that school will want the same and may want a health care protocol put in place before she sets foot inside the building, so don't leave it to the last minute to tell them when she is due to start Reception.

Not in my experience, they don't. A letter from the parent is sufficient.

Lonecatwithkitten · 03/10/2020 12:56

Breath holding syndrome is not uncommon, I am one of those people who didn't grow out of it and it still happens in response to very sudden severe pain. I had my first episode after falling off a bike I was referred to neurology and had an EEG that ruled out epilepsy. I did have a couple of episodes when my periods started due to really heavy bleeding and severe pain. It is linked to anaemia, as an adult I mostly managed it and there has only been one true breath holding episode when I fell down the stairs.
This NHS page has good information on it. You may find a childminder maybe more amenable to working with you than nursery. Though if you put it to your surgeries that nursery needs a care plan so they know what to do rather than a letter.

Starlightstarbright1 · 03/10/2020 12:58

I looked aftet a child who would faint and stop breathing for about 20 seconds- litterally up there in most terrifying things that happened in my life.. i called an ambulance, parent, after child was in care of mum, i had to report to ofsted insurance, spoke to my local authority advisor.

I do still care for the child but do have a care plan in place .

This all needed sorting before they were able to return.

Iminaglasscaseofemotion · 03/10/2020 13:11

What Itwasaquarterpast11 said wasn't rude at all. What you write did make it sound as though you expected the nursery to revise childcare.

they said they need it for insurance purposes. This was the manager I was speaking to also. They surely csnt leave me without childcare.

You are talking about the nursery there. Nursery need to cover themselves. They need to know what medical professionals advise in that situation.

widdershin · 03/10/2020 13:16

You or nursery could ask your health visitor - they can usually access medical records and may be able to advise on care plans?

june2007 · 03/10/2020 13:26

They can,t refuse with a medical letter but maybe able to otherwise how about contacting the spwecail needs information and advice service. (Sendias).
My daughter had seezures I wrote a letter of what to do and never had any issues. 9She had one at school and wan,t an issue then either.)

Otherthinkingmommy · 03/10/2020 13:27

@iminaglasscaseofemotion no my English is just terrible there. I'm still referring to the doctors. I know what I'm on about thank you. I dont understand why your commenting if your not intending on helping or offering advice. Thanks to all other who have been helpful x

OP posts:
BellaVida · 03/10/2020 13:29

It sounds like a vasovagal response/ RAS.

The nursery will put an agreed care/ emergency treatment plan in place, but need a Dr’s letter. They will also need to brief staff on how to support your DD.

Iminaglasscaseofemotion · 03/10/2020 13:31

Well it's other peoples fault that they have read it the way you wrote it. You may know what you're on about, but other people are just going buy what you wrote.
You need to provide the nursery with what they ask. They have no obligation to provide you with childcare.

doadeer · 03/10/2020 13:38

When did you call the doctors? When did they say they would have a letter?

I can understand the nursery needs this to be able to protect your child and themselves.

Im a bit confused, did the incident just happen on Friday and you need a letter by Monday?

Otherthinkingmommy · 03/10/2020 13:39

@Iminaglasscaseofemotion yes I am quite aware of what I need to do. I am not refusing so take your comments elsewhere I am stressing out about the situation enough as it is. And AGAIN I have no once said they are obliged to provide me with childcare so your point is indeed invalid. We are all supposed to be moms I would never try and cause a pointless argument with a mother who is clearly worried and stressed out. Thanks you and have a good weekend.

OP posts:
doadeer · 03/10/2020 13:39

Oh sorry you wrote that I'm your OP. I'm not sure the receptionist is best placed to advise, does your doctors have the service where you call early and can speak to a GP. If you impress the urgency of it, they can produce digital letters quickly I'm sure?

Otherthinkingmommy · 03/10/2020 13:43

@doadeer I spoke to the doctor receptionist friday she told me to call back Monday for an appointment. I have not yet asked a doctor but she seems to think he wont give me one which has made me panic.

The incident happened Wednesday. I spoke to the nursery friday as the manager wasnt in until then. This is when she told me she needs a letter from the doctor before my daughter can return.
I do understand as to why they need it I haven't got an issue with that. I'm just panicking what I will do if the doctors wint provide one. I'm willing to pay whatever I need to.

OP posts:
Otherthinkingmommy · 03/10/2020 13:44

@doadeer no need to apologise. No I have to wait till 8am and hope I'll get a call back and then hope they say yes x

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pastandpresent · 03/10/2020 13:44

I think it's sensible. When my ds with severe allergies started nursery, they didn't accept him until we had the action plan from dr and the nursery staff were epi-pen trained. So, it was delayed compared to other children.
If it's potentially life threatening issue, it's understandable the people who care for your child want to know what to do in case of emergency.

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